Common techniques that are used by the phishing fraudsters include, but are not limited, to the following:
As a matter of security, DBS Bank will never send you an email asking you to update your personal information.
It is relatively simple to make a Website look exactly like a legitimate organisation's site by merely duplicating what is available from the Internet.
Do not follow any link(s) within a suspicious email to the DBS iBanking site. Because it is our policy to never request customers through email to update your personal account information, please note that any emails that request for your information in this manner is definitely bogus.
Below are some other steps that you can take to prevent yourself from being a victim of a 'phishing' scam:
If you suspect that you are being phished, please feel free to contact us at our Customer Service Hotline (852) 2290 8888 or DBS Bogus Calls Enquiry Hotline at (852) 2290 8345 to notify us. Your report will help us identify phishing websites / email / fraudulent social media pages and take immediate action to suspend its operation. In addition, this information will help us publish and maintain a list of these fraudulent sites so that other DBS customers will be warned.
You can also find the latest fraudulent websites / pages here.
Such emails / SMS / social media pages trick the recipient into thinking that they are responding to a genuine request because they are usually very convincing looking and are phrased to give the appearance that they were sent by the recipient's banker.
These emails / SMS / social media pages usually tell the recipients that they are required to "update"or "validate"certain information via a hyperlink provided in the emails / SMS / social media pages. Unknowingly, they are directed to a website that looks like the bank's, but is actually controlled by the fraudsters. Sensitive account information such as credit card information and User ID's & PINs entered on these sites are therefore revealed to the fraudsters. This is often referred to as "phishing".
For more information, just use any search engine and search for "phishing"or "emails / SMS / social media pages bank scams".
You can also find the latest security alerts here.