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Counter services of all our branches and Treasures Private Client Centres have been resumed (our service hours are Monday to Friday 9:00am – 5:00pm and Saturday 9:00am – 1:00pm). Customers are encouraged to continue to access their banking services via internet, mobile or phone banking. Please click here for more details.

Due to the latest development of the COVID-19 pandemic, customers may have some delays in receiving physical copies of banking service documents including but not limited to banking statements, credit card account statements, trade advices, notifications, cheque books and returned cheque, etc. We endeavor to deliver these physical documents as soon as possible and appreciate your kind patience.

Implementation of the Common Reporting Standard (CRS) will commence in Hong Kong on 1 Jan 2017. Visit What's New for more information on how it may affect you.