Mount Alvernia Hospital - Automating the reconciliation process

DBS’ Enriched Consolidated Receivables solution addresses Mount Alvernia’s reconciliation challenges


“The ENCORE solution has helped the hospital reduce time spent on checking the claims status for every submission. It has also sped up the verification process of reconciliation with the relevant parties. We look forward to reaping the benefits from the time savings and accuracy for staff to focus on other core activities such as improving both patients’ and doctors’ experience and satisfaction."

Chong Hengkang, Senior Manager, Finance, Mount Alvernia Hospital


About Mount Alvernia Hospital 

Founded in 1961, Mount Alvernia Hospital is Singapore’s first private and only not-for-profit Catholic hospital. It operates as a 319-bed general acute care hospital with tertiary medical capabilities and two multi-disciplinary medical specialist centres. As a not-for-profit institution, fiscal surpluses are accumulated and channelled to support the Assisi Hospice, hospital development, and local community outreach activities.

How DBS supports Mount Alvernia Hospital


 Freed up resources for better patient care


Improved working capital and cost savings


Eliminated human errors from manual processes