DBS Treasures Private Client Manned Phone Banking Service
Call our 24-hour Customer Service Hotline and receive immediate attention.
DBS Treasures Private Client Manned Phone Banking Service
Features
- Access from 20 designated locations worldwide
- Immediate assistance from customer service officers
- Free of charge
Daily Limits
| Transaction Item | Daily Limit |
|---|---|
| Bill Payment | HK$200,000 (HK$50,000 per Transaction) |
| Registered AC Transfer (within Bank) | HK$50,000 |
| Registered AC Transfer (other Bank) | HK$50,000 |
| Third-party Credit Card Payment | HK$50,000 |
| Own Credit Card Payment | No Limit |
| Credit Card Cash Advance | HK$6,000 |
| FX Transfer | Unlimited |
Set up Personal Menu
The Personal Menu Services enable you to access your DBS Treasures account information more readily.
With your Phone Banking Service (PBS) Account Number and Personal Identification Number (PIN), you can set up your Personal Menu with ease by following the steps below:
Step 1: Call 2961 2338
Step 2: Select language
Step 3: Press 1 > enter your PBS Account Number > enter your PIN > then press 5 – 1
Step 4: Select max 5 services at your choice
For example:
Press 1 – 01 to select “Account Balance Enquiry”
Press 2 – 28 to select “Foreign Currency Exchange Rate Enquiry”
Press 3 – 02 to select “Same Currency Fund Transfer”
Please click here to see the list of services which are applicable in setting the Personal Menu
How to Apply
- Contact our DBS Treasures Private Client Relationship Manager or visit any of our branches
- Call our 24-hour Customer Service Hotline at (852) 2290 8822 for enquiries
Useful links
Remarks
Customers are advised not to leave their bank cards unattended in public areas, including public lockers. Fraudsters may be able to steal / duplicate bank cards and then impersonate bank staff to obtain cardholders' ATM Personal Identity Number ("PIN") or the Telephone Identity Number ("TIN") for phone banking services. Please note that DBS staff will NOT ask customers for their PINs or TINs - for any purpose. Please call (852) 2290 8822 if you have any queries.
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