Exclusive Travel Insurance Rewards Details for DBS Credit Cardholders

TravellerShield Premium discount DBS Credit Cardholders InstaRedeem Offer
Single Trip Travel Insurance 45% off Up to HK$200 InstaRedeem Discount*
Annual Travel Insurance 20% off first-year premium

Apply Online

By clicking the “Apply Now” button, please note that you will be leaving our website to access Chubb’s website, over which we have no control. When on Chubb’s website, their terms of use and privacy policies will apply to you. Before purchasing any Chubb product, please ensure that you understand the product features and terms.

Apply Now

 

TravellerShield Product Feature

Personal Accident Protection up to HK$3,000,000 coverage
Travel delay cash benefit for first 4 hours delay
Red and Black Outbound Travel Alert extends trip cancellation and curtailment to cover Red and Black Outbound Travel Alert
Chubb Assistance 24-Hour Worldwide Assistance Services
Arrangement of guaranteed hospital admission in appointed hospital in China upon presentation of the Chubb Assistance - eChina Emergency Card by the insured person

Exclusive Travel Insurance offer for iGO User

Get HK$20 InstaRedeem discount for HK$100 or above premium*!

Remarks:* Customers need to spend with DBS credit cards and will be entitled to offset HK$20 or HK$25 or HK$200 transaction amount by DBS Card+'s InstaRedeem. The above promotional offers are subject to relevant Terms and Conditions.

 

Apply Online

By clicking the “Apply Now” button, please note that you will be leaving our website to access Chubb’s website, over which we have no control. When on Chubb’s website, their terms of use and privacy policies will apply to you. Before purchasing any Chubb product, please ensure that you understand the product features and terms.

Apply Now

 

InstaRedeem Steps

How to Claim

To avoid delay and to ensure your claim is handled promptly and efficiently, please submit your claims within 30 days of the event taking place. You may submit your claims online at www.chubbclaims.com/dbs/hk-en. Alternatively, you may contact Chubb’s Customer Service Hotline at +852 3191 6618 (Monday to Friday, 9:00am to 6:00pm, excluding Public Holiday) or email to dbsahclaims.hk@chubb.com

 

Contact Us

For any enquiries related to the above insurance plan, please call DBS Chubb Insurance Service Hotline at (852) 3191 6618 (Office Hours: Mondays to Fridays, from 9:00am to 6:00pm, excluding public holidays)

 

Important notes

  1. The above insurance plans are underwritten by Chubb Insurance Hong Kong Limited ("Chubb"). Chubb reserves the right of final approval. DBS Bank (Hong Kong) Limited (the "Bank") is an insurance agent authorised by Chubb.
  2. DBS Chubb Insurance Service Hotline is a dedicated enquiry hotline for DBS customers serviced by Chubb.
  3. Major exclusions of TravellerShield Single Trip or Annual Travel Insurance apply to any pre-existing medical condition, congenital or heredity condition, suicide, intentional self-infliction, pregnancy, childbirth, miscarriage, cosmetic surgery, dental care (unless due to accidents), mental or nervous disorder, AIDS or AIDS related complex; war, civil war, insurrection, revolution, performing duties as a member of armed forces or other law enforcing agencies; participation in any professional sports, competition, riding in aircraft except as a passenger or engaging in labor work; any loss or expenses with respect to Cuba or a specially designated person, entity, group or company on the Specially Designated List or which if reimbursed or paid by Chubb would result in Chubb being in breach of trade or economic sanctions or other such similar laws or regulations etc.
  4. These insurance plans cover journey departures from Hong Kong only.
  5. The above information are the highlights of plan’s coverage only. For the plan's details, please refer to the terms and conditions and exclusions of the policy. In the event of any discrepancy between English and Chinese version, the English version shall prevail.
  6. In the event of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre) arising between the Bank and the customer out of the selling process or processing of the related transaction, the Bank will enter into a Financial Dispute Resolution Scheme process with the customer; however any disputes over the contractual terms of the policy should be resolved directly between Chubb and the customer.

Under the “Insurance Ordinance”(Cap. 41), the Insurance Authority (IA) will start to collect the levy on insurance premiums from policyholders through insurance companies from 1 January 2018. For more details, please refer to IA’s official website: www.ia.org.hk/en/levy.

 

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