Do I need to bear any costs for the usage of the e-Cheque Drop Box service?
No, it is completely free of charge.
What should I do if I do not know how to deposit an e-Cheque?
You can ask other trusted persons (e.g. family members) to deposit e-Cheques on your behalf through the e-Cheque Drop Box service, or refer to the information on the HKICL website, or approach your bank for assistance if necessary.
What is the cut-off time for e-Cheque deposit?
The cut-off time for e-Cheque deposit through the e-Cheque Drop Box service is 5:30 p.m. of each business day for same day clearing. For e-Cheque deposit through the Internet banking, you should refer to the cut-off time specified by individual banks.
Can I decline to receive e-Cheques?
Yes, you can ask the payer to use other payment instruments (e.g. paper cheque) if you do not prefer to receive e-Cheques.