At a Glance

With our digibot, you can check out DBS products and services easily. Have digibot ready at your fingertips, ready to address your banking queries and services.

Instant
24 hours availability and hassle-free

Secure
One-time password (OTP) verification to better protect your interests

Easy access
Available at the lower-right corner on our DBS website!

 

Features

Here are some of the key features what DBS digibot can do for you.

Credit Card and Bank Account Enquiry

Our digibot can retrieve your transaction history, Bank Account information.

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Card Block and Replacement

Digibot can take you through the process seamlessly by just asking a few questions for credit card blocking and replacement!

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Security

Online security is our top priority and we have enabled the same login security mechanisms as our ibanking and DBS digibank HK. With these in place, digibot will be able to assist you on confidential account queries without compromising on security.

One-time password (OTP) verification is required to access confidential banking information.

 

All sensitive information such as personal, bank and card details will be encrypted during the chat.

 

Notification Email/SMS for successful request submitted.

 

 

FAQs

The guided conversation is only available on DBS websites and digibank online after postlogin / authenticated environment.

A guided conversation provides targeted questions to identify and fulfil your specific Job-to-be-Done based on your responses to intermediate questions.

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