Q: How to join My Treasures Reward Scheme?
A: No additional application is required, once you meet the specified Total Relationship Balance amount requirement set out in the below on the last business day of any calendar month (excluding Sundays and public holidays), you will automatically become a My Treasures Reward Gold Level Member or Silver Level Member in the following calendar month. You may also need to meet specific requirements for some privileges and promotions. Please review the terms and conditions of each offer before enjoying or registering for that privilege/promotion.
| Membership Tier | Specified Total Relationship Balance Amount Requirement
(HK$ or its equivalent in foreign currency(ies)) |
|---|
| Gold Level Member | HK$3,000,000 or above |
| Silver Level Member | HK$1,000,000 to below HK$3,000,000 |
Q: Can I participate in the My Treasures Reward Scheme
multiple times if I have multiple DBS bank accounts?
A: Even if you have different or multiple accounts within
the Bank, you will be considered as the same identity and
the same person. You can only participate in the My
Treasures Reward or related offers once, unless the terms
and conditions specifically state that you can reuse or
participate multiple times.
Q: What are the eligible customers?
A: Customer who meets the specified Total Relationship Balance amount requirement on the last business day of any calendar month (excluding Sundays and public holidays) will automatically become a My Treasures Reward Gold Level Member or Silver Level Member in the following calendar month. You may also need to meet specific requirements for some privileges and promotions, please review the terms and conditions of each offer before enjoying or registering for that privilege/promotion.
Q: How can I receive the information about My Treasures
Reward Scheme if I have opted out of receiving marketing
promotion messages?
A: You can access available membership benefits and the latest promotions on DBS digibank HK. Please
click here for details. You can also change your preference from "opt-out" to "opt-in
of receiving promotion messages” by contacting your
Treasures Relationship Manager or DBS 24-hour hotline at
(852) 2290 8888. The relevant information update will be
completed within 5 to 7 business days.
Q: Can I participate in My Treasures Reward Scheme if
I just became a DBS Treasures customer last week?
A: Once you become a DBS Treasures customer and meet the specified Total Relationship Balance amount requirement on the last business day of any calendar month (excluding Sundays and public holidays) , you will automatically become a My Treasures Reward Gold Level Member or Silver Level Member in the following calendar month.
Q: How can I participate in My Treasures Reward Scheme
if I am a joint account holder?
A: For joint accounts, only the primary account holders will
automatically enjoy the privileges of My Treasures Reward.
However, some offers may have special or additional
requirements, such as the customer is designated membership
level member, the customer needs to register within a
specified period, meet the specified Total Relationship Balance amount requirements, complete specified valid transactions
or hold a specified credit card, etc. Therefore, you should
review the terms and conditions of each promotion to ensure
you meet the requirements before enjoying or registering for
that privilege/promotion.
