Update new email address for my bank account

You can update your email address for your bank account through DBS iBanking or application form.

Please follow the steps below to update your email address .

Update email address through DBS iBanking
  1. Login to your DBS iBanking account

  2. Click “Preference” at the left upper corner

  3. Select “Update Personal Details” on the pull down menu

  4. Use Secure Device or One Time Password (OTP) to entry “Update Personal Details” page

  5. Input your new email address at “Email Address” field

  6. Select “Immediate effect” or “Schedule Date” for your changes

  7. Select accounts that you would like to update on the list

  8. Press “Next” to proceed the update

  9. Follow the steps and go to “Confirmation” page

  10. Verify the changes with Secure Device and OTP again (Click here to show the steps)

    • You should be receiving a OTP on your registered mobile phone

    • Press and hold the “Sign 1” button on the Secure Device until you see a dash on the screen

    • Enter the 6-digits OTP sent to you via SMS on the Secure Device

    • Press the “Sign 1” button on the Secure Device again and a 6-digit Secure PIN will be generated

    • Enter the 6-digit Secure PIN

  11. Now you submitted the updates of personal details successfully through DBS iBanking

Update email address by fill in the “Change of Customer's Personal Data Instruction Form” form
  1. You can click here to download the form

  2. Fill in all necessary information including your new email address

  3. Sign and submit the form in person through branches

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