DBS iBanking

Get started on DBS iBanking
You may apply DBS iBanking service through DBS iBanking, DBS digibank or at a branch.
Log on to DBS iBanking
You may login your DBS iBanking account with your unique username and password.
Online Registration for DBS iBanking
You may click “Get Started” on DBS iBanking or DBS digibank login page to register your DBS iBanking service online.
What is a One Time Password (OTP)?
An OTP is a security feature in DBS iBanking, a password sent by us to your registered mobile phone number via Short Message Service (SMS).
What is DBS iBanking?
DBS iBanking is a one-stop online banking service provided by DBS Bank (Hong Kong) Limited that allows you to access your bank accounts and perform various transactions at any time and from anywhere.
How to make bill payment and fund transfer with DBS digibank?
You can pay bills and transfer funds to any registered or non-registered payee directly.
How to log in DBS digibank with fingerprint?
Your fingerprint is your password. Just touch to unlock your account on both Android and iOS devices.
What is peek balance?
You can check balance of your designated account on mobile phone or Apple Watch without login.
How to personalize your digibank account?
You can add your profile picture and nickname.
How to get preferential time deposit interest rates?
Available upon inputting your time deposit amount and tenor.
How to set quicklinks for your most frequently used services?
Add up to 9 of your most frequently used services for direct access, enabling you to make security or FX trading and time deposit placement faster.
What is DBS digibank?
DBS digibank is a mobile banking app that aims to make banking simpler, smarter, faster and more secure, so that you have more time for the things you love.
Activate a new secure device
After received secure device, you can activate your secure device through DBS iBanking.
DBS iBanking login trial counts
You can try to login your DBS iBanking account with valid username and password for 3 times.
DBS iBanking service hour
DBS iBanking is available 24 hours a day, but some transactions may have specific service hours.
First login to DBS iBanking
You can activate your DBS iBanking and DBS digibank services using your card number or username or secure devices.
Forgot DBS iBanking password
You can reset your DBS iBanking password using your card number, username or secure devices.
Forgot DBS iBanking username
You can retrieve your DBS iBanking username using your card number or secure devices.
General enquiries about the security of DBS iBanking
You may find the general enquiries about the security of DBS iBanking.
Request a new secure device
If you are an existing DBS iBanking customer, you can request a new secure device through DBS iBanking or our branches.
Unlock DBS iBanking
You can unlock your DBS iBanking by resetting DBS iBanking password using your card number, username or secure devices.
General enquiries of internet access to DBS iBanking
You may find the general enquiries of internet access to DBS iBanking.
Resume suspended DBS iBanking service
You can resume your DBS iBanking service through our branches.
Suspend DBS iBanking service temporarily
You can apply to suspend your DBS iBanking service through our branches.
Use DBS iBanking overseas
You can access DBS iBanking from almost anywhere in the world with a recommendeded browser.
Activate your secure device
You need to login to DBS iBanking and activate the Secure Device immediately.
General technical support and other enquiries of secure device
You may find the general technical support and other enquiries of secure device here.
Introduction of secure device
The secure device, on top of the current SMS One Time Password ("SMS OTP"), is implemented as an additional gateway to enhance internet and mobile banking security.
Lost secure device
Please contact our 24-hour Customer service hotline to deactivate your lost secure device immediately.
Secure device damaged
If your secure device is damaged, you could request replacement through DBS iBanking.
Secure device out of battery
If your secure device is out of battery, you can request replacement through DBS iBanking.
Alert Service of Securities Order Confirmation
You may find the general enquiries related to alert service of Securities Order Confirmation.
General enquiries of Alert Service
Alert Service provides you with instant notifications of your banking and/or investment activities status. You can choose to be notified by e-mail or Short Messaging Service (SMS) when certain transactions have taken place.
General enquiries of eStatement / eAdvice service
eStatement / eAdvice service are an electronic version of your statement or advice, which are accessible for viewing, printing and saving through DBS iBanking.
Subscribe eStatement / eAdvice service or change settings
You may subscribe eStatement / eAdvice service or change your settings through DBS iBanking.