FAQs on HK$380 “Wong Tze Wah Standup Comedy 2018” Ticket Purchase Promotion

Login to DBS Omni and register for the promotion during 23-31 May 2018

Q1. When is the show date of “Wong Tze Wah Standup Comedy 2018” and where will it be held? Can I choose the show date and seating?

A: Show date is from 6 Jul till 31 Jul, 2018 and it will be held at Hong Kong Coliseum at Hung Hom. The show date and seating of the tickets will be assigned randomly. Requests for changing the show date and seating will NOT be accepted.

Q2. What is the spending requirement for the “Wong Tze Wah Standup Comedy 2018” HK$380 Tickets Order Promotion?

A: There is no spending requirement. The promotion is eligible for both new and existing customers. Principal cardholders can simply login to DBS Omni and register for this program during 23-31 May 2018.

If the total number of tickets designated by the cardholders who registered for the promotion is more than the number of tickets available for purchasing, we will randomly draw the allotted cardholders by computer system. The Bank will debit the ticket purchase price (ticket price of HK$380 and administration charge of HK$32 for each ticket) from the allotted cardholder’s applicable credit card account on or before 12 June 2018 and will notify him/her via SMS on or before 15 June 2018. The tickets will be sent to the cardholder’s correspondence address on or before 30 June 2018. Their correspondence address in Bank’s record must be a Hong Kong address.

Q3. When will I receive the Tickets?

A: Tickets will be delivered to customer’s correspondence address via ordinary mail by our designated vendor on or before 30 Jun 2018. The correspondence address in Bank’s record must be a Hong Kong address. Otherwise, customers will not be eligible to the promotion.

Q4. How can I check if I am one of the successful customers?

A: The bank will inform the successful customers via SMS on or before 15 June 2018 and debit the ticket purchase price (ticket price of HK$380 and administration charge of HK$32 for each ticket) from the applicable credit card on or before 12 June 2018.

Q5. If I am the successful customer for purchasing the tickets, can I cancel the order or change the no. of tickets ordered afterwards?

A: No. Once registration to this promotion is completed, it means that you have agreed to the program terms and conditions. No cancellation or alteration is allowed. Ticket refund or return will not be allowed for any reason.

Q6. Why DBS has “Wong Tze Wah Standup Comedy 2018” tickets for promotion now while the organizer announced that all tickets were sold out in the market? Did DBS hold up the tickets for internal usage before?

A: DBS has held part of HK$380 tickets as the welcome offer of DBS Eminent Card Acquisition Program which the program period is from 1 March to 30 April 2018. Since the show is overwhelming in the market, we have specially allocated some of the tickets reserved for card acquisition program to this ticket order promotion to benefit our cardholders. This promotion offers a chance to our cardholders to purchase the ticket in a simple and convenient way.

Q7. How many successful customers are there in this promotion?

A: In case the total number of tickets designated by the cardholders who registered for the promotion is more than the number of tickets available for purchasing, we will randomly draw the allotted cardholders by computer system. Each allotted cardholder will be allotted with HK$380 “Wong Tze Wah Standup Comedy 2018” ticket according to the ticket purchase quantity designated during registration. We are sorry that we cannot disclose the no. of successful customers in this promotion to the public as it’s confidential information.

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