500
HomeShield Insurance
Apply home insurance with premium discount and HK$100 e-premium coupon instant redemption!
HomeShield Insurance
At a Glance
Comprehensive Home Contents Cover
Protect your home contents against a range of unforeseen incidents such as fire, typhoon, water damage, burglary.
Replacement to window caused by typhoon
Cover the replacement to window caused by fire, explosion, lightning, earthquake, typhoon, storm, flood, riot.
Third-party liability coverage of up to HK$10,000,000
Whether you are the landlord (occupier) or tenant, a full liability covers up to HK$10,000,000 in the event of your negligence causing third party injury or property damage.
Worldwide Protection of Personal Belongings
Your family members and you can also be protected overseas. Wherever you travel, your personal belongings or valuables that you carry are protected against loss or damage at no additional cost.
Your home is a place to enjoy your life with your family. Safeguard your home with HomeShield Insurance – an affordable home contents insurance plan underwritten by Chubb Insurance Hong Kong Limited.
Latest promotions
- 25% premium discount
- Extra HK$100 e-Premium Coupon instant redemption (promo code: HS100)
The promotional offers are subject to Terms and Conditions.
Apply Online
By clicking the “Apply now” button, you will be leaving our website to access Chubb’s website where their terms of use and privacy policies will apply to you. Please ensure that you understand Chubb’s product features and terms before purchasing.
Apply NowFor enquiry, please call DBS Chubb Insurance Service Hotline at (852) 3191 6618
(Office Hours: Mondays to Fridays, from 9:00am to 6:00pm, excluding public holidays)
Features and Benefits
HomeShield Insurance
|
Plan I |
Plan II (in HKD) |
Plan III (in HKD) |
|
|---|---|---|---|
|
Home Contents |
HK$500,000 per policy year |
HK$1,200,000 per policy year |
HK$3,000,000 per policy year |
|
Any Unforeseen accidental loss of or damage to Home Contents, such as by fire, typhoon, explosion, burglary, flooding |
|
|
|
|
Furniture or home appliances (e.g. leather sofa, hi-fi) |
HK$50,000 per item / set / collection |
HK$100,000 per item / set / collection |
HK$100,000 per item / set / collection |
|
Valuable property (e.g. jewellery, watches) |
HK$150,000 per policy year |
HK$300,000 per policy year |
HK$500,000 per policy year HK$15,000 per item |
|
Household Removal |
HK$100,000 per policy year |
HK$100,000 per policy year |
HK$150,000 per policy year |
|
Accidental damage to Home Contents during the course of removal by professional mover |
|
|
|
|
Temporary Removal |
HK$50,000 per policy year |
HK$50,000 per policy year |
HK$50,000 per policy year |
|
Accidental damage to Home Contents while being kept in other premises due to renovation, cleaning, etc. |
|
|
|
|
Alternative Accommodation |
HK$50,000 per policy year |
HK$50,000 per policy year |
HK$100,000 per policy year |
|
Cost of temporary accommodation when home is damaged and made uninhabitable by accident |
HK$1,500 per day |
HK$1,500 per day |
HK$3,000 per day |
|
Replacement of Door Locks, Windows and Keys |
HK$2,500 per policy year |
HK$2,500 per policy year |
HK$5,000 per policy year |
|
Replacement of locks and keys due to damage by burglary |
|
|
|
|
Frozen Food & Drinks |
HK$5,000 per policy year |
HK$5,000 per policy year |
HK$10,000 per policy year |
|
If food & drinks in the freezer rot due to the freezer failure |
|
|
|
|
Domestic Helper Personal Effect |
HK$1,500 per year |
HK$1,500 per year |
HK$1,500 per year HK$500 per item |
|
Any accidental loss of or damage to domestic helper’s Contents |
|
|
|
|
Replacement of Glass |
HK$2,000 per policy year |
HK$2,000 per policy year |
HK$5,000 per policy year |
|
Accidental loss caused by fire, explosion, lightning, earthquake, typhoon, storm, flood, riot |
|
|
|
|
Personal Liability |
HK$10,000,000 per event |
HK$10,000,000 per event |
HK$10,000,000 per event |
|
Protects you and your family members against any Legal Liability in the event of you or your family member's negligence causing third party Injury, or property damage |
|
|
|
|
Worldwide Personal Belongings and Valuables |
HK$50,000 per policy year |
HK$50,000 per policy year |
HK$100,000 per event |
|
Personal belongings (e.g. watches or clothes) |
HK$10,000 per event |
HK$10,000 per event |
HK$10,000 per event HK$5,000 per item |
|
Money |
HK$2,500 per event |
HK$2,500 per event |
HK$2,500 per event |
|
Unauthorised Use of Credit Cards |
HK$10,000 per event |
HK$10,000 per event |
HK$10,000 per event |
|
Personal Documents |
HK$1,000 per year |
HK$1,000 per year |
HK$1,000 per year |
|
Sports Equipment |
HK$1,500 per year |
HK$2,500 per year |
HK$2,500 per year |
|
24-Hour Home Assistance Service |
Referral Service is provided |
Referral Service is provided |
Referral Service is provided |
|
Locksmith, plumber, electrician, air-conditioner engineer, home cleaning, general repair assistance etc. |
|||
|
Excess (for each and every claim) |
|||
|
Contents |
HK$250 |
HK$250 |
HK$250 |
|
Household Removal |
HK$1,000 |
HK$1,000 |
HK$1,000 |
|
Landslip and Subsidence |
HK$10,000 or 10% of adjusted loss whichever is greater |
HK$10,000 or 10% of adjusted loss whichever is greater |
HK$10,000 or 10% of adjusted loss whichever is greater |
|
Worldwide Personal Belongings and Valuables |
HK$250 |
HK$250 |
HK$250 |
Frequently Asked Questions
Is there any limitation on the building age?
Yes. The premise or building must be less than 40 years of age.
Is there any restriction on the type of property?
Yes. HomeShield Insurance is not applicable for sub-divided homes, sub-let property and village houses or the like.
My premise is on the ground floor of the building, can I apply for HomeShield Insurance?
No, HomeShield Insurance is not applicable for premises situated on ground floor.
Does Homeshield Insurance cover an overseas property?
No. The property must be located in Hong Kong SAR.
Can I apply for HomeShield Insurance if I am currently renting a residential premise?
Yes. In your capacity as a tenant, HomeShield Insurance provides coverage for your contents and personal belongings as well as those owned by your family members living in the same premise.
Do I need to provide a detailed list of the contents in my premise?
No. You just need to choose the plan with the Sum Insured that represents the full value (as new) of your Contents and Renovations (including those of your family members residing with you).
How can I pay for the policy?
You can pay annually by credit card (Visa and MasterCard).
How do I renew the policy before expiry?
HomeShield Insurance will be renewed automatically provided that the premium is received by Chubb.
How to Make a Claim
Submitting claims
You can call DBS Chubb Insurance Service Hotline at (852) 3191 6618 (Monday to Friday, 9am to 6pm, excluding public holidays) or email to dbscs.hk@chubb.com for any enquiries on how to submit a claim.
Processing duration
Upon receiving your claim and all supporting documentation, we will begin assessing your claim, which will take 5-7 business days. Once your claim is accepted, you will be reimbursed via cheque or bank transfer within the following 5-7 business days.
Contact Us
For enquiry, please call DBS Chubb Insurance Service Hotline at (852) 3191 6618 (Monday to Friday, 9am to 6pm, excluding public holidays)
Important Notes
- The above insurance plans are underwritten by Chubb Insurance Hong Kong Limited ("Chubb"). Chubb reserves the right of final approval. DBS Bank (Hong Kong) Limited (the "Bank") is an insurance agent authorised by Chubb.
- DBS Chubb Insurance Service Hotline is a dedicated enquiry hotline for DBS customers serviced by Chubb.
- This policy will be automatically renewed upon the policy expiry date of each subsequent policy year unless written cancellation notice has been given to Chubb.
- Major Exclusions apply: War, terrorism, scratching, corrosion, wear and tear, mechanical or electrical breakdown, home unoccupied for more than 30 consecutive days, malicious damage or vandalism by a person residing lawfully in the home, contact or corneal lens, mobile or portable telephone, etc.
- The above information are the highlights of plan’s coverage only. For the plan's details, please refer to the terms and conditions and exclusions of the policy. In the event of any discrepancy between English and Chinese version, the English version shall prevail.
- In the event of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre) arising between the Bank and the customer out of the selling process or processing of the related transaction, the Bank will enter into a Financial Dispute Resolution Scheme process with the customer; however any disputes over the contractual terms of the policy should be resolved directly between Chubb and the customer.
Under the “Insurance Ordinance”(Cap. 41), the Insurance Authority (IA) has started to collect the levy on insurance premiums from policyholders through insurance companies from 1 January 2018. For more details, please refer to : www.ia.org.hk/en/levy.
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