General Terms and Conditions:

  1. The promotion (the “Promotion") runs from 1 August 2019 to 31 August 2019 (“Promotion Period”).
  2. The Promotion is only applicable to customers applying through DBS Bank (Hong Kong) Limited 星展銀行(香港)有限公司 (the “Bank”) (“Customers”).
  3. The insurance plans referred to herein are underwritten by Chubb Insurance Hong Kong Limited (“Chubb”). Chubb reserves the right of final approval to the insurance plan application. For the coverage and other details of the insurance plans, please refer to the relevant product materials and policy provisions.
  4. All discounts and rewards are non-exchangeable and non-refundable. The Bank can replace the rewards with alternative rewards without prior notice.
  5. The Bank and Chubb are not the suppliers of the gifts (as set out in clauses 16 to 19, collectively the “Gifts”). The use of the Gifts is subject to terms and conditions imposed by the relevant suppliers whilst the redemption of the Gifts is subject to the terms and conditions imposed by Chubb. Any enquiry or complaint regarding the Gifts or the goods/ services redeemed should be directed to the suppliers. The Bank and Chubb shall assume no responsibility/ liability in respect thereof.
  6. All Gifts information, prices, and photos shown are for reference only. The suppliers’ information shall prevail.
  7. If Customers have cancelled the relevant insurance application and/or policies, the Gifts will be forfeited without notice or the value of Gifts will be deducted from the refund premium.
  8. Customers cannot enjoy the Promotion together with any other offer.
  9. Participation in the Promotion is subject to there being no abuse/non-compliance by the Customer failing which the Bank will not credit the reward or where the reward has been credited, the Bank may debit the equivalent value of the reward given from the Customer’s account without notice and/or take such action to recover any outstanding amounts.
  10. The Bank may change these terms and conditions and/or modify/terminate the Promotion without notice. The Bank’s decision is final.
  11. The English version shall prevail if there is any inconsistency between the English and Chinese versions.
  12. The Bank is an insurance agent authorised by Chubb. The Bank will receive commissions and incentives from Chubb as remuneration for marketing Chubb's products.
  13. Chubb has the sole discretion in determining Customers’ eligibility to the Promotion.
  14. DBS Chubb Insurance Service Hotline (Tel: 3191 6618) is a dedicated Insurance Customer Services Hotline for the Customers.


  15. Specific Terms and Conditions:

  16. Premium Discount Offer
    Customers who successfully apply for any of the following insurance products (“General Insurance Plans”) through the Bank’s website, DBS Omni app or DBS Chubb Insurance Service Hotline at 3191 6618 during the Promotion Period shall be eligible for a discount on the relevant premium payable:
    1. TravellerShield Single Trip Travel Insurance – 45% discount on the premium;
    2. TravellerShield Annual Travel Insurance – 40% discount on the first-year premium;
    3. HomeShield Insurance – 25% discount on the first-year premium;
    4. LandlordShield Insurance – 25% discount on the first-year premium;
    5. MasterShield Illness Protection – 25% discount on the first-year premium;
    6. JuniorShield Child Illness Protection – 25% discount on the first-year premium;
    7. MyShield Hospital Cash Plan – 25% discount on the first-year premium
  17. Gifts for TravellerShield Single Trip Travel Insurance (Gold Plan)
    Customers who successfully apply for TravellerShield Single Trip Travel Insurance (Gold Plan) through the Bank’s website or DBS Omni app during the Promotion Period and meet the below criteria shall be eligible for the respective Gifts below:
    1. HK$100 supermarket coupon for policy with two or three insured persons with chosen destination as China, Japan, Malaysia, Singapore, South Korea, Taiwan or Thailand.
      1. Two supermarket coupons of HK$50 each will be given per policy.
      2. The redemption letter for redeeming the supermarket coupons will be sent to the eligible Customer’s email address (as provided in the online application) on or before 31 October 2019.
      3. This offer cannot be used in conjunction with DBS staff promotion.
    2. HK$200 supermarket coupon for policy with four or more insured persons per policy with chosen destination as China, Japan, Malaysia, Singapore, South Korea, Taiwan or Thailand.
      1. Four supermarket coupons of HK$50 each will be given per policy.
      2. The redemption letter for redeeming the supermarket coupons will be sent to the eligible Customer’s email address (as provided in the online application) on or before 31 October 2019.
      3. This offer cannot be used in conjunction with DBS staff promotion.
    3. Pacific Coffee HK$25 e-Vouchers (“e-Voucher”) for policy with two or more insured persons with chosen destination other than China, Japan, Malaysia, Singapore, South Korea, Taiwan or Thailand.
      1. One e-Voucher will be given per insured person.
      2. The e-Voucher will be sent to the eligible Customer’s email address (as provided in the online application) on or before 31 October 2019.
      3. This offer cannot be used in conjunction with DBS staff promotion.
  18. Gifts for TravellerShield Annual Travel Insurance (Gold Plan)
    Customers who successfully apply for the TravellerShield Annual Travel Insurance (Gold Plan) through the Bank’s website or DBS Omni app during the Promotion Period shall be eligible for the respective Gifts below:
    1. HK$700 supermarket coupon for subscribing to TravellerShield Annual Travel Insurance Plan (Gold Plan)
      1. Fourteen supermarket coupons of HK$50 each will be given per policy.
      2. The redemption letter for redeeming the supermarket coupons will be sent to the eligible Customer’s email address (as provided in the online application) on or before 31 October 2019.
      3. This offer cannot be used in conjunction with DBS staff promotion.
  19. Gifts for HomeShield Insurance
    Customers who successfully apply for HomeShield Insurance through the Bank’s website (excluding DBS Omni app) during the Promotion Period shall be eligible for the respective Gifts below:
    1. HK$100 supermarket coupon for HomeShield Insurance (Plan I)
      1. Two supermarket coupons of HK$50 each per policy will be given for any HomeShield Insurance Plan (Plan I) subscribed.
      2. The redemption letter for redeeming the supermarket coupons will be sent to the eligible Customer’s email address (as provided in the online application) on or before 31 October 2019.
      3. The Promotion is only applicable to insured property which HomeShield Insurance was not covered, renewed or cancelled in the past 12 months.
      4. This offer cannot be used in conjunction with DBS staff promotion.
    2. HomeShield Insurance Plan (Plan II)
      1. HK$1,000 supermarket coupon - Twenty supermarket coupons of HK$50 each per policy will be given for any HomeShield Insurance Plan (Plan II) subscribed.
      2. The redemption letter for redeeming the supermarket coupons will be sent to the eligible Customer’s email address (as provided in the online application) on or before 31 October 2019.
      3. The Promotion is only applicable to insured property which HomeShield Insurance was not covered, renewed or cancelled in the past 12 months.
      4. This offer cannot be used in conjunction with DBS staff promotion.
  20. Gifts for PassengerOne
    1. Customers who successfully apply for PassengerOne through the Bank’s website or DBS Omni app during the Promotion Period shall be eligible for the “XAB Taxi” points worth HK$50.
    2. The notification email of “XAB Taxi” points will be sent to the eligible Customer’s email address (as provided in the online application) on or before 30 November 2019. For further details of the usage of the “XAB Taxi” point, please refer to the relevant terms and conditions mentioned in the notification email.
    3. This offer cannot be used in conjunction with DBS staff promotion.
  21. Extra Discount for DBS Omni App (“Omni Offer”):
    1. The Omni Offer is only applicable to cardholders of DBS Credit Card (“Cardholders”) who successfully subscribe for any General Insurance Plans (including StudyShield Insurance) (the “Transaction”) with each policy net premium reaching:
      1. HK$300 to HK$999, in which case each policy will be eligible for an extra HK$25 discount (1,000 quotas available on a first come first serve basis);
      2. HK$1,000 or above, in which case each policy will be eligible for an extra HK$100 discount (100 quotas available on a first come first serve basis);
      3. (collectively “Reward”) by clicking the red "InstaRedeem" function of the DBS Omni app after the Transaction has been processed.
    2. Cardholders are required to download and register for the DBS Omni app, and to turn on notification of "InstaRedeem" in DBS Omni > Setting > Push Notification before making the Transaction. Cardholders must complete their Reward redemption by 30 September 2019, otherwise the Reward will be forfeited without further notice.
    3. The Reward cannot be transferred, or exchanged for cash, credit limit or other discount, good or service.
    4. Eligibility of any Transaction for the purpose of the Reward shall be determined based on its transaction date and time in the Bank's record. If there is any discrepancy between the Bank's record and Cardholders' transaction slip, the Bank's record shall be final and conclusive.