eStatement
Why eStatement
Save paper, trees and recycle more by switching your statement to eStatement via DBS iBanking. You can even enjoy the following benefits:
- Free of charge
- Convenience for you
- Accessible anytime, anywhere. Simply login to DBS iBanking and browse "My Accounts" > "eStatement" to enquire and download eStatements for up to 7 years#, save your filing time and storage space of paper statements
- Warm reminder
- SMS/email alerts^ are available to notify you when monthly eStatement is ready at DBS iBanking
- Free SMS/email Payment Reminders^ registration to remind you of payment due dates
- DBS Omni
- Show your credit card latest transactions and statement summary via DBS Omni
# eStatements will be available and stored from the month of conversion
^ SMS alert will be sent to your registered mobile number via DBS iBanking
Subscribe and View eStatement
How to subscribe eStatement?
1. Login to DBS iBanking
If you have forgotten your username and password, simply access the DBS iBanking login page, click "Forget Username" / "Forgot Password" to retrieve your username / reset your password.
2. Select "eStatement" under "My Accounts"
3. Click "Manage eStatement/ eAdvice" and choose to receive e-Copy of your selected account(s)
How to view your eStatement?
1. A SMS or email notification will be sent to you once the latest eStatement is available. Log in to DBS iBanking to view your eStatement
2. Select “eStatement” under “My Accounts”
3. Select your account and Statement Date to view your eStatement
How to Download & Print eStatement?
- On the eStatement page, select the "Account Type / Number" and "Statement Date", then click the “GO” button
- Your selected eStatement will be displayed in a new popup window
- Click the “Download” or “Print” button on the toolbar of new popup window
Paper Statement Fee to Credit Card Accounts
We are dedicated to making a greener future. In order to save the environment and reduce paper consumption, a Paper Statement Fee to credit card accounts has become effective from 1 January 2017.
Credit Card customers who receive at least one paper statement from 1 January 2019 to 31 December 2019 will be charged a Paper Statement Fee of HK$50 per annum starting from 2020 onwards.
The fee will be directly debited from the credit card account on the first statement date of 2020. Thereafter, if credit card customers receive at least one paper statement within any calendar year (January to December every year), a fee of HK$50 will continue to be applied each year.
- Who will be charged for Paper Statement Fee?
The Paper Statement Fee will be applicable to customers with any credit cards issued by the Bank, including but not limited to DBS Credit Cards, COMPASS Card and DBS Co-branded Cards (except DBS Business Card and Manulife Card (with MediPlus)). - Who will be eligible for the Paper Statement Fee waiver?
- Cardholders aged 65 or above
- Cardholders who subscribe eStatement for the credit card(s)
If you have forgotten your username and password, simply access the DBS iBanking login page, click “Forget Username” / “Forgot Password” to retrieve your username / reset your password.
Paper Statement Fee has become effective to credit card accounts from 1 January 2017. You will be entitled to a waiver of the Fee for 2019 by subscribing to eStatement Service for your credit card(s)!
General Questions
What is the Paper Statement Fee to credit card accounts?
How can I avoid the Paper Statement Fee to credit card accounts?
Why is DBS Bank charging customers for receiving paper statement(s)?
When will the paper statement fee to credit card accounts be effective?
How much is the Paper Statement Annual Fee to credit card accounts?
What type of customers will be charged for receiving paper statement(s)?
Who is exempt from the paper statement annual fee to credit card accounts?
Paper Statement Fee
I have both a banking account and a credit card account. If I subscribe eStatement for my credit card account, while continuing to receive paper statements for my banking account after 1 January 2019,
I have 3 credit cards with the Bank. If I continue to receive paper statements after 1 January 2019, will I be charged for 3 times?
I have 3 credit cards with the Bank. If I have subscribed to eStatement service for one of my credit cards before 1 January 2019, will I be charged?
If I have more than one credit card with the Bank and receive paper statement(s) throughout a calendar year, which credit card account will be debited?
If I am an eStatement user but opt for receiving paper statement(s) in December of the year, will I still be charged? Will the fee be charged on a pro-rata basis?
How to subscribe eStatement / eAdvice Service or change my setting?
1. Login to DBS iBanking

2. Select "eStatement" under "My Accounts"

3. Click "Manage eStatement/ eAdvice" and choose to receive e-Copy of your selected credit card

What are the benefits of eStatement service?
- Free of charge
- Convenience for you
- Accessible anytime, anywhere. Simply login to DBS iBanking and browse "My Accounts" > "eStatement" to enquire and download eStatements up to 7 years#, save your filing time and storage space of paper statements
- Warm reminder
- SMS/email alerts^ are available to notify you when monthly eStatement is ready at DBS iBanking
- Free SMS/ email Payment Reminders^ registration to remind you of payment due dates
- DBS Omni
- Show your latest transactions and statement summary via DBS Omni
^ SMS alert will be delivered to your registered mobile number via DBS iBanking
How to register for free payment reminder?
- Login to DBS iBanking
- Select "Manage My Alerts" under "Preference"
- Click "Subscribe" for "Credit Card Payment Reminder"
- Select to receive email or SMS reminder
Upon subscribing eStatement, if I require a paper statement as address proof for some application purposes, will I be charged? How do I request for a paper statement?
You can place the request via DBS iBanking:
- Login to DBS iBanking
- Select "Credit Card Paper Statement" under "Request Statement or Services"
Since you have subscribed to eStatement (stop receiving paper statement), the Bank will not impose any Paper Statement Fee due to the Paper Statement request. However, HK$15 service charge will be levied for each Credit Card Paper Statement Request.
I just applied for a DBS credit card with DBS iBanking service. Do I need to subscribe eStatement separately?
How to subscribe eStatement service if I just applied for a DBS Credit Card, yet DBS iBanking service?
I have already subscribed eStatement service for my current DBS credit card. What if I apply for another DBS credit card, do I need to subscribe eStatement for the new one?
I am currently holding a DBS credit card with DBS iBanking service but have not subscribed eStatement service. What if I apply for another DBS credit card, how do I subscribe eStatement service for al
What if I apply for another DBS Credit Card, is it necessary to subscribe eStatement for my existing and new card respectively?
Once you register for and login to DBS iBanking service with your Credit Card No. and Card Expiry Date*, your credit card will be automatically subscribed to DBS eStatement service.