We are dedicated to making a greener future. In order to save the environment and reduce paper consumption, a Paper Statement Fee to credit card accounts has become effective from 1 January 2017.
Credit Card customers who receive at least one paper statement from 1 January 2019 to 31 December 2019 will be charged a Paper Statement Fee of HK$50 per annum starting from 2020 onwards.
The fee will be directly debited from the credit card account on the first statement date of 2020. Thereafter, if credit card customers receive at least one paper statement within any calendar year (January to December every year), a fee of HK$50 will continue to be applied each year.
If you have forgotten your username and password, simply access the DBS iBanking login page, click “Forget Username” / “Forgot Password” to retrieve your username / reset your password.
Paper Statement Fee has become effective to credit card accounts from 1 January 2017. You will be entitled to a waiver of the Fee for 2019 by subscribing to eStatement Service for your credit card(s)!