Register for the Cash Payout Scheme now!

Register via DBS iBanking Register via online form


Good news! The Government’s HK$10,000 Cash Payout Scheme is now open for registration. You can receive the payout earlier if you register online!

From now till 31 December 2021, the following DBS customers are eligible to register for the cash payout:

* Joint accounts are not accepted.

 

You register, we donate!

Thank you for registering for the Government’s HK$10,000 cash payout via DBS Bank. The donation period has ended and we will be making the donation to the Foodlink Foundation soon for purchasing the DBS "Care more" food packs for families in need.

If you want to learn more about the missions of Foodlink Foundation or make personal donations through DBS' online channels, please visit this page.

DBS x Foodlink#StrongerTogether #Caremore
 
DBS x Foodlink
 


DBS “Care more” Food Packs is provided by Foodlink Foundation. Any enquiry, claim or complaint in relation to the quality or availability of the products/services shall be directed to the relevant merchant, the Bank shall assume no liability in respect thereof.
 

Kindness has its own reward

Terms and conditions apply
 

Register online for faster payment

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Already using DBS iBanking or DBS mobile banking?

You can easily register for cash payout now with DBS iBanking, DBS digibank or DBS iWealth® app.

 

Login now

After login, go to “Cash Payout Scheme” in “My Accounts”

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After login, click the “Cash Payout Scheme” button in the side menu

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Not yet using DBS iBanking or DBS mobile banking?

Simply register now with your ATM card number and ATM PIN.

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Tips
  • If you don’t have our ATM card or have forgotten your ATM PIN, visit any of our branches for assistance.
  • Log in DBS iBanking to keep your contact details updated for receiving our notifications! Learn how to update contact.

 

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We’ve made it easy for you to register on our website and get paid faster! However, we recommend that you sign up for DBS iBanking or DBS mobile banking to enjoy a more convenient banking experience.

Fill in online form

 

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Our branches also accept registration by paper form if you prefer. We encourage you to register via any of our digital channels to receive your payout faster!

Download form

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Tips
Submit form at our branches or by mail to “GPO Box 182020, Hong Kong” in an envelope with “DBS Bank (Hong Kong)” stated on it, according to batch periods announced by the Government.

 

Don’t have a DBS account yet?

Join DBS Treasures in just 10 minutes via DBS iWealth®app. Earn cash rewards and enjoy effortless registration for faster payout into your DBS account!

Learn more

act nowRegister for the Cash Payout Scheme online with DBS!
 

Frequently Asked Questions
Eligibility

Hong Kong permanent residents aged 18 or above as of 31 March 2021 are eligible for the Government’s HK$10,000 Payout.

Sole-name HKD savings, current or multi-currency savings accounts opened with a Hong Kong Permanent Identity Card. Cashline, credit card accounts and joint accounts are not accepted.

No. The Government requires a bank account linked to a Hong Kong Identity Card Number to check your identification. Please visit our branches with your registered passport and Hong Kong Identity Card to update your personal particulars.

Only sole-name HKD savings, current or multi-currency savings accounts under DBS (Hong Kong) are accepted.

  1. You are welcome to join DBS Treasures through the DBS iWealth® app. Click here for more details
  2. Alternatively, you can visit any of our branches with your Hong Kong Permanent Identity Card to open an account.

You can only register one account with a bank that is participating in the Government’s HK$10,000 Payout. If you submit multiple applications with more than one participating banks, only the first one will be processed.

No, you can only register once. If your registration encounters any issues, you will be notified for follow-up actions.

Registration submission

  1. You will need the following:
    • Mobile no. (SMS-enabled)
    • Account no.
    • Hong Kong Permanent Identity Card no.
  2. Registration via DBS iBanking or DBS mobile banking is even simpler, as we will prepopulate the form with your personal information from bank record.

No, there are no processing or administrative fees.

No. To receive payment, the payee account holder name must match with that on the Hong Kong Permanent Identity Card.

No, fax or email registration is not accepted.

Designated drop box will be placed in each of our branches from the beginning of the registration period until mid-October 2020. Afterwards, you can submit your registration form directly to our branch staff. Alternatively, you can mail your registration to: GPO Box 182020, Hong Kong. For easier processing, please address the envelope with attention to DBS Bank (Hong Kong).

Please refer to the Government’s latest announcement on batch arrangements on www.cashpayout.gov.hk.

It is highly recommended that you submit your form to any of our branches if you choose DBS to receive the payout.

No, you do not need to submit your registration twice. We will receive your application and process it accordingly. However, it will take longer to process paper form registrations compared to online registrations.

If you are using Google Chrome browser, please make sure that the zoom level is set at 100%.


Alternatively, you can log in to DBS iBanking, DBS digibank or the DBS iWealth® app to check your account number. However, we recommend that you register for cash payout through our online channels for a simpler registration process and faster payout.


Please contact the Government’s scheme hotline on 18 2020 for assistance.

Please contact the Government’s scheme hotline on 18 2020 for assistance.

Payment

For online registrations, payment will be received about one week after the registration; for paper form registrations, payment will be received about two weeks after the registration.


Yes, when we receive your application, we will notify you by SMS, email or mail.

You will be notified by SMS, email or mail in the following cases: 1. your registration is accepted and payment has been credited to your registered account; 2. your registration is not accepted by the bank or the Government; or 3. failed payment.

  1. The payout will be denoted as “HKSARG$10000” in your transaction records on DBS iBanking, DBS digibank, the DBS iWealth® app and paper statements.
  2. The payout will be denoted with “HKG” in the reference field in your passbook.

If you register via our online channels, a confirmation SMS will be sent to your mobile no. registered with our bank, which is an authentication act required by the Government.

In some cases where the SMS content is too long, the content would be separated into two messages due to system constraints. In this case the messages could be sent from different phone numbers. Please rest assured that they are valid notifications for your attention.

Enquiries

  1. Hotline: 2290 8012
  2. Service hours: Mon to Fri: 9:00am – 8:00pm; Sat: 9:00am – 3:00pm

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