DBS Eminent Card Welcome Offer Terms and Conditions

  1. The DBS Eminent Card Welcome Offer (“Welcome Offer”) is only available to applicants who have successfully applied to become the principal cardholder of DBS Eminent Card (including DBS Eminent Visa Signature Card and DBS Eminent Visa Platinum Card) issued by DBS Bank (Hong Kong) Limited (the “Bank”) (“New Card”) by submitting the DBS Eminent Card Application Form (including DBS Eminent Visa Signature Card and DBS Eminent Visa Platinum Card) (“Application Form”) to the Bank during the period from 7 January to 31 March 2019 (“Offer Period”) and all supporting documents required by the Bank within one month from the date of application.
  2. Unless otherwise specified, the Welcome Offer is applicable to “New Customers” only. “New Customers” shall mean applicants who, during the New Card approval process have not applied for, do not currently hold, or in the 12 months prior to the date of application for the New Card, have not held and/or cancelled any principal credit cards (including co-branded cards and/or DBS COMPASS VISA credit cards) issued by the Bank.
  3. Under the Welcome Offer, New Customers are entitled to choose any one applicable welcome gift (“Welcome Gift”) set out below:
    New Customers who fill in the Application Forms through the Bank’s webpage or DBS Omni mobile application (“DBS Omni”) New Customers who fill in the paper Application Forms
    HK$300 all merchants “InstaRedeem” Amount 10% Cash Rebate (Up to HK$700 Cash Rebate)
    HK$400 PARKnSHOP “InstaRedeem” Amount
    10% Cash Rebate (Up to HK$700 Cash Rebate)
  4. New Customer shall indicate his/her choice of the Welcome Gift on the Application Form. If New Customer has not indicated his/her choice or indicated more than one choice in the Application Form, New Customer will automatically be assigned “HK$300 all merchants “InstaRedeem” Amount” (for New Customers who fill in the Application Forms through the Bank’s webpage or DBS Omni mobile application (“DBS Omni”)) or “10% Cash Rebate (Up to HK$700 Cash Rebate)” (for New Customers who fill in the paper Application Forms) as his/her Welcome Gift. Once such choice has been made or assigned, it cannot be changed.
  5. Each New Customer can enjoy the Welcome Offer once during the Offer Period. For the avoidance of doubt, if Customer has successfully applied for more than one New Card with the Bank by submitting multiple Application Forms to the Bank, he/she will only be entitled to redeem ONE Welcome Gift in respect of all applications submitted during the Offer Period.
  6. Customer must download DBS Omni, register and activate DBS Omni account within 2 months of the New Card issuance date in order to be eligible to the Welcome Gift.
  7. The relevant Welcome Gift will be credited or sent to eligible Customers as follows:
    1. “HK$400 PARKnSHOP “InstaRedeem” Amount” or “HK$300 all merchants “InstaRedeem” Amount”
      1. The Welcome Gift will be awarded to the eligible New Customers via the red “InstaRedeem” button of DBS Omni upon spending with the New Card at (a) all merchants (for New Customers selecting HK$300 all merchants “InstaRedeem” Amount); or (b) Hong Kong outlets of PARKnSHOP, FUSION, TASTE, INTERNATIONAL by PARKnSHOP, FOOD LE PARC, GOURMET, GREAT FOOD HALL, SU-PA-DE-PA (supermarket only), EXPRESS, PARKnSHOP Frozen Food Store or TASTY STREET, www.parknshop.com or www.greatFoodHall.com (for New Customers selecting HK$400 PARKnSHOP “InstaRedeem” Amount) and when the spending is displayed on Timeline of DBS Omni. Reloads of e-Wallets (e.g. PayMe, WeChat Pay and Alipay) and retail transactions paid through e-Wallets will not be considered as spending for pushing of the red “InstaRedeem” button.
      2. In order to receive push notification, eligible New Customers must participate in DBS$ Redemption Scheme and enable the “InstaRedeem” push notification of DBS Omni.
      3. “InstaRedeem” amount will be sub-divided and pushed automatically to the eligible new Customer (HK$100 each time) after the eligible New Customer has completed a spending transaction with amount in excess of HK$100. The eligible New Customer can use the “InstaRedeem” amount received to set off the amount payable for the transaction via the “InstaRedeem” function of DBS Omni. If the eligible New Customer has not completed transactions to enjoy the “InstaRedeem” amount within 6 months after the New Card was issued, he/she will be deemed to have forfeited the Welcome Gift or part(s) thereof. The Bank will not make any special arrangements and any forms of compensation. For avoidance of doubt, please refer to the below example:
        Assume the New Card of the New Customer was issued on 1 February 2019. The New Customer downloaded DBS Omni, registered and activated DBS Omni account on 16 February 2019. The New Customer chose “HK$400 PARKnSHOP “InstaRedeem” Amount” as Welcome Gift and spent with the New Card at PARKnSHOP on the following dates. The table below shows the amount of Welcome Gift awarded to the New Customer under this case:

        Transaction Date Transaction Amount “InstaRedeem” Amount Pushed Remarks
        11 February 2019 HK$177.30 Nil Has not fulfilled the requirement of clause 6.
        23 February 2019 HK$83.00 Nil The amount for each push is HK$100, transaction amount must be over HK$100
        25 March 2019 HK$282.60 HK$100  
        31 March 2019 HK$257.50 HK$100  
        3 Apri 2019 HK$48.20 Nil The amount for each push is HK$100, transaction amount must be over HK$100
        3 August 2019 HK$125.90 Nil Over 6 months after the New Card was issued
          Total “InstaRedeem” amount awarded HK$200  
      4. The “InstaRedeem” amount as a Welcome Gift cannot be used in conjunction with other “InstaRedeem” promotion offers offered by the Bank and the merchants. Eligible New Customer can only enjoy other “InstaRedeem” promotion offers when he/she has completely enjoyed the Welcome Gift or when the Welcome Gift has been revoked.
    2. “10% cash rebate”
      1. New Customers will be entitled to 10% cash rebate ("Cash Rebate") on the posted retail transaction (“Eligible Spending”, as defined in clause 7.2.4 below) conducted with the New Card within 2 months from the New Card issuance date (“Spending Period”). The maximum Cash Rebate offered to New Customers and Existing Customers under this Welcome Offer is HK$700.
      2. Cash Rebate will be rounded up to the nearest integer. Cash Rebate will be credited to the New Card account of New Customers within 3 months after the end of the Spending Period and will be shown on the monthly statement.
      3. Fulfillment of the Cash Rebate shall be calculated based on Eligible Spending conducted with each New Card successfully applied during the Offer Period. If Customer has successfully applied for more than one New Card, Eligible Spending transactions conducted with different New Cards cannot be combined for the purpose of calculating fulfillment of the Spending Requirement. The amount of any Eligible Spending transactions conducted through any supplementary card under the New Card will be aggregated with that of the principal card of the New Card for the purpose of calculating fulfillment of the Cash Rebate.
      4. For the purpose of cash rebate, “Eligible Spending” refers to any posted retail transactions, including Octopus Automatic Add-Value Service. For a purchase under Card Interest-free Instalment Loan, only posted monthly instalments in the New Card account shall be counted. For the avoidance of doubt, the following types of transaction shall not fall under the scope of Eligible Spending: fund purchases, cash advances and relevant handling/administration fees, casino chips, foreign exchange, finance charges, reversed transactions, late charges, credit card annual fee, Call-a-loan, Balance Transfer, Funds Transfer, Fee Based Instalment, transactions in Hong Kong Dollars at the point of sales (In case of online transactions, the place of registration and/or settlement of the merchant) outside Hong Kong, top up of e-Wallets (including but not limited to PayMe, WeChat Pay and Alipay), insurance payment, tax payment, any bill payment transactions made through DBS iBanking, JET Payment Service, 24-hour Customer Services Hotline or any other means as specified by the Bank from time to time, transactions that have been subject to cancellation, charge-back, return of goods and/or refund or any other types of transactions specified by the Bank from time to time.
      5. Cash Rebate is not applicable to applicants who, during the New Card approval process, have applied for or held any principal DBS Eminent Visa Signature Card and/ or DBS Eminent Visa Platinum Card (formerly named as DBS Visa Platinum Card, DBS Visa Gold Card or DBS Visa Classic Card).
  8. Welcome Gift is only available to New Customers whose New Card accounts are determined in the sole discretion of the Bank to be in good standing, remain valid and not in default during the period from New Card issuance date to issuance of the Welcome Gift. The Bank shall have the sole discretion in determining a New Customer’s entitlement to the Welcome Gift.
  9. New Customers must keep the original receipt of each eligible spending transaction. In case of disputes about the entitlement of Welcome Gift, the Bank reserves the right to require the New Customer to present the original receipt of the eligible spending transactions for verification. If there is any discrepancy between the Bank’s record and New Customer’s receipt, the Bank’s record and determination shall be final and conclusive.
  10. A person who is not a party to these terms and conditions may not enforce any of their terms under the Contracts (Rights of Third Parties) Ordinance (Cap 623 of the Laws of Hong Kong).
  11. Entitlement to Welcome Offer is subject to there being no abuse/non compliance by the New Customer, failing which the Bank will debit the value of the Welcome Offer from the Customer’s account without notice and/or take such action to recover any outstanding amounts.
  12. The Bank may change these terms and conditions and/or modify or terminate the Welcome Offer. The Bank’s decision is final.
  13. The English version shall prevail if there is any inconsistency between the English and Chinese versions.