DBS COMPASS VISA
Privileges for Everyday Spending
New Customers^ who successfully apply for DBS COMPASS VISA by 2 Jan 2023 can enjoy the first year annual fee waiver and the following fabulous welcome gift, upon spending with the new card in the first 3 months and activating DBS Card+ account in the first month*:
HK$400 Local Supermarket “InstaRedeem” Amount
New Customer^ who apply for DBS Credit Card can also enjoy the following rewards:
How to Apply
^Unless otherwise specified, the Welcome Offer is applicable to “New Customers”. New Customers shall mean applicants who, during the New Card approval process have not applied for, do not currently hold, or in the 12 months prior to the date of application for the New Card, have not held and/or cancelled any principal credit cards (including co-branded cards) issued by the Bank.
* New Customers are required to download DBS Card+, register and activate DBS Card+ account within 1 month of the New Card issuance date.
** Credit card application may not be approved instantly through DBS Card+ for some individual reasons. The Bank may request other documents from you, like address proof and income proof, for application approval. The credit card application is subject to the Bank’s final approval.
Welcome offer is bounded by the Welcome Offer Terms and Conditions
For other related Credit Card Terms & Conditions, please refer to the Bank’s website go.dbs.com/hk-cardtnc_en.
The online application will not be processed in real time and is not for urgent submission of information. Should you have any enquiry, please contact our 24-hour hotline at (852) 2290 8888.
Introducing the brand new DBS Card+ mobile app, the perfect companion for your DBS Credit Cards. Download and experience four ‘first-in-market’ innovations that will revolutionalise the way you use your credit cards.
|Shopping Protection||When you encounter situation(s) such as having received damaged or defective goods, or the goods or services being not matched with what was described, or not having received the goods or services ordered, you should contact the merchant which sold you the goods or services immediately and resolve any complaints about such goods or services directly with the merchant. If you cannot resolve the matter with the merchant or are unable to contact the merchant because it has ceased business, you can contact us for assisting you to dispute the transaction through the chargeback mechanism provided by the relevant card association.
The chargeback mechanism is a form of customer protection provided by the relevant card association which allows cardholder to file a complaint regarding disputed transactions. Once the cardholder files a dispute, the card issuing bank will conduct an investigation into the complaint by requesting the concerned merchant to submit proof through its bank (“card acquiring bank”). Once the chargeback request is proven to be valid, the card acquiring bank will refund the disputed transaction amount to the cardholder via the card issuing bank. Cardholder may be charged with a processing fee by the relevant card association in certain circumstances.
Examples of chargeback:
Cardholder should pay special attention to the chargeback time limit, and submit before expiry of the time limit the chargeback request together with the relevant supporting documents to the card issuing bank for processing. For more details, please refer to Help & Support > Dispute transaction.
|Fraud Transaction Protection||If you find any doubtful or unauthorized transactions in your statement, call our DBS Credit Card 24-hour Customer Services Hotline at (852) 2290 8888 immediately. Upon receipt of your request; on a case-by-case basis subject to our approval, we may withhold your payment of the relevant transaction until an investigation is concluded . However, please note that if it is found to be a valid transaction after investigation, we shall re-impose the applicable finance charges for the period starting from the date when the relevant transaction should have been paid.
|Superior Line of Credit||
DBS COMPASS VISA offers you generous spending limits for maximum financial flexibility. You may also request for an instant temporary credit limit increase* anytime you want.
Please download and complete the Credit Card Line Increase/Reduction Request Form and return to us with copy of your current income proof via fax to (852) 2235 5901.
*Not applicable to cash advance and subject to final approval of DBS Bank (Hong Kong) Limited
|VISA Plus Global Service||You can withdraw local currencies anywhere in the world through ATMs bearing the logo from your pre-registered DBS Bank HKD Savings or Current Account with your DBS COMPASS VISA*
*A HK$25 handling fee applies for each transaction made and details will be recorded in your passbook or bank statement.
|Frequently Asked Questions|
|DBS Personal Credit Card Terms and Conditions|
|Key Facts Statement||Click here for details|
|Others card features and benefits||Click here for details|
Personal Information Collection (PIC)
DBS Bank (Hong Kong) Limited safeguards your data in accordance with applicable Hong Kong laws.
We only use the data we collect in accordance with our Data Policy which explains the data collection purposes, the persons to whom we may transfer data, your data access and correction rights and how you may contact our Data Protection Officer.
Reminders about Responsible Borrowing
- You should have a clear understanding of your financial condition, daily expenses, and actual borrowing needs.
- You should assess your repayment ability and avoid over-borrowing.
- You should repay any outstanding balance on time to avoid late payment charges and additional overdue interest.
- To borrow or not to borrow? Borrow only if you can repay!