DBS COMPASS VISA WELCOME OFFER TERMS & CONDITIONS:

  1. The DBS Compass Visa Welcome Offer (“Welcome Offer”) is only available to applicants who have successfully applied to become the principal cardholder of DBS COMPASS VISA Platinum card issued by DBS Bank (Hong Kong) Limited (the “Bank”) (“New Card”) by submitting the DBS COMPASS VISA Platinum application form (“Application Form”) to the Bank during the period from 3 January 2023 to 2 April 2023 (“Offer Period”) and all supporting documents required by the Bank within one month from the date of application.
  2. Unless otherwise specified, the Welcome Offer is applicable to “New Customers”. New Customers shall mean applicants who, during the New Card approval process have not applied for, do not currently hold, or in the 12 months prior to the date of application for the New Card, have not held and/or cancelled any principal credit cards (including co-branded cards) issued by the Bank.
  3. Under the Welcome Offer, New Customers are entitled to choose any one applicable welcome gift (“Welcome Gift”) set out below and enjoy extra HK$200 Cash Rebate (“Extra Welcome Gift”):
    4.   Welcome Gift
    Option 1 DBS COMPASS VISA Mahjong Set (Limited Edition) – Black
    Option 2 DBS COMPASS VISA Mahjong Set (Vintage Edition) – Gold
    Option 3 HK$500 Local Supermarket or Taobao “InstaRedeem” Amount

  4. New Customer shall indicate his/her choice of the Welcome Gift in the Application Form. If New Customer has not indicated his/her choice in the Application Form, New Customer will automatically be assigned “HK$500 Local Supermarket or Taobao “InstaRedeem” Amount” as his/her Welcome Gift. Once such choice has been made or assigned, it cannot be changed.
  5. Each New Customer can enjoy the Welcome Offer once during the Offer Period. For the avoidance of doubt, if New Customer has successfully applied for more than one New Card with the Bank by submitting multiple Application Forms to the Bank, he/she will only be entitled to redeem ONE Welcome Gift in respect of all applications submitted during the Offer Period.
  6. New Customer must accumulate retail spending (“Eligible Spending”) of designated amount (as set out in the table below) or completed certain transactions with the New card (“Spending Requirement”) within 3 months of the New Card issuance date (“Spending Period”) and fulfil the additional requirement (as set out in the table below) (“Additional Requirement”) in order to be eligible to the Welcome Gift and/ or Extra Welcome Gift.
    Welcome Gift Spending Requirement Additional Requirement
    DBS COMPASS VISA Mahjong Set (Limited Edition) – Black HK$6,800 Download DBS Card+ mobile application (“DBS Card+”), register and activate DBS Card+ account within 1 month of the New Card issuance date
    DBS COMPASS VISA Mahjong Set (Vintage Edition) – Gold HK$6,800
    HK$500 Local Supermarket or Taobao “InstaRedeem” Amount HK$4,800
    Extra Welcome Gift Spending Requirement
    HK$200 Cash Rebate Successfully apply 12-month or above Flexi Shopping Programme, no amount requirement
  7. Only posted Eligible Spending transactions will be counted towards fulfillment of the Spending Requirement (for Eligible Spending transactions being settled with a Card Interest-free Instalment Loan, only posted monthly instalments will be counted). The following types of transactions shall not be considered as Eligible Spending: cash advances and relevant handling/administration fees, application fee/handling fee and add value of Octopus Automatic Add-Value Service, casino chips, foreign exchange, finance charges, reversed transactions, late charges, credit card annual fee, “Call-a-loan”, “Balance Transfer”, “Funds Transfer”, “Fee Based Instalment Programme”, “Flexi-Shopping Programme” (except for Extra Welcome Gift), payment via “Pay & Transfer” function of DBS Card+, transactions in Hong Kong Dollars at the point of sales (in case of online transactions, the place of registration and/or settlement of the merchant) outside Hong Kong, insurance payment, tax payment, reload of e-Wallets (including but not limited to PayMe, WeChat Pay and Alipay), any bill payment transactions made via DBS iBanking/JET Payment Service of JETCO/24-hour Customer Services Hotline or any other means as specified by the Bank from time to time, transactions that have been subject to cancellation, charge-back, return of goods and/or refund or any other types of transactions specified by the Bank from time to time.
  8. If New Customer cancels his/her principal New Card mentioned above within 12 months from the date the account is opened, an administration fee equivalent to the face value or reference retail price of the Welcome Gift and Extra Welcome Gift at the time of application will be charged to the relevant account without prior notice.
  9. Fulfillment of the Spending Requirement shall be calculated based on Eligible Spending conducted with each New Card successfully applied during the Offer Period. If New Customer has successfully applied for more than one New Card, Eligible Spending transactions conducted with different New Cards cannot be combined for the purpose of calculating fulfillment of the Spending Requirement. The amount of any Eligible Spending transactions conducted through any supplementary card under the New Card will be aggregated with that of the principal card of the New Card for the purpose of calculating fulfillment of the Spending Requirement.
  10. Except for the HK$500 Local Supermarket or Taobao “InstaRedeem” Amount, the Welcome Gift is available while stocks last. The Bank has the right to provide eligible New Customer with an alternative gift without further notice.
  11. The relevant Welcome Gift will be credited or sent to eligible New Customers as follows:
    1. DBS COMPASS VISA Mahjong Set (Limited Edition) – Black / DBS COMPASS VISA Mahjong Set (Vintage Edition) – Gold
      1. The Bank will notify the New Customers who have met the Spending Requirement and Additional Requirement to redeem the Welcome Gift by push notification of DBS Card+ within 3 months after the Spending Period, please check the notification in DBS Card+ inbox. Other redemption details, the relevant terms and conditions will be listed in the DBS Card+ catalog option> Rewards> Welcome Gift. New Customers are required to present the New Card to redeem the Welcome Gift in person within 2 months from receiving the push notification, otherwise, the Welcome Gift will be deemed to be forfeited. 
      2. Welcome Gift is available while stocks last. If the selected color of Welcome Gift is not available, the redemption center will provide another color of Welcome Gift to eligible New Customer without further notice (e.g., If the DBS COMPASS VISA Mahjong Set (Limited Edition) – Black is out of stock, the redemption center will provide DBS COMPASS VISA Mahjong Set (Vintage Edition) – Gold to eligible New Customer). If the Welcome Gift is out of stock, the related Welcome Gift will be changed to HK$600 cash rebate without further notice.
    2. “HK$500 Local Supermarket or Taobao “InstaRedeem” Amount ”
      1. The Welcome Gift will be awarded to the eligible New Customers via the red “InstaRedeem” button of DBS Card+ upon completing the Additional Requirement, spending with the New Card of transaction as described in Clause 11.2.4 at local supermarkets or Taobao, and when the spending displays on “Spending” page of DBS Card+. Reloads of e-Wallets (e.g., PayMe, WeChat Pay and Alipay) and retail transactions paid through e-Wallets will not be considered as spending for pushing of the red “InstaRedeem” button.
      2. For the purpose of Welcome Gift:
        i. “Local Supermarket Spending Transaction” means any transactions made at the physical store, online store or the respective mobile applications of supermarkets in Hong Kong with the New Card. The definition of Local Supermarkets refers to the merchant codes and transaction types as defined by VISA or merchant's acquiring bank, and is determined by the Bank at its sole discretion. Examples of local supermarket include the following merchants:

        • 759 Store
        • AEON Supermarket
        • Best Mart 360
        • C!ty'super
        • Dai Sang Groceries
        • DCH Food Mart
        • DON DON DONKI
        • foodpanda mall & pandamart
        • HKTV Mall
        • HOME+
        • Kai Bo Food Supermarket
        • Mannings
        • Marks and Spencer Food
        • Neigbuy
        • PARKnSHOP Supermarket (including fusion, Taste etc.)
        • PrizeMart
        • U Select Supermarket
        • Watsons
        • Wellcome (including Market Place, 3hreeSixty etc.)
        • YATA Supermarket
        • Ztore
        In case of any disputes on the definition of local Supermarkets, it will be determined by the Bank at its sole discretion. the Bank reserves the right of final decision.
        3. ii. “Taobao Spending Transaction” means any posted online retail transactions at Taobao mobile application or Taobao (taobao.com) with the New card, or with settlement via Alipay with the New Card.
      3. In order to receive push notification, eligible New Customers must turn on the notification in the menu of DBS Card+ by clicking "More" icon, then choose "App & Security Settings" > "Push Notifications" > turn on "InstaRedeem" before conducting any local supermarkets or Taobao transactions.
      4. “InstaRedeem” Amount will be sub-divided into 2 times, HK$250 each time, and pushed automatically to the eligible New Customer after the eligible New Customer has completed spending transaction at local supermarkets or Taobao with amount of HK$250 or above. The eligible New Customer can use the “InstaRedeem” Amount received to set off the amount payable for that transaction via the “InstaRedeem” function of DBS Card+. If the eligible New Customer fails to complete transactions with the New Card and click the red “InstaRedeem” button to enjoy the relevant “InstaRedeem” amount within the 3rd calendar month starting from the calendar month of the New Card issuance date, he/she will be deemed to have forfeited the Welcome Gift. The Bank will not make any special arrangements and any forms of compensation. For avoidance of doubt, please refer to the below example:
        Assume the New Card of the New Customer was issued on 4 January 2023. The New Customer downloads DBS Card+, registers and activates DBS Card+ account on 6 January 2023. The New Customer chooses “HK$500 local Supermarket or Taobao “InstaRedeem” Amount” as Welcome Gift and spends with the New Card at PARKnSHOP on the following dates. The table below shows the amount of Welcome Gift awarded to the New Customer under this case:
        Transaction Date Transaction Amount “InstaRedeem” Amount Pushed Remarks
        5 January 2023 HK$250 Nil Has not fulfilled the Additional Requirement
        23 January 2023 HK$83.00 Nil The amount for the push is HK$250, transaction amount must be over HK$250
        25 January 2023 HK$482 HK$250  
        25 February 2023 HK$258 HK$250  
          Total “InstaRedeem” Amount awarded: HK$500  
      5. The “InstaRedeem” Amount as a Welcome Offer cannot be enjoyed in conjunction with other “InstaRedeem” promotion offers offered by the Bank and the merchants.  If New Customer’s spending meets the award requirements of other "InstaRedeem" promotion offer at the same time, the Bank has the right to determine which offer to be awarded in respect of that spending. When the spending has already been awarded under the Welcome Offer, the same spending cannot be awarded again under other "InstaRedeem" promotions and vice versa. In case of any disputes, the Bank reserves the right of final decision.
      6. If New Customer is successfully awarded with the “InstaRedeem” Amount but is not able to meet the Spending Requirement within the Spending Period, the Bank will debit the issued “InstaRedeem” Amount directly from New Customer’s New Card account after the end of the Spending Period without prior notice.
    3. “HK$200 Cash Rebate”
      1. Cash Rebate will be credited to the New Card account of New Customers within 6 months upon the card issuance date and will be shown on the monthly statement.
  12. Except for HK$500 Local Supermarket or Taobao “InstaRedeem” Amount, the Bank is not the supplier of the Welcome Gift or the description, photos or reference price (if any) in relation to the Welcome Gift published in our marketing materials (which are intended to be for reference only). Any enquiry claims or complaint in relation to the quality or availability of the Welcome Gift or the accuracy of any of the aforementioned information contained in the marketing materials shall be directed to the relevant supplier. The Bank shall assume no liability in respect thereof.
  13. Welcome Gift and Extra Welcome Gift are only available to New Customers whose New Card accounts are determined in the sole discretion of the Bank to be in good standing, remain valid and not in default during the relevant Spending Period and when the Welcome Gift and Extra Welcome Gift are issued. The Bank shall have the sole discretion in determining a New Customer’s entitlement to the Welcome Gift and Extra Welcome Gift.
  14. New Customers must keep the original receipt of each Eligible Spending transaction. In case of disputes about the entitlement of Welcome Gift, the Bank reserves the right to require the New Customer to present the original receipt of the Eligible Spending transactions for verification. If there is any discrepancy between the Bank’s record and Customer’s receipt, the Bank’s record and determination shall be final and conclusive.
  15. Entitlement to Welcome Offer is subject to there being no abuse/non-compliance by the New Customer, failing which the Bank will debit the value of the Welcome Offer from the New Customer’s account without notice and/or take such action to recover any outstanding amounts.
  16. The Bank may change these terms and conditions and/or modify or terminate the Welcome Offer. The Bank’s decision is final.
  17. The English version shall prevail if there is any inconsistency between the English and Chinese versions.