DBS COMPASS VISA WELCOME OFFER TERMS & CONDITIONS

  1. The DBS Compass Visa Welcome Offer (“Welcome Offer”) is only available to applicants who have successfully applied to become the principal cardholder of DBS COMPASS VISA Platinum card issued by DBS Bank (Hong Kong) Limited (the “Bank”) (“New Card”) by submitting the DBS COMPASS VISA Platinum Application Form (including but not limited to Tertiary Student DBS COMPASS VISA Platinum Application Form) (“Application Form”) to the Bank during the period from 1 April 2020 to 30 April 2020 (“Offer Period”) and all supporting documents required by the Bank within one month from the date of application.
  2. Unless otherwise specified, the Welcome Offer is only applicable to applicants who, during the New Card approval process have not applied for, do not currently hold, or in the 12 months prior to the date of application for the New Card, have not held and/or cancelled any principal credit cards (including co-branded cards and/or DBS COMPASS VISA) issued by the Bank (“New Customers”).
  3. Under the Welcome Offer, New Customers are entitled to choose any one applicable welcome gift (“Welcome Gift”) set out below:
    New Customers
    HK$300 all merchants “InstaRedeem” Amount
    HK$400 PARKnSHOP/Watsons “InstaRedeem” Amount
    LE MAURICE® ALUMETAL 26” Aluminum frame Suitcase + Foldable Travel Bag Set
    Redeem Dyson Supersonic HD03 Iron/Fuchsia by paying HK$2,700 (HK$225 X 12 month instalment)
    6 MCL Movie Vouchers
  4. New Customer shall indicate his/her choice of the Welcome Gift on the Application Form. If New Customer has not indicated his/her choice or indicated more than one choice in the Application Form, New Customer will automatically be assigned “HK$300 all merchants “InstaRedeem” Amount” as his/her Welcome Gift. Once such choice has been made or assigned, it cannot be changed.
  5. Each New Customer can enjoy the Welcome Offer once during the Offer Period. For the avoidance of doubt, if New Customer has successfully applied for more than one New Card with the Bank by submitting multiple Application Forms to the Bank, he/she will only be entitled to redeem ONE Welcome Gift in respect of all applications submitted during the Offer Period.
  6. New Customer must accumulate retail spending (“Eligible Spending”) reaching the designated amount (as set out in the table below) (“Spending Requirement”) within 3 months of the New Card issuance date (“Spending Period”) and fulfil the additional requirement (as set out in the table below) (“Additional Requirement”) in order to be eligible to the Welcome Gift.
    7. Welcome Gift Spending Requirement Additional Requirement
    HK$300 all merchants “InstaRedeem” Amount HK$4,800 Download DBS Omni mobile application (“DBS Omni”), register and activate DBS Omni account within 1 month of the New Card issuance date
    HK$400 PARKnSHOP /Watsons“InstaRedeem” Amount HK$4,800 Download DBS Omni, register and activate DBS Omni account within 1 month of the New Card issuance date
    LE MAURICE® ALUMETAL 26” Aluminum frame Suitcase + Foldable Travel Bag Set HK$6,800 Nil
    Redeem Dyson Supersonic HD03 Iron/Fuchsia by paying HK$2,700 (HK$225 X 12 month instalment) HK$4,800 Nil
    6 MCL Movie Vouchers HK$4,800 Download DBS Omni, register and activate DBS Omni account within 1 month of the New Card issuance date
    HK$1,800
    (Applicable to New Customers who applied for the New Card via the Tertiary Student DBS COMPASS VISA Platinum Application Form)

  7. Only posted Eligible Spending transactions will be counted towards fulfillment of the Spending Requirement (for Eligible Spending transactions being settled with a Card Interest-free Instalment Loan, only posted monthly instalments will be counted). The following types of transactions shall not be considered as Eligible Spending: cash advance and its relevant handling / administration fees, application fee / handling fee of Octopus Automatic Add-Value Service, Balance Transfer, Flexi Cash, Call-a-loan, Funds Transfer, Fee Based Instalment, Flexi Shopping Instalment, tax payment, reloads of e-Wallets (including but not limited to PayMe, WeChat Pay and Alipay), all bill payment transactions made via Internet / JETCO / 24-hour Customer Service Hotline or other available means, transactions in Hong Kong Dollars at the point of sales (in case of online transactions, the place of registration and / or settlement of the merchant) outside Hong Kong, casino chips, foreign exchange, security purchases, credit card annual fee, finance charges, late charges, reversed transactions, transaction that has been subject to cancellation, charge-back, return of goods and / or refund or any other types of transactions as the Bank may specify from time to time.
  8. Fulfillment of the Spending Requirement shall be calculated based on Eligible Spending conducted with each New Card successfully applied during the Offer Period. If New Customer has successfully applied for more than one New Card, Eligible Spending transactions conducted with different New Cards cannot be combined for the purpose of calculating fulfillment of the Spending Requirement. The amount of any Eligible Spending transactions conducted through any supplementary card under the New Card will be aggregated with that of the principal card of the New Card for the purpose of calculating fulfillment of the Spending Requirement.
  9. The Welcome Gift is available while stocks last. The Bank has the right to provide eligible New Customer with an alternative gift without further notice.
  10. The relevant Welcome Gift will be credited or sent to eligible New Customers as follows:
    1. “HK$300 all merchants “InstaRedeem” Amount” or “HK$400 PARKnSHOP /Watsons“InstaRedeem” Amount”
      1. The Welcome Gift will be awarded to the eligible New Customers via the red “InstaRedeem” button of DBS Omni upon completing the Additional Requirement, spending with the New Card at (a) all merchants (for New Customers selecting “HK$300 all merchants “InstaRedeem” Amount”); or (b) Hong Kong outlets of PARKnSHOP, FUSION, TASTE, INTERNATIONAL by PARKnSHOP, FOOD LE PARC, GOURMET, GREAT FOOD HALL, SU-PA-DE-PA (supermarket only), EXPRESS or PARKnSHOP Frozen Food Store, www.parknshop.com, www.greatFoodHall.com or Watsons (for New Customers selecting “HK$400 PARKnSHOP/Watsons “InstaRedeem” Amount”) up to a required amount and when the spending is displayed on Timeline of DBS Omni. Reloads of e-Wallets (e.g. PayMe, WeChat Pay and Alipay) and retail transactions paid through e-Wallets will not be considered as spending for pushing of the red “InstaRedeem” button.
      2. In order to receive push notification, eligible New Customers must enable the “InstaRedeem” push notification of DBS Omni.
      3. “InstaRedeem” amount will be pushed automatically to the eligible New Customer after the eligible New Customer has completed a spending transaction with amount in excess of HK$300 (for New Customers selecting HK$300 all merchants “InstaRedeem” Amount) or HK$400 (for New Customers selecting HK$400 PARKnSHOP/Watsons “InstaRedeem” Amount). The eligible New Customer can use the “InstaRedeem” amount received to set off the amount payable for that transaction via the “InstaRedeem” function of DBS Omni. If the eligible New Customer has not completed transactions to enjoy the “InstaRedeem” amount within 3 months after the New Card was issued, he/she will be deemed to have forfeited the Welcome Gift. The Bank will not make any special arrangements and any forms of compensation. For avoidance of doubt, please refer to the below example:
        Assume the New Card of the New Customer was issued on 2 April 2020. The New Customer downloaded DBS Omni, registered and activated DBS Omni account on 16 April 2020. The New Customer chose “HK$400 PARKnSHOP/Watsons “InstaRedeem” Amount” as Welcome Gift and spent with the New Card at PARKnSHOP on the following dates. The table below shows the amount of Welcome Gift awarded to the New Customer under this case:
        Transaction Date Transaction Amount “InstaRedeem” Amount Pushed Remarks
        11 April 2020 HK$177.30 Nil Has not fulfilled the Additional Requirement
        23 April 2020 HK$83.00 Nil The amount for the push is HK$400, transaction amount must be over HK$400
        25 April 2020 HK$482.60 HK$400  
      4. The “InstaRedeem” amount as a Welcome Gift cannot be used in conjunction with other “InstaRedeem” promotion offers offered by the Bank and the merchants. Eligible New Customer can only enjoy other “InstaRedeem” promotion offers when he/she has completely enjoyed the Welcome Gift or when the Welcome Gift has been revoked.
      5. If New Customer is successfully issued the “InstaRedeem” amount, but is not able to meet the Spending Requirement within the Spending Period, the Bank will debit the issued “InstaRedeem” amount directly from New Customer’s New Card account after the end of the Spending Period without prior notice.
    2. “LE MAURICE® ALUMETAL 26” Aluminum frame Suitcase + Foldable Travel Bag Set”
      1. The Bank will notify the New Customers the details of redeeming the Welcome Gift by SMS or email within 3 months after the New Card was activated. New Customer must follow the instructions in the SMS or email to complete the registration via DBS Omni within 1 month from receiving the said message. It shall be invalid after the expiry date and will be considered as having given up the relevant Welcome Gift, no change or replacement will be accepted. Further details and terms and conditions of redemption of the Welcome Gift will be set out in the gift redemption message.
      2. If New Customer successfully redeemed the Welcome Gift but is not able to meet the Spending Requirement within the Spending Period, the Bank will debit HK$2,380 directly from New Customer’s New Card account after the end of the Spending Period without prior notice.
    3. Redeem Dyson Supersonic HD03 Iron/Fuchsia by paying HK$2,700 (HK$225 X 12 month instalment)
      1. The Bank will notify the New Customers the details of redeeming the Welcome Gift by SMS or email within 3 months after the New Card was activated. New Customer must follow the instructions in the SMS or email to complete the registration via DBS Omni within 1 month from receiving the said message. It shall be invalid after the expiry date and will be considered as having given up the relevant Welcome Gift, no change or replacement will be accepted. Further details and terms and conditions of redemption of the Welcome Gift will be set out in the gift redemption message.
      2. After successfully registering the gift redemption, New Customer will be charged a redemption fee of HK$2,700 for redeeming the Welcome Gift, which will be divided into 12 months instalments with monthly instalment amount of HK$225 to be posted to the New Card account.
      3. Monthly instalments will be counted as eligible Spending Requirements within the Spending Period.
      4. If New Customer successfully redeemed the Welcome Gift but is not able to meet the Spending Requirement within the Spending Period, the Bank will debit HK$660 directly from New Customer’s New Card account after the end of the Spending Period without prior notice.
    4. “6 MCL Movie Vouchers”
      1. The Welcome Gift will be sent to the correspondence address of eligible New Customers within 4 months after the Spending Requirement and the Additional Requirement are met. The Bank will not be responsible for any loss, damage or theft of the Welcome Gift in the mailing process.
      2. The MCL Movie Vouchers (“Vouchers”) can be used to redeem movie tickets at the following MCL cinemas: MCL MOVIE TOWN, Festival Grand Cinema, Grand Kornhill Cinema, Grand Windsor Cinema, STAR Cinema, MCL Metro City Cinema, MCL Telford Cinema, MCL South Horizons Cinema and MCL Green Code Cinema. The use of the Vouchers is subject to terms and conditions printed on the Voucher. For details, please check with the respective cinema staff.
  11. The Bank is not the supplier of the Welcome Gift or the description, photos or reference price (if any) in relation to the Welcome Gift published in our marketing materials (which are intended to be for reference only). Any enquiry, claim or complaint in relation to the quality or availability of the Welcome Gift or the accuracy of any of the aforementioned information contained in the marketing materials shall be directed to the relevant supplier. The Bank shall assume no liability in respect thereof.
  12. Welcome Gift is only available to New Customers whose New Card accounts are determined in the sole discretion of the Bank to be in good standing, remain valid and not in default during the relevant Spending Period and when the Welcome Gift is issued. The Bank shall have the sole discretion in determining a New Customer’s entitlement to the Welcome Gift.
  13. New Customers must keep the original receipt of each Eligible Spending transaction. In case of disputes about the entitlement of Welcome Gift, the Bank reserves the right to require the New Customer to present the original receipt of the Eligible Spending transactions for verification. If there is any discrepancy between the Bank’s record and New Customer’s receipt, the Bank’s record and determination shall be final and conclusive.
  14. Entitlement to Welcome Offer is subject to there being no abuse/non compliance by the New Customer, failing which the Bank will debit the value of the Welcome Offer from the New Customer’s account without notice and/or take such action to recover any outstanding amounts.
  15. The Bank may change these terms and conditions and/or modify or terminate the Welcome Offer. The Bank’s decision is final.
  16. The English version shall prevail if there is any inconsistency between the English and Chinese versions.