DBS COMPASS VISA WELCOME OFFER TERMS & CONDITIONS:

  1. The DBS COMPASS VISA Welcome Offer (“Welcome Offer”) is only available to applicants who have successfully applied to become the principal cardholder of DBS COMPASS VISA issued by DBS Bank (Hong Kong) Limited (the “Bank”) (“New Card”) by submitting the DBS COMPASS VISA application form (“Application Form”) to the Bank during the period from 2 January 2024 to 2 April 2024 (“Offer Period”) and all supporting documents required by the Bank within one month from the date of application.
  2. Unless otherwise specified, the Welcome Offer is applicable to both “New Customers” and “Existing Customers” (collectively, the “Customers”).  “New Customers” shall mean applicants who, during the New Card approval process have not applied for, do not currently hold, or in the 12 months prior to the date of application for the New Card, have not held and/or cancelled any principal credit cards (including co-branded cards) issued by the Bank. “Existing Customers" shall mean applicants who, during the New Card approval process have not applied for, do not currently hold, or in the 12 months prior to the date of application for the New Card, have not held and/or cancelled DBS COMPASS VISA issued by the Bank.
  3. Under the Welcome Offer, Customers are entitled to the applicable welcome gift (“Welcome Gift”) set out below:
    4. New Customers Existing Customers
    HK$250 Local Supermarket or Taobao InstaRedeem Discount, Extra HK$100 Cash Rebate and/or HK$50 InstaRedeem Discount HK$50 InstaRedeem Discount

  4. Each Customer can enjoy the Welcome Offer once during the Offer Period. For the avoidance of doubt, if Customer has successfully applied for more than one New Card with the Bank by submitting multiple Application Forms to the Bank, he/she will only be entitled to enjoy the Welcome Offer once in respect of all applications submitted during the Offer Period.
  5. Apart from Clause 6, 7 and 8 below, Customers must also download DBS Card+ mobile application (“DBS Card+”), register and activate DBS Card+ account and activate physical New Card within 1 month of the New Card issuance date in order to be eligible to the Welcome Offer. Customers who have already registered and activated DBS Card+ account do not need to register a DBS Card+ account again.
  6. Terms and conditions applicable to HK$250 Local Supermarket or Taobao InstaRedeem Discount:

    6.1New Customer must accumulate retail spending (“Eligible Spending”) of designated amount (as set out in the table below) with the New card (“Spending Requirement”) within 3 months of the New Card issuance date (“Spending Period”) in order to be eligible to the reward as set out in the table below：
    Spending Requirement Welcome Gift
    Accumulated Eligible Spending of HK$4,000 HK$250 Local Supermarket or Taobao InstaRedeem Discount (“HK$250 InstaRedeem”) once
    6.2 Apply Instant Cash (i.e. “Call-a-loan” or “Funds Transfer”) with the New Card via the Bank’s Instant Cash webpage or DBS Card+, the successful approved and cash out Instant Cash loan amount can be deemed as Eligible Spending amount (subject to a cap of HK$3,000).

    6.3. The HK$250 InstaRedeem will be awarded to the eligible New Customers via the red InstaRedeem button of DBS Card+ upon completing a retail single spending transaction with amount of HK$250 or above at Local Supermarkets or Taobao with the New Card and when the spending displays on Spending page of DBS Card+ . Reloads of e-Wallets (e.g. PayMe, WeChat Pay and Alipay), retail transactions paid through e-Wallets and payment via “Pay & Transfer” function of DBS Card+, will not be considered as spending for pushing of the red InstaRedeem button.
    6.3.1 For the purpose of this Welcome Gift:
    i. “Local Supermarket” spending transaction means any transactions made at the physical store, online store or the respective mobile applications of supermarkets in Hong Kong with the New Card. The definition of Local Supermarkets refers to the merchant codes and transaction types as defined by VISA or merchant's acquiring bank, and is determined by the Bank at its sole discretion. Examples of Local Supermarket include the following merchants:

    • 759 Store
    • AEON Supermarket
    • Best Mart 360
    • C!ty'super • Dai Sang Groceries
    • DCH Food Mart • DON DON DONKI
    • foodpanda mall & pandamart • HKTV Mall
    • Kai Bo Food Supermarket
    • Mannings
    • Marks and Spencer Food
    • Neigbuy
    • PARKnSHOP Supermarket (including fusion, Taste etc.)
    • PrizeMart
    • U Select Supermarket
    • Watsons
    • Wellcome (including Market Place, 3hreeSixty etc.)
    • YATA Supermarket
    • Ztore

    In case of any disputes on the definition of Local Supermarkets, it will be determined by the Bank at its sole discretion. the Bank reserves the right of final decision.

    ii.     “Taobao” spending transaction means any posted online retail transactions at Taobao mobile application or Taobao (taobao.com) with the New card, or with settlement via Alipay with the New Card.

    6.3.2 In order to receive push notification, eligible New Customers must turn on the notification in the menu of DBS Card+ by clicking "More" icon, then choose "App & Security Settings" > "Push Notifications" > turn on "InstaRedeem"

    6.3.3 The eligible New Customer can use the HK$250 InstaRedeem received to set off the amount payable for that transaction via the InstaRedeem function of DBS Card+. If the eligible New Customer fails to complete transactions with the New Card to enjoy the HK$250 InstaRedeem within 3 months starting from the month of the New Card issuance date, he/she will be deemed to have forfeited the Welcome Gift. The Bank will not make any special arrangements and any forms of compensation. For avoidance of doubt, please refer to the below example:
    Assume the New Card of the New Customer was issued on 19 January 2024. The New Customer downloads DBS Card+, registers and activates DBS Card+ account and activates the physical New Card on 21 January 2024. The New Customer chooses “HK$250 Local Supermarket or Taobao InstaRedeem Discount” as Welcome Gift and spends with the New Card at PARKnSHOP on or before 18 April 2024. The table below shows the amount of Welcome Gift awarded to the New Customer under this case:
    Transaction Date Transaction Amount The InstaRedeem Discount that can be enjoyed Remarks
    20  January 2024 HK$300 Nil Has not fulfilled the requirement of downloading DBS Card+, registering, activating DBS Card+ account and the physical New Card
    23  January 2024 HK$83 Nil The InstaRedeem discount for the push is HK$250, transaction amount must be over HK$250
    5 February 2024 HK$258 HK$250  
      Total InstaRedeem Discount awarded: HK$250  
    6.4 The HK$250 InstaRedeem as a Welcome Gift cannot be enjoyed in conjunction with other InstaRedeem promotion offers offered by the Bank and the merchants. If Customer’s spending meets the award requirements of other InstaRedeem promotion offer at the same time, the Bank has the right to determine which offer to be awarded in respect of that spending. When the spending has already been awarded under the Welcome Offer, the same spending cannot be awarded again under other InstaRedeem promotions and vice versa. In case of any disputes, the Bank reserves the right of final decision.
  7. Terms and conditions applicable to Extra HK$100 Cash Rebate:
    1. New Customers who reload their Octopus via the Octopus Automatic Add-Value Services and the accumulated reloaded amount is HK$1,000 or above or successfully apply for Flexi Shopping Programme (of any amount) with 12 or more monthly instalments with the New Card within the Spending Period are entitled to Extra HK$100 Cash Rebate (“Extra Cash Rebate”). The Extra Cash Rebate will be credited to the New Card account of New Customers within 6 months upon the card issuance date and will be shown on the monthly statement .
  8. Terms and conditions applicable to HK$50 InstaRedeem Discount for New Customers and Existing Customers
    1. New and Existing Customers are entitled to get HK$50 InstaRedeem Discount (“HK$50 InstaRedeem”) if they successfully activated the physical New Card via DBS Card+ within 2 months from card issuance date
      1. The HK$50 InstaRedeem will be awarded to the eligible Customers via the red InstaRedeem button of DBS Card+ upon completing a retail single spending transaction with amount of HK$50 or above with the physical New Card and when the spending displays on Spending page of DBS Card+. Reloads of e-Wallets (e.g. PayMe, WeChat Pay and Alipay), retail transactions paid through e-Wallets and payment via “Pay & Transfer” function of DBS Card+, will not be considered as spending for pushing of the red InstaRedeem button.
      2. In order to receive push notification, eligible Customers must turn on the notification in the menu of DBS Card+ by clicking "More" icon, then choose "App & Security Settings" > "Push Notifications" > turn on "InstaRedeem"
      3. The eligible Customer can use the HK$50 InstaRedeem received to set off the amount payable for that transaction via the InstaRedeem function of DBS Card+. If the eligible Customer fails to complete transactions with the New Card to enjoy the HK$50 InstaRedeem within 3 months starting from the month of the New Card issuance date, he/she will be deemed to have forfeited the Welcome Gift. The Bank will not make any special arrangements and any forms of compensation.
      4. The HK$50 InstaRedeem as a Welcome Offer cannot be enjoyed in conjunction with other InstaRedeem promotion offers offered by the Bank and the merchants. If Customer’s spending meets the award requirements of other InstaRedeem promotion offer at the same time, the Bank has the right to determine which offer to be awarded in respect of that spending. When the spending has already been awarded under the Welcome Offer, the same spending cannot be awarded again under other InstaRedeem promotions and vice versa. In case of any disputes, the Bank reserves the right of final decision.
  9. For the purpose of Welcome Offer, “Eligible Spending” refers to any posted retail transactions (including both local and overseas spending) (for Eligible Spending transactions being settled with Card Interest-free Instalment Loan, only posted monthly instalments in the New Card account shall be counted) and the amount mentioned in clause 6.2 above. For the avoidance of doubt, the following types of transaction shall not fall under the scope of Eligible Spending: fund purchases, cash advances and relevant handling/administration fees, application fee/handling fee and add value of Octopus Automatic Add-Value Service, casino chips, foreign exchange, finance charges, reversed transactions, late charges, credit card annual fee, “Call-a-loan” (except for the amount mentioned in clause 6.2 above), “Balance Transfer”, “Funds Transfer” (except for the amount mentioned in clause 6.2 above), monthly instalment amount of “Flexi Shopping Programme”,  transactions in Hong Kong Dollars at the point of sales (in case of online transactions, the place of registration and/or settlement of the merchant) outside Hong Kong, insurance payment, tax payment, top up of e-Wallets (including but not limited to PayMe, WeChat Pay and Alipay), bill payment transactions (made through DBS iBanking, JET Payment Service, 24-hour Customer Services Hotline, the “Pay and Transfer” function of the mobile application or any other means as specified by the Bank from time to time), fund transfer transactions (made through the “Pay and Transfer” function of the mobile application or any other means as specified by the Bank from time to time), transactions that have been subject to cancellation, charge-back, return of goods and/or refund or any other types of transactions specified by the Bank from time to time.
  10. Fulfillment of the Spending Requirement shall be calculated based on Eligible Spending conducted with each New Card successfully applied during the Offer Period. If a Customer has successfully applied for more than one New Card, Eligible Spending transactions conducted with different New Cards cannot be combined for the purpose of calculating fulfillment of the Spending Requirement. The amount of any Eligible Spending transactions conducted through any supplementary card under the New Card will be aggregated with that of the principal card of the New Card for the purpose of calculating fulfillment of the Spending Requirement.
  11. If a Customer cancels his/her New Card or does not activate the physical New Card within 12 months from the New Card issuance date, the Bank will debit the Welcome Offer and Extra Reward (if applicable) or its equivalent amount from the Customer’s account without notice.
  12. Welcome Gift is only available to Customers whose New Card accounts are determined in the sole discretion of the Bank to be in good standing, remain valid and not in default during the period from New Card issuance date to issuance of the Welcome Gift. The Bank shall have the sole discretion in determining a Customer's entitlement to the Welcome Gift.
  13. Customers must keep the original receipt of each Eligible Spending transactions. In case of disputes about the entitlement of Welcome Gift, the Bank reserves the right to require the Customer to present the original receipt of the Eligible Spending transactions for verification. If there is any discrepancy between the Bank’s record and Customer's receipt, the Bank’s record and determination shall be final and conclusive.
  14. Entitlement to the Welcome Offer is subject to there being no abuse/non compliance by the Customer, failing which the Bank will debit the value of the Welcome Offer from the Customer's account without notice and/or take such action to recover any outstanding amounts
  15. During card application quality inspection, if the Bank finds the supporting documents (including but not limited to the front and back of Hong Kong Identity Card) provided by Customers are damaged, cropped (including Hong Kong Identity Card in both front and back of the see-through window), blurred or glared, regardless the application is approved instantly, the Bank has the right to require Customers to re-upload the relevant intact supporting documents to the Bank, otherwise the New Card would be suspended and Welcome Offer and Extra Reward (if applicable) will not be entitled.
  16. The Bank may change these terms and conditions and/or modify or terminate the Welcome Offer. The Bank’s decision is final.
  17. The English version shall prevail if there is any inconsistency between the English and Chinese versions.