DBS COMPASS VISA WELCOME OFFER TERMS & CONDITIONS

  1. The DBS Compass Visa Welcome Offer (“Welcome Offer”) is only available to applicants who have successfully applied to become the principal cardholder of DBS COMPASS VISA Platinum card issued by DBS Bank (Hong Kong) Limited (the “Bank”) (“New Card”) by submitting the DBS COMPASS VISA Platinum Application Form (including but not limited to Tertiary Student DBS COMPASS VISA Platinum Application Form) (“Application Form”) to the Bank during the period from 15 November 2018 to 6 January 2019 (“Offer Period”) and all supporting documents required by the Bank within one month from the date of application.
  2. Unless otherwise specified, the Welcome Offer is applicable to both “New Customers” and “Existing Customers” (collectively, the “Customers”). “New Customers” shall mean applicants who, during the New Card approval process have not applied for, do not currently hold, or in the 12 months prior to the date of application for the New Card, have not held and/or cancelled any principal credit cards (including co-branded cards and/or DBS COMPASS VISA credit cards) issued by the Bank. “Existing Customers" shall mean applicants who are not New Customers.
  3. Under the Welcome Offer, Customers are entitled to choose any one applicable welcome gift (“Welcome Gift”) set out below:
    New CustomersExisting Customers
    HK$400 PARKnSHOP “InstaRedeem” Amount $200 COMPASS Dollar
    HK$400 KLOOK “InstaRedeem” Amount
    HK$400 foodpanda “InstaRedeem” Amount
    Dunlop Aztec Collection 28” Suitcase [Model: 101-9027 28”]
    6 MCL Movie Vouchers
  4. Customer shall indicate his/her choice of the Welcome Gift on the Application Form. If Customer has not indicated his/her choice or indicated more than one choice in the Application Form, Customer will automatically be assigned “HK$400 PARKnSHOP “InstaRedeem” Amount” (for New Customer) or “$200 COMPASS Dollar” (for Existing Customer) as his/her Welcome Gift. Once such choice has been made or assigned, it cannot be changed.
  5. Each Customer can enjoy the Welcome Offer once during the Offer Period. For the avoidance of doubt, if Customer has successfully applied for more than one New Card with the Bank by submitting multiple Application Forms to the Bank, he/she will only be entitled to redeem ONE Welcome Gift in respect of all applications submitted during the Offer Period.
  6. Customer must accumulate retail spending (“Eligible Spending”) of designated amount (as set out in the table below) (“Spending Requirement”) within 3 months of the New Card issuance date (“Spending Period”) and fulfil the additional requirement (as set out in the table below) (“Additional Requirement”) in order to be eligible to the Welcome Gift.
  7.   Welcome Gift Spending Requirement Additional Requirement
    Applicable to New Customers HK$400 PARKnSHOP “InstaRedeem” Amount 1st transaction: HK$100 or above
    2nd to 7th transactions: HK$50 or above each time
    Download DBS Omni mobile application (“DBS Omni”), register and activate DBS Omni account within 1 month of the New Card issuance date
    HK$400 KLOOK “InstaRedeem” Amount 1st transaction: HK$100 or above
    2nd to 7th transactions: HK$50 or above each time
    Download DBS Omni, register and activate DBS Omni account within 1 month of the New Card issuance date
    HK$400 foodpanda “InstaRedeem” Amount 1st transaction: HK$100 or above
    2nd to 7th transactions: HK$50 or above each time
    Download DBS Omni, register and activate DBS Omni account within 1 month of the New Card issuance date
    Dunlop Aztec Collection 28” Suitcase
    [Model: 101-9027 28”]
    HK$6,800 Nil
    6 MCL Movie Vouchers HK$4,800 Download DBS Omni, register and activate DBS Omni account within 1 month of the New Card issuance date
    HK$1,800
    (Applicable to New Customers who applied for the New Card via the Tertiary Student DBS COMPASS VISA Platinum Application Form)
    Applicable to Existing Customers $200 COMPASS Dollar HK$2,800 Download DBS Omni, register and activate DBS Omni account within 1 month of the New Card issuance date

  8. Only posted Eligible Spending transactions will be counted towards fulfillment of the Spending Requirement (for Eligible Spending transactions being settled with a Card Interest-free Instalment Loan, only posted monthly instalments will be counted). The following types of transactions shall not be considered as Eligible Spending: cash advance and its relevant handling / administration fees, application fee / handling fee of Octopus Automatic Add-Value Service, Balance Transfer, Flexi Cash, Call-a-loan, Funds Transfer, Fee Based Instalment, COMPASS VISA Flexi Shopping Instalment, tax payment, top up of e-Wallets (including but not limited to PayMe, WeChat Pay and Alipay), all bill payment transactions made via Internet / JETCO / 24-hour Customer Service Hotline or other available means, transactions in Hong Kong Dollars at the point of sales (in case of online transactions, the place of registration and / or settlement of the merchant) outside Hong Kong, casino chips, foreign exchange, security purchases, credit card annual fee, finance charges, late charges, reversed transactions, transaction that has been subject to cancellation, charge-back, return of goods and / or refund or any other types of transactions as the Bank may specify from time to time.
  9. Fulfillment of the Spending Requirement shall be calculated based on Eligible Spending conducted with each New Card successfully applied during the Offer Period. If Customer has successfully applied for more than one New Card, Eligible Spending transactions conducted with different New Cards cannot be combined for the purpose of calculating fulfillment of the Spending Requirement. The amount of any Eligible Spending transactions conducted through any supplementary card under the New Card will be aggregated with that of the principal card of the New Card for the purpose of calculating fulfillment of the Spending Requirement.
  10. The Welcome Gift is available while stocks last. The Bank has the right to provide eligible Customer with an alternative gift without further notice.
  11. The relevant Welcome Gift will be credited or sent to eligible Customers as follows:
    1. “HK$400 “InstaRedeem” Amount”
      1. The Welcome Gift will be awarded to the eligible New Customers via the red “InstaRedeem” button of DBS Omni upon spending with the New Card at (a) Hong Kong outlets of PARKnSHOP, FUSION, TASTE, INTERNATIONAL by PARKnSHOP, FOOD LE PARC, GOURMET, GREAT FOOD HALL, SU-PA-DE-PA (supermarket only), EXPRESS, PARKnSHOP Frozen Food Store or TASTY STREET, www.parknshop.com or www.greatFoodHall.com (for Customers selecting HK$400 PARKnSHOP “InstaRedeem” Amount) ;or (b) KLOOK (for Customers selecting HK$400 KLOOK “InstaRedeem” Amount); or (c) foodpanda (for Customers selecting HK$400 foodpanda “InstaRedeem” Amount) and when the spending is displayed on Timeline of DBS Omni.
      2. In order to receive push notification, eligible Customers must enable the “InstaRedeem” push notification of DBS Omni.
      3. HK$400 “InstaRedeem” amount will be pushed automatically to the eligible Customer in 7 sequential orders after the eligible Customer has completed a transaction with amount in excess of the “InstaRedeem” amount to be pushed. The eligible Customer can use the “InstaRedeem” amount received to set off the amount payable for the transaction via the “InstaRedeem” function of DBS Omni. The order of pushing HK$400 “InstaRedeem” amount is: first time HK$100 and subsequent 6 times HK$50. If the eligible Customer has not completed transactions in sequential order to enjoy the “InstaRedeem” amount within 6 months after the New Card was issued, he/she will be deemed to have forfeited the Welcome Gift or part(s) thereof. The Bank will not make any special arrangements and any forms of compensation.
        Assume the New Card of the New Customer was issued on 1 December 2018. The New Customer downloaded DBS Omni, registered and activated DBS Omni account on 16 January 2019. The New Customer chose “HK$400 PARKnSHOP “InstaRedeem” Amount” as Welcome Gift, and spent with the New Card at PARKnSHOP on the following dates. The table below shows the amount of Welcome Gift awarded to the New Customer under this case:
        Transaction Date Transaction Amount “InstaRedeem” Amount Pushed Remarks
        20 December 2018 HK$177.30 Nil Has not fulfilled the condition stated in clause 6
        23 January 2019 HK$83.00 Nil The amount for the first push is HK$100, transaction amount must be over HK$100
        25 January 2019 HK$282.60 HK$100  
        31 January 2019 HK$257.50 HK$50  
        3 February 2019 HK$48.20 Nil The amount for the subsequent 6 pushes is HK$50 each, transaction amount must be over HK$50
        15 February 2019 HK$92.00 HK$50  
        20 March 2019 HK$71.40 HK$50  
        28 May 2019 HK$302.60 HK$50  
        3 June 2019 HK$125.90 Nil Over 6 months after the New Card was issued
          Total “InstaRedeem” amount awarded HK$300  
      4. HK$400 “InstaRedeem” amount cannot be used in conjunction with other “InstaRedeem” promotion offers offered by the Bank and the merchants mentioned in clause 10.1.1 above. Eligible New Customer can only enjoy other “InstaRedeem” promotion offers when he/she has completely enjoyed the Welcome Gift or when the Welcome Gift has been revoked.
    2. “Dunlop Aztec Collection 28” Suitcase”
      1. The Bank will notify the Customers the details of redeeming the Welcome Gift by SMS or email within 6 weeks after the New Card was activated. Customer must follow the instructions in the SMS or email to complete the registration via DBS Omni. The Bank’s designated courier company will deliver the Welcome Gift to the Customer’s designated delivery address free of charge (unless Customer’s designated delivery address is in non-urban areas). Further details and terms and conditions of redemption of the Welcome Gift will be set out in the gift redemption message.
      2. If Customer successfully redeemed the Welcome Gift but is not able to meet the Spending Requirement within the Spending Period, the Bank will debit HK$3,680 directly from Customer’s New Card account after the end of the Spending Period without prior notice.
    3. “MCL Movie Vouchers”
      1. The Welcome Gift will be sent to the correspondence address of eligible Customers within 4 months after the Spending Requirement and the Additional Requirement are met. The Bank will not be responsible for any loss, damage or theft of the Welcome Gift in the mailing process.
      2. The MCL Movie Vouchers (“Vouchers”) can be used to redeem movie tickets at the following MCL cinemas: MCL MOVIE TOWN, Festival Grand Cinema, Grand Kornhill Cinema, Grand Windsor Cinema, STAR Cinema, MCL Metro City Cinema, MCL Telford Cinema, MCL South Horizons Cinema and MCL Green Code Cinema. The use of the Vouchers is subject to terms and conditions printed on the Voucher. For details, please check with the respective cinema staff.
    4. “COMPASS Dollar”
      The Welcome Gift will be credited to the eligible Customers’ New Card account within 3 months after the Spending Requirement and the Additional Requirement are met.
  12. The Bank is not the supplier of the Welcome Gift or the description, photos or reference price (if any) in relation to the Welcome Gift published in our marketing materials (which are intended to be for reference only). Any enquiry, claim or complaint in relation to the quality or availability of the Welcome Gift or the accuracy of any of the aforementioned information contained in the marketing materials shall be directed to the relevant supplier. The Bank shall assume no liability in respect thereof.
  13. Welcome Gift is only available to Customers whose New Card accounts are determined in the sole discretion of the Bank to be in good standing, remain valid and not in default during the relevant Spending Period and when the Welcome Gift is issued. The Bank shall have the sole discretion in determining a Customer’s entitlement to the Welcome Gift.
  14. Customers must keep the original receipt of each Eligible Spending transaction. In case of disputes about the entitlement of Welcome Gift, the Bank reserves the right to require the Customer to present the original receipt of the Eligible Spending transactions for verification. If there is any discrepancy between the Bank’s record and Customer’s receipt, the Bank’s record and determination shall be final and conclusive.
  15. A person who is not a party to these Terms and Conditions may not enforce any of their terms under the Contracts (Rights of Third Parties) Ordinance (Cap 623 of the Laws of Hong Kong).
  16. Entitlement of the Welcome Gift is subject to there being no abuse/non compliance by the Customer, failing which the Bank will debit the value of the Welcome Gift from the Customer’s account without notice and/or take such action to recover any outstanding amounts.
  17. The Bank may change these terms and conditions and/or modify or terminate the Welcome Offer. The Bank’s decision is final.
  18. The English version shall prevail if there is any inconsistency between the English and Chinese versions.