DBS Black American Express® Card Welcome Offer Terms and Conditions

  1. The DBS Black American Express Card Welcome Offer (“Welcome Offer”) is only available to applicants who have successfully applied to become the principal cardholder of DBS Black American Express Card issued by DBS Bank (Hong Kong) Limited (the “Bank”) (“New Card”) by submitting the DBS Black American Express Card Application Form (“Application Form”) to the Bank during the period from 1 November 2020 to 30 November 2020 (“Offer Period”) and all supporting documents required by the Bank within one month from the date of application.
  2. Unless otherwise specified, the Welcome Offer is applicable to both “New Customers” and “Existing Customers” (collectively, the “Customers”). “New Customers” shall mean applicants who, during the New Card approval process have not applied for, do not currently hold, or in the 12 months prior to the date of application for the New Card, have not held and/or cancelled any principal credit cards (including co-branded cards and/or COMPASS VISA credit cards) issued by the Bank. “Existing Customers" shall mean applicants who are not New Customers.
  3. Under the Welcome Offer, Customers are entitled to enjoy the applicable welcome gift (“Welcome Gift”) set out below upon fulfilling the relevant requirement :
  4. New Customers Existing Customers
    HK$600 cash rebate Up to $200 “InstaRedeem” Amount
  5. Customer shall indicate his/her choice of the Welcome Gift on the Application Form. If Customer has not indicated his/her choice or indicated more than one choice in the Application Form, Customer will automatically be assigned “HK$600 cash rebate” (for New Customer) or “Up to $200 “InstaRedeem” Amount” (for Existing Customer) as his/her Welcome Gift. Once such choice has been made or assigned, it cannot be changed.
  6. Each Customer can enjoy the Welcome Offer once during the Offer Period. For the avoidance of doubt, if Customer has successfully applied for more than one New Card with the Bank by submitting multiple Application Forms to the Bank, he/she will only be entitled to redeem ONE Welcome Gift in respect of all applications submitted during the Offer Period.
  7. Customer must download DBS Omni mobile application (“DBS Omni”), register and activate DBS Omni account within 1 month of the New Card issuance date in order to be eligible to the Welcome Gift. For the Existing Customer who has already registered and activated DBS Omni, there is no need to register again.
  8. Terms and conditions applicable to “HK$600 cash rebate” for New Customers:
  9. 7.1. Eligible New Customers will be entitled to HK$600 cash rebate ("Cash Rebate") upon conducting the posted retail transaction (“Eligible Spending”, as defined in clause 9 below) of HK$5,000 or above (“Spending Requirement”) with the New Card within 2 months from the New Card issuance date (“Spending Period”).
    7.2. Cash Rebate will be credited to the New Card account of New Customers within 3 months after the end of the Spending Period and will be shown on the monthly statement. Fulfillment of the Cash Rebate shall be calculated based on Eligible Spending conducted with each New Card successfully applied during the Offer Period. If New Customers has successfully applied for more than one New Card, Eligible Spending transactions conducted with different New Cards cannot be combined for the purpose of calculating fulfillment of the Spending Requirement. The amount of any Eligible Spending transactions conducted through any supplementary card under the New Card will be aggregated with that of the principal card of the New Card for the purpose of calculating fulfillment of the Cash Rebate.
  10. Terms and conditions applicable to “Up to $200 “InstaRedeem” Amount”for existing customers:
  11. 8.1. Eligible Existing Customers will be entitled to Up to $200 “InstaRedeem” Amount (““InstaRedeem” Amount”) on the posted retail transaction (“Eligible Spending” as defined in clause 9 below) upon accumulated amount of HK$1,800 or above (“Spending Requirement”) conducted with the New Card within 3 months from the New Card issuance date (“Spending Period”).
    8.2. The “InstaRedeem” Amount will be sent to eligible Existing Customers as follows:
    8.2.1. The “InstaRedeem” Amount will be awarded to the eligible Existing Customers via the red “InstaRedeem” button of DBS Omni upon completing Eligible Spending with the New Card and when the Eligible Spending is displayed on Timeline of DBS Omni. Reloads of e-Wallets (Included but not limited to PayMe, WeChat Pay and Alipay) and retail transactions paid through e-Wallets will not be considered as spending for pushing of the red “InstaRedeem” button.
    8.2.2. In order to receive push notification, eligible Existing Customers must enable the “InstaRedeem” push notification of DBS Omni.
    8.2.3. “InstaRedeem” Amount will be sub-divided into 4 times (HK$50 each time) and pushed automatically to the eligible Existing Customer once per calendar month after the eligible Existing Customer has completed Eligible Spending with amount of HK$50 or above. The eligible Existing Customer can use the “InstaRedeem” Amount received to set off the amount payable for that transaction via the “InstaRedeem” function of DBS Omni. If the eligible Existing Customer has not completed transactions to enjoy the entire “InstaRedeem” Amount within 4 months after the New Card was issued, he/she will be deemed to have forfeited the related “InstaRedeem” Amount. The Bank will not make any special arrangements and any forms of compensation. For avoidance of doubt, please refer to the below example:
    Assume the New Card of the Existing Customer was issued on 4 November 2020. The Existing Customer downloaded DBS Omni, registered and activated DBS Omni account on 16 November 2020. The Existing Customer spent with the New Card on the following dates. The table below shows the “InstaRedeem” Amount awarded to the Existing Customer under this case:
    Transaction Date Transaction Amount “InstaRedeem” Amount Pushed Remarks
    11 November 2020 HK$85.8 Nil Has not register and activate DBS Omni
    23 November 2020 HK$36.3 Nil The amount for the push is HK$50, transaction amount must be HK$50 or above
    25 November 2020 HK$72.60 HK$50 -
    30 November 2020 HK$60.00 Nil Only ONE “InstaRedeem” will be pushed per month
    8 December 2020 HK$257.50 HK$50 -
    2 March 2021 HK$125.90 Nil Over 4 calendar months after the New Card was issued
      Total “InstaRedeem” Amount awarded: HK$100  
    8.2.4. The “InstaRedeem” amount as a Welcome Offer cannot be enjoyed in conjunction with other “InstaRedeem” promotion offers offered by the Bank and the merchants. If Existing Customer’s Eligible Spending meets the requirements of more than one "InstaRedeem" promotion at the same time for receiving rewards, the Bank may determine the order of issuing "InstaRedeem" rewards; when the Eligible Spending has already been awarded in one of the "InstaRedeem" promotions, the Eligible Spending cannot be awarded again from other "InstaRedeem" promotions. In case of any disputes, the Bank reserves the right of final decision.
    8.2.5. If Existing Customer is successfully issued the “InstaRedeem” amount, but is not able to meet the Spending Requirement within the Spending Period, the Bank will debit the issued “InstaRedeem” amount directly from Existing Customer’s New Card account after the end of the Spending Period without prior notice.
  12. For the purpose of Welcome Offer, “Eligible Spending” refers to any posted retail transactions. For the avoidance of doubt, the following types of transactions shall not be considered as Eligible Spending: cash advances and relevant handling/administration fees, application fee/handling fee and add value of Octopus Automatic Add-Value Service, casino chips, foreign exchange, finance charges, reversed transactions, late charges, credit card annual fee, “Call-a-loan”, “Balance Transfer”, “Funds Transfer”, “Fee Based Instalment Programme”, “Flexi-Shopping Programme”, transactions in Hong Kong Dollars at the point of sales (in case of online transactions, the place of registration and/or settlement of the merchant) outside Hong Kong (DCC Transaction), insurance payment, tax payment, reload of e-Wallets (including but not limited to PayMe, WeChat Pay and Alipay), any bill payment transactions made via DBS iBanking/JET Payment Service of JETCO/24-hour Customer Services Hotline or any other means as specified by the Bank from time to time, transactions that have been subject to cancellation, charge-back, return of goods and/or refund or any other types of transactions specified by the Bank from time to time. For Local Spending being settled with a Card Interest-free Instalment Loan, only posted monthly instalments will be counted.
  13. Welcome Gift is only available to Customers whose New Card accounts are determined in the sole discretion of the Bank to be in good standing, remain valid and not in default during the period from New Card issuance date to issuance of the Welcome Gift. The Bank shall have the sole discretion in determining a Customer’s entitlement to the Welcome Gift.
  14. Customers must keep the original receipt of each Eligible Spending transaction. In case of disputes about the entitlement of Welcome Gift, the Bank reserves the right to require the Customer to present the original receipt of the Eligible Spending transactions for verification. If there is any discrepancy between the Bank’s record and Customer’s receipt, the Bank’s record and determination shall be final and conclusive.
  15. Entitlement to the Welcome Offer is subject to there being no abuse/non compliance by the Customer, failing which the Bank will debit the value of the Welcome Offer from the Customer’s account without notice and/or take such action to recover any outstanding amounts.
  16. The Bank may change these terms and conditions and/or modify or terminate the Welcome Offer. The Bank’s decision is final.
  17. The English version shall prevail if there is any inconsistency between the English and Chinese versions.
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