General Terms and Conditions for DBS Credit Card Offers

1. Unless otherwise specified, the promotion offers published in this webpage ("Offers") are only applicable to the cardholders of DBS Credit Cards, DBS Co-branded Cards and DBS COMPASS VISA (excluding Business Card and Private Label Card) (“Applicable Credit Cards”) issued by DBS Bank (Hong Kong) Limited (the “Bank”) (“Cardholders”).
2. To enjoy the Offers, Cardholders are required to settle payment with the Applicable Credit Cards.
3. For Cardholders holding DBS Black American Express^® Card, Offers are applicable to them only at merchants’ outlets (either physical or online) accepting American Express^® Card for payment.
4. Certain Offers are not valid on public holidays, eves of public holidays, festive days, eves of festive days and black-out days as designated by the merchants. Please contact the respective merchants for details.
5. Cardholders should confirm the Offers with the respective merchants before payment. Unless otherwise specified, the Offers are only applicable to the respective merchant outlets in Hong Kong.
6. Unless otherwise specified, the Offers are applicable to regular-priced items only and not applicable to fixed-priced, discounted, consignment, promotional, festive and designated items/services. The Offers cannot be used in conjunction with other promotional offers or discounts, coupons or membership offers.
7. Advance appointment with mentioning of using the Offers during reservation may be required for specific merchants. Please call the respective merchants for details in advance.
8. Unless otherwise specified, the Offers related to dining are not applicable to take-away items, set menu, discounted dishes, room services, meetings, private functions, banquets, catering services, happy hours, charge for tea and condiments and 10% service charge.
9. All products and services are subject to availability while stocks last.
10. The prices of all products and services published in this webpage are for reference only. No notice will be made should there be any changes.
11. The Bank is not the supplier of the products/services or the description, photos or reference prices (if any) in relation to the products/services published in this webpage (which are intended to be for reference only). Any enquiry, claim or complaint in relation to the quality or availability of the products/services or the accuracy of any of the aforementioned information contained in this webpage shall be directed to the relevant merchants. The Bank shall assume no liability in respect thereof.
12. The Bank will not accept any liability for any loss incurred by Cardholders should the respective merchants refuse to provide the Offers.
13. Besides these terms and conditions, each Offer is subject to specific terms and conditions applicable to it.
14. A person who is not a party to these terms and conditions may not enforce any of their terms under the Contracts (Rights of Third Parties) Ordinance (Cap 623 of the Laws of Hong Kong).
15. The Bank and the respective merchants may change these terms and conditions and/or modify or terminate the Offers. The Bank’s and the respective merchant’s decision are final.
16. The English version shall prevail if there is any inconsistency between the English and Chinese versions.

 

“DBS Credit Cards Travel Spending Rewards for Selected Cardholders” Terms and Conditions

1. “DBS Credit Cards Travel Spending Rewards for Selected Cardholders” (the “Promotion”) are only applicable to the selected principal cardholders of DBS Credit Cards and Co-branded Cards (excluding Private Label Card and Business Card) (“Applicable Credit Cards”) invited by DBS Bank (Hong Kong) Limited (the "Bank") by email or DBS Card+ mobile application (“DBS Card+”) push notification (“Selected Cardholders”). The participation eligibility cannot be transferred to others by the Selected Cardholders. This Promotion is not applicable to supplementary card cardholders.
2. The "Promotion Period" runs from 11 December 2023 8:00 p.m. (Hong Kong time) to 21 January 2024 11:59 p.m. (Hong Kong time) (both dates inclusive).
3. Unless otherwise specified by the Bank, to participate in this Promotion, Selected Cardholders must complete the registration process successfully during the Promotion Period via DBS Card+ by following below steps (“Successful Registration”):
   1. Install the DBS Card+ and complete the registration of DBS Card+ account before conducting any Eligible Transaction (as defined in clause 6 & 7 below) for participating in the Promotion. Selected Cardholders who have already registered DBS Card+ account do not need to register again;
   2. Login to DBS Card+ and register the Promotion with his/her Applicable Credit Card on DBS Card+ > “Rewards” > Promotion Page of “DBS Credit Cards Travel Spending Rewards for Selected Cardholders”. Selected Cardholders have to read and confirm the acceptance of these terms and conditions and input the required information according to the instructions. Selected Cardholders will be given a reference number upon Successful Registration for record and enquiry purposes. Selected Cardholders can register one Applicable Credit Card only to participate in the Promotion.
4. The quota of registration for this Promotion is limited and is only applicable to the first 20,000 registered Selected Cardholders on first-come first-served basis. Quota full message will be shown on DBS Card+ > “Rewards” > Promotion Page of “DBS Credit Cards Travel Spending Rewards for Selected Cardholders”, in case the registration quotas are full.
5. Selected Cardholders who have not performed a Successful Registration will not be eligible for the Promotion. Upon Successful Registration, no cancellation or amendment is allowed. The Bank has the final decision on whether a Selected Cardholder has performed a Successful Registration.
6. Selected Cardholders can be entitled to the designated rewards (“Rewards”) upon fulfilled the designated requirement and conducted designated amount of flight booking via airlines’ official websites and/or spending at overseas retail merchants (“Eligible Transactions”, as defined in clause 7 below) with Applicable Credit Cards which has been successfully registered for this Promotion (“Registered Credit Card”) during the Promotion Period. Each Selected Cardholder can enjoy each Reward once only during the Promotion Period. Details are as follows:

   	Designated Requirement/ Eligible Transaction	Rewards	Quota
   Reward 1	The first 300 Selected Cardholders who successfully registered this Promotion via DBS Card+	One (1) Birdie Travel SIM HK$100 Coupon	300
   Reward 2*	(i) Accumulated spending on Eligible Transactions upon HK$5,000 or to HK$7,999, or;	HK$150 Cash Rebate	300
   	(ii) Accumulated spending on Eligible Transactions upon HK$8,000 or above	HK$400 Cash Rebate	900
   Reward 3	The top 5 Selected Cardholders, who have successfully registered for the Promotion, accumulated the highest amount on Eligible Transactions during the Promotion Period	Taipei round-trip flight tickets for 2 pax	5

   
   * To Reward 2, Selected Cardholders will be entitled to enjoy Cash Rebate for once only (i.e. either Reward 2 (i) or Reward 2 (ii)). Cash rebate amount depends on the spending amount of Eligible Transactions accumulated by Selected Cardholders during the Promotion Period.
7. To this Promotion, Eligible Transaction of “Flight booking via airlines’ official websites” is only appliable to the flight booking conducted via airlines’ official websites directly. Flight booking made via travel agencies, Third-party booking websites (including but not limited to Agoda, booking.com, Expedia, Hotels.com, Trip.com, Klook, KKday, and other travel agencies) is not applicable; Eligible Transaction of “Spending at overseas retail transaction” refers to an eligible transaction for the purchase of any products or services at overseas physical retail merchants with the Registered Credit Card. The transaction amount will be determined based on the transaction currency amount converted to Hong Kong Dollars and posted in the credit card statement. The definition of the overseas physical retail merchants is determined by the merchant code issued by Visa International, MasterCard Asia/ Pacific (Hong Kong) Limited and American Express International, Inc. or the merchant's acquiring bank. Whether the transaction is a spending at overseas retail merchants will be determined by the Bank at its sole and absolute discretion. In case of any disputes, the Bank reserves the right of final decision.
8. For the avoidance of doubt, the following types of transactions shall not be considered as Eligible Transactions:
   1. Any transactions that are subject to cancellation, charge-back, unposted transactions, return of goods and/or refund;
   2. Payment via eWallet (including but not limited to Alipay, PayMe and WeChat Pay);
   3. Any other type of transaction as determined by the Bank from time to time.
9. If the Eligible Transaction has been entitled to offers from other promotions, the transaction will no longer be regarded as an Eligible Transaction in this Promotion to calculate the Reward. In case of any disputes, the Bank reserves the right of final decision.
10. Winner notification of Reward 1 will be sent to the winners via DBS Card+ inbox about the Prize redemption details before the end of the Promotion Period；Reward 2 will be credited to the eligible Selected Cardholder’s Registered Credit Card account within 2 months after the end of Promotion Period, and will be shown on the monthly statement.；Offer 3 result will be announced on the Bank's website within 2 months after the end of Promotion Period. The winner notification will be sent to winners via DBS Card+ inbox.
11. Reward 3 of “Taipei round-trip flight tickets for 2 pax” (“Ticket”) is supplied by hutchgo Travel Limited (“hutchgo”) and is subject to hutchgo relevant terms and conditions. The following are the relevant terms and conditions:
    1. The Redemption period of the ticket is from 1 March 2024 to 31 May 2024 (both dates inclusive).
    2. Travel period is from 10 March 2024 to 31 December 2024, except blackout period and is subject to seat availability of flights.
    3. Blackout Period: 27 March - 4 April, 29 April - 1 May, 13 - 15 May, 8 - 10 June, 15 July - 26 August, 16 - 18 September, 28 September - 1 October, 9 - 11 October, and 20 - 31 December 2024.
    4. The ticket redemption code is only applicable for TWO economy class round-trip flight tickets from Hong Kong to Taipei, with China Airlines, Eva Air, or Hong Kong Airlines only. Winner cannot choose the carriers upon the redemption and ticket is subject to seat availability of the preferred travel dates and time.
    5. The redemption code of the flight ticket does not cover any applicable taxes, cost of levy and fuel surcharges. The relevant charges should be settled by Winner.
    6. All flight tickets redemption must be made on the designated redemption page. Details will be shared to Winner via DBS Card+ inbox.
    7. All redemptions must be done at least 10 working days before the departure. Only one redemption code can be used for redemption, and cannot be used in conjunction with other promotional offers or discounts and cannot be redeemed for cash or cash equivalent neither.
    8. Any unused services, refund is not applicable and not valid for exchange of other services. Any expired or invalid redemption code will not be re-issued.
    9. Once the redemption is confirmed, refund, rebook or amendment is not allowed.
    10. Winner must not store the redemption Code in a data retrieval system outside of this website; or reproduce, copy, change or publish the redemption Code in any form or by any means; or misuse redemption Code. Any of the foregoing acts is a violation of the terms and conditions of redemption Code, which may result in the rejection or cancellation of the relevant redemption Code. All consequences, losses and/or damages shall be borne by you, hutchgo will not be responsible or bear any legal responsibility.
    11. If the flight ticket bookings redeemed fails to depart or stay due to any force majeure factors (such as flight cancellation, rescheduling, failure to leave the country or compulsory quarantine caused by the pandemic), hutchgo is not responsible for any loss and will not make any refund or compensation of the redemption code used.
    12. All travel product bookings apply with hutchgo terms and conditions. For enquiries, please email to [email protected] or call 3192 0900.
    13. hutchgo reserves the right to cancel, revise, suspend or terminate all or any part(s) of the promotion, of the terms and conditions herein contained, at any time without prior notice or reason. hutchgo reserves the right to amend the terms and conditions of redemption code use without prior notice, and of final decision on all matters of dispute.
    14. The English version shall prevail if there is any inconsistency between the English and Chinese versions.
12. Reward is only applicable to Selected Cardholders whose Applicable Card accounts are valid, not in default and in good standing (as determined by the Bank at its sole discretion) during the Promotion Period and when the Reward is issued. If the status of a Selected Cardholder’s Applicable Credit Card account is not in good standing, the Bank reserves the right to disqualify the Selected Cardholders from participating in the Promotion and/or enjoying the Reward.
13. The Reward entitled by Selected Cardholders shall be determined by the Bank at its sole discretion based on the Bank’s record. Selected Cardholders must retain the original transaction slips of any transactions. In case of any disputes, the Bank reserves the right to require Selected Cardholders to submit the relevant original transaction slips, other documents or evidence for verification. The submitted transaction slips, documents and/or evidence will not be returned. If there is any discrepancy between the Bank’s record and Selected Cardholders’ record of any transaction, the Bank’s record shall prevail.
14. Participation in the Promotion is subject to there being no abuse/non compliance by Selected Cardholders, failing which the Bank will debit the values of the Reward from Selected Cardholders’ account without notice and/or take such action to recover any outstanding amounts.
15. Reward cannot be transferred, exchanged for credit limit or other discount/goods/service.
16. The Bank may change the terms and conditions and/or modify or terminate the Promotion. The Bank’s decision is final.
17. The English version shall prevail if there is any inconsistency between the English and Chinese versions.