“DBS Black World Mastercard® Klook InstaRedeem Conversion Rate Upgrade Offer” Terms and Conditions

  1. “DBS Black World Mastercard Klook InstaRedeem Conversion Rate Upgrade Offer” (“Promotion”) is applicable to the principal cardholders (“Cardholders”) of DBS Black World Mastercard (“Applicable Credit Card”) issued by DBS Bank (Hong Kong) Limited (the “Bank”). This Promotion is not applicable to those Cardholders who choose to participate in DBS$ Cash Rebate Scheme under the DBS$ Reward Scheme.
  2. The promotion period for the Promotion is on every Friday, Saturday, and Sunday from 3 November 2023 to 31 December 2023, both dates inclusive (“Promotion Period”). The Promotion Period runs as below:
    Date Time
    3rd to 5th, 10th to 12th, 17th to 19th, 24th to 26th November 2023, 1st to 3rd, 8th to 10th, 15th to 17th, 22nd to 24th, 29th to 31st December 2023 00:00 to 23:59 (Hong Kong Time)
  3. To be eligible to enjoy the offer of this Promotion (“Offer”, please refer to Clauses 4 for details), a Principal Cardholder is required to fulfill all of the following requirements:
    1. Install the DBS Card+ mobile application (“DBS Card+”) and complete the registration of DBS Card+ account, and turn on the notification in DBS Card+ by selecting More > App & Security Settings > Push Notification > “InstaRedeem” before conducting any Eligible Transaction for participating in the Promotion. Principal Cardholders who have already registered DBS Card+ do not need to register again;
    2. Register Klook (“Klook”) account at Klook HK website (www.klook.com/en-HK/)* or its mobile application. Principal Cardholders who already have Klook accounts do not need to register again;
    3. Login Klook account to make a booking at Klook and settle payment via Applicable Credit Cards (the payment has to be made directly with Applicable Credit Card; payment made via Apple Pay, Google Pay, Paypal, Alipay HK or others e-wallet is not applicable to this Promotion); and
    4. Register “InstaRedeem” function by following the instruction at Klook web page or its mobile application right after the transaction is made at Klook. Each Applicable Credit Card needs to be registered “InstaRedeem” function only once per Klook account;
    5. Make an eligible transaction with Applicable Credit Card at Klook website or its mobile application (“Eligible Transaction” refers to the purchase of any product on Klook.). Link up the Applicable Credit Card to use the “InstaRedeem” function at Klook, which will be available right after making Eligible Transaction with Applicable Credit Card at Klook.
  4. Principal Cardholder who completed Eligible Transaction with Applicable Credit Card on every Friday, Saturday, and Sunday during the Promotion Period shall be entitled to the following Offer:
    • Fully or partly offset related Eligible Transaction at the conversion rate of DBS$1 to HK$2 (convert up to DBS$1,000 for each Eligible Transaction).

    Offer is subject to quota and is on a first-come, first-served basis according to the time record of the transaction. When the quota is full, the Offer will no longer be available. Quota full message will be shown on the Bank’s website in case quota is fully used.

  5. Definition of Eligible Transaction is determined by the Bank at its sole discretion. For the avoidance of doubt, the following types of transactions shall not be regarded as Eligible Transaction: application fee/handling fee of Octopus Automatic Add-Value Service, monthly payment of “Card Interest-free Instalment Loan”, cash advance and relevant handling/administration fees, Balance Transfer, Flexi Cash, Call-a-loan, Funds Transfer, Fee Based Instalment, Flexi Shopping Programme, tax payment, all bill payment transactions (made through DBS iBanking, JET Payment Service, the “Pay & Transfer” function of the DBS Card+ mobile application or any other means as specified by the Bank from time to time), transactions in Hong Kong Dollars at the point of sales (in case of online transactions, the place of registration and/or settlement of the merchant) outside Hong Kong, casino chips, foreign exchange, security purchases, credit card annual fee, finance charges, late charges, reversed transactions, transaction that has been subject to cancellation, charge-back, return of goods and/or refund, purchase and/or reload of stored value cards, reload of e-wallet (including but not limited to PayMe and WeChat Pay), purchase via e-wallet or any other types of transactions as the Bank may specify from time to time.
  6. After making an Eligible Transaction and linking up the Applicable Credit Card to use the “InstaRedeem” function, the Principal Cardholders will receive a confirmatory notification and may enjoy the Offer. The Principal Cardholders may enjoy the Offer by clicking “Offset Now” at either Klook right after completing an Eligible Transaction at Klook. Otherwise, the Principal Cardholders can redeem the Offer for that Eligible Transaction through the red "InstaRedeem" function of DBS Card+ after it is posted and displayed in Spending of DBS Card+. The Offer must be redeemed on or before 31 January 2024; otherwise, it will be considered as being forfeited.
  7. If a Cardholder would like to set off the spending amount for the Eligible Transaction, the Bank will convert the DBS$ into HK$ amount at the rate of DBS$1 to HK$2 and credit the amount into the Applicable Credit Card account. Besides fully set off the spending amount, Cardholders can also choose to use DBS$ to set off part of it. Since DBS$ is in integral, after the adjustment of decimal places, Cardholders may not be able to fully set off the amount payable under certain circumstances. For avoidance of doubt, please refer to the calculation in the following examples:
    Klook Spending amount (A) Number of DBS$ used (B) Converted at DBS$1 = HK$1.25 to set off the spending amount (C)
    (C = B × 2)    		 Amount payable after set off (D)
    (D = A – C)
    Example 1 HK$180 DBS$90 HK$180 HK$0
    Example 2 HK$180 DBS$53 HK$106 HK$74
    Example 3 HK$86.90 DBS$43 HK$86 HK$0.9
  8. The Offer of this Promotion cannot be enjoyed in conjunction with the offer of other “InstaRedeem” promotion offers by the Bank and the merchants. If Cardholder's spending meets the requirements of other “InstaRedeem” promotion offer at the same time, the Bank has the right to determine which offer to be awarded in respect of that spending. When the spending has already been awarded under the Offer of this Promotion, the same spending cannot be awarded again under other “InstaRedeem” promotion and vice versa. In case of any disputes, the Bank reserves the right of final decision.
  9. The Bank has absolute discretion to determine the validity of a transaction and the eligibility of the Offer based on the details (including time and date) of the relevant transaction in the Bank’s record. If there is any discrepancy between the transaction record of a Cardholder and that of the Bank, the Bank’s record shall be conclusive.
  10. Cardholders must retain the original transaction slips of any transactions. In case of any disputes, the Bank reserves the right to require Cardholders to submit the relevant original transaction slips, other documents or evidence for verification. The submitted transaction slips, documents and/or evidence will not be returned. If there is any discrepancy between the Bank’s record and Cardholder’s record of any transaction, the Bank’s record shall prevail.
  11. Offer is only applicable to Cardholders whose Applicable Credit Card accounts are valid, not in default and in good standing (as determined by the Bank at its sole discretion) during the Promotion Period and when the Offer is issued. If the status of a Cardholder’s Applicable Credit Card account is not in good standing, the Bank reserves the right to disqualify the Cardholder from participating in the Promotion and/or enjoying the Offer.
  12. Participation in the Promotion is subject to there being no abuse or non-compliance by the Cardholder, failing which the Bank will debit the values of the Offer from the Cardholder’s account without notice and/or take such action to recover any outstanding amounts.
  13. The Bank may change these terms and conditions and/or modify or terminate the Promotion. The Bank’s decision is final.
  14. The English version shall prevail if there is any inconsistency between the English and Chinese versions.

 

* This is not the Bank's website. The Bank is not responsible or liable for their content or the Cardholder’s use of them.