“Designated Social Enterprise Spending Offer” Terms and Conditions

  1. “Designated Social Enterprise Spending Offer” (“Promotion”) is applicable to the cardholders ("Cardholders") of DBS Credit Cards and Co-branded Cards (excluding Private Label Cards and Business Cards) ("Applicable Credit Cards") issued by DBS Bank (Hong Kong) Limited (the "Bank"). This Promotion is not applicable to supplementary cardholders.
  2. For Cardholders holding DBS Black American Express® Card, Offers are applicable to them only at merchants’ outlets (either physical or online) accepting American Express® Card for payment.
  3. Promotion period starts from 10 May 2022 to 31 December 2022, both dates inclusive (“Promotion Period”).
  4. The social enterprises participating in the Promotion ("Designated Social Enterprise") include:
    • Mealingful (Online shop only)
    • SLOWOOD
  5. Cardholders conducting purchases at Designated Social Enterprise retail stores and/or website during the Promotion Period in Hong Kong dollars (“Eligible Transactions”) shall be entitled to a 20% deduction (“Offer”) from the payable amount for that transaction through the Red "InstaRedeem" button revealed on that transaction after the transaction is posted and displayed in Timeline of DBS Card+ mobile application (“DBS Card+”). The InstaRedeem amount to be deducted will be rounded up to the nearest integer. Maximum deduction per transaction is HK$100.
  6. To be eligible to enjoy the InstaRedeem Offer, Cardholders are required to install the DBS Card+, complete the registration of DBS Card+ account, and turn on the notification in the menu of DBS Card+ by selecting Setting > Push Notification > “InstaRedeem” before conducting any Eligible Transactions.
  7. After conducting Eligible Transaction, Cardholders must enjoy the Offer by designated dates; otherwise, it will be considered as giving up the Offer on its own. Designated dates are as below:
    Month of Conducting Eligible Transaction Designated Date and Time
    May Before 14 June 2022 23:59 (Hong Kong Time)
    June Before 14 July 2022 23:59 (Hong Kong Time)
    July Before 14 August 2022 23:59 (Hong Kong Time)
    August Before 14 September 2022 23:59 (Hong Kong Time)
    September Before 14 October 2022 23:59 (Hong Kong Time)
    October Before 14 November 2022 23:59 (Hong Kong Time)
    November Before 14 December 2022 23:59 (Hong Kong Time)
    December Before 14 January 2023 23:59 (Hong Kong Time)

    8. The transaction post time and displaying time on DBS Card+ Timeline will vary depending on the merchant category, payment returning time from merchant or payment gateway.

  8. Each DBS Card+ account can only enjoy the Offer once per month for each Designated Social Enterprise during the Promotion Period. The quota for the Offer is limited and is served in first come first served basis according to the time record of pressing the InstaRedeem button for enjoying the Offer. Quota full message will be shown on the Bank website if quota of the Offer is full.
  9. The Offer of this Promotion cannot be enjoyed in conjunction with other “InstaRedeem” promotion offers offered by the Bank and the merchants. If Customer’s spending meets the requirements of other "InstaRedeem" promotion offer at the same time, the Bank has the right to determine which offer to be awarded in respect of that spending. When the spending has already been awarded under the Offer of this Promotion, the same spending cannot be awarded again under other "InstaRedeem" promotions and vice versa. In case of any disputes, the Bank reserves the right of final decision.
  10. For the avoidance of doubt, the following types of transactions are not considered as Eligible Transactions:
    • Any transactions that are subject to cancellation, charge-back, return of goods and/or refund,
    • Any autopay, unposted transactions, or any bill payment transactions conducted by any method as specified by the Bank from time to time;
    • All payments via e-Wallet (except for Apple Pay, Google Pay and Samsung Pay), reloads of e-Wallet or Octopus Automatic Add-Value Service; or
    • Any other type of transaction as determined by the Bank from time to time.
  11. Any enquiry, claim or complaint in relation to the quality or availability of the products/services shall be directed to the merchant. The Bank shall assume no liability in respect thereof.
  12. The InstaRedeem Offer is only applicable to Cardholders whose Applicable Credit Card accounts are valid, not in default and in good standing (as determined by the Bank at its sole discretion) during the Promotion Period and when the Offer is issued. If the status of a Cardholder’s Applicable Credit Card account is not in good standing, the Bank reserves the right to disqualify the Cardholder from participating in the Promotion and/or enjoying the Offer.
  13. The InstaRedeem Offer entitled by Cardholders shall be determined by the Bank at its sole discretion based on the Bank’s record. Cardholders must retain the original transaction slips of any transactions. In case of any disputes, the Bank reserves the right to require Cardholders to submit the relevant original transaction slips, other documents or evidence for verification. The submitted transaction slips, documents and/or evidence will not be returned. If there is any discrepancy between the Bank’s record and Cardholder’s record of any transaction, the Bank’s record shall prevail.
  14. Participation in the Promotion is subject to there being no abuse or non-compliance by the Cardholder, failing which the Bank will debit the values of the Offer from the Cardholder’s account without notice and/or take such action to recover any outstanding amounts.
  15. The English version shall prevail if there is any inconsistency between the English and Chinese versions.

 

General Terms and Conditions for DBS Credit Card Offers

  1. Unless otherwise specified, the promotion offers published in this webpage ("Offers") are only applicable to the cardholders of DBS Credit Cards, DBS Co-branded Cards and DBS COMPASS VISA (excluding Business Card and Private Label Card) (“Applicable Credit Cards”) issued by DBS Bank (Hong Kong) Limited (the “Bank”) (“Cardholders”).
  2. To enjoy the Offers, Cardholders are required to settle payment with the Applicable Credit Cards.
  3. For Cardholders holding DBS Black American Express® Card, Offers are applicable to them only at merchants’ outlets (either physical or online) accepting American Express® Card for payment.
  4. Certain Offers are not valid on public holidays, eves of public holidays, festive days, eves of festive days and black-out days as designated by the merchants. Please contact the respective merchants for details.
  5. Cardholders should confirm the Offers with the respective merchants before payment. Unless otherwise specified, the Offers are only applicable to the respective merchant outlets in Hong Kong.
  6. Unless otherwise specified, the Offers are applicable to regular-priced items only and not applicable to fixed-priced, discounted, consignment, promotional, festive and designated items/services. The Offers cannot be used in conjunction with other promotional offers or discounts, coupons or membership offers.
  7. Advance appointment with mentioning of using the Offers during reservation may be required for specific merchants. Please call the respective merchants for details in advance.
  8. Unless otherwise specified, the Offers related to dining are not applicable to take-away items, set menu, discounted dishes, room services, meetings, private functions, banquets, catering services, happy hours, charge for tea and condiments and 10% service charge.
  9. All products and services are subject to availability while stocks last.
  10. The prices of all products and services published in this webpage are for reference only. No notice will be made should there be any changes.
  11. The Bank is not the supplier of the products/services or the description, photos or reference prices (if any) in relation to the products/services published in this webpage (which are intended to be for reference only). Any enquiry, claim or complaint in relation to the quality or availability of the products/services or the accuracy of any of the aforementioned information contained in this webpage shall be directed to the relevant merchants. The Bank shall assume no liability in respect thereof.
  12. The Bank will not accept any liability for any loss incurred by Cardholders should the respective merchants refuse to provide the Offers.
  13. Besides these terms and conditions, each Offer is subject to specific terms and conditions applicable to it.
  14. A person who is not a party to these terms and conditions may not enforce any of their terms under the Contracts (Rights of Third Parties) Ordinance (Cap 623 of the Laws of Hong Kong).
  15. The Bank and the respective merchants may change these terms and conditions and/or modify or terminate the Offers. The Bank’s and the respective merchant’s decision are final.
  16. The English version shall prevail if there is any inconsistency between the English and Chinese versions.