Terms and Conditions | DBS Hong Kong

“DBS COMPASS VISA x Fortress x MoneyBack Member Special Promotion Day Offer” Promotion Terms and Conditions

“DBS COMPASS VISA x Fortress x MoneyBack Member Special Promotion Day Offer” Promotion (the “Promotion”) is only for the principal cardholders of DBS COMPASS VISA (“Applicable Credit Card”) issued by DBS Bank (Hong Kong) Limited (the “Bank”) (“Cardholders”). This Promotion is not applicable to supplementary card cardholders and CK Hutchison Holdings Limited staff.

The Promotion Period runs as below:

Month	Special Promotion Day
November	18 November 2021
November	28 November 2021日
December	18 December 2021
December	28 December 2021

Cardholders who conduct Eligible Transactions (as defined in clause 4) in Special Promotion Day of Promotion Period with the Applicable Credit Card at the Hong Kong outlets of Fortress (“Physical Stores”) , or at www.fortress.com.hk or FORTRESS app (“Online Stores”) and become members of MoneyBack shall be eligible to below offer (“Special Offer”):

Single retail transaction amount	Special Offer	How to redeem reward?
HK$5,000 or above	Up to 5% off via InstaRedeem	Enjoy a 5% deduction from the payable amount for that transaction through the Red "InstaRedeem" function of DBS Card+ after the transaction posted and displayed in Timeline. Maximum deduction per transaction is HK$250. Limited to 400 quotas each Special Promotion Day and available until quota lasts.

“Eligible Transaction” shall mean a single retail transaction of net amount of at least HK$5,000 completed at Physical Stores or Online Stores. Net transaction amount is the transaction amount after deducting any promotion discount and before COMPASS Dollar redemption.
For the avoidance of doubt, the following types of transactions are not applicable for the calculation of Eligible Transactions:
- Any transactions that are subject to cancellation, charge-back, return of goods and/or refund,
- Any autopay, unposted transactions, bill payment transactions or any other means as specified by the Bank from time to time;
- All payments via e-Wallet (except for Apple Pay, Google Pay and Samsung Pay), reloads of e-Wallet and Octopus Automatic Add-Value Service;
- Any other type of transaction as determined by the Bank from time to time.
Each DBS Card+ account can enjoy the Special Offer once each Special Promotion Day during the Promotion Period.
Quota of the Offer are limited per month, on a first-come-first-serve basis and available until quota lasts.
To enjoy the Offer, Cardholders are required to install the DBS Card+ mobile application and completely register an DBS Card+ account, and turn on the notification in DBS Card+ setting > Push Notification > “InstaRedeem” before conducting any Eligible Transaction for participating in the Promotion.

Cardholders must enjoy the Special Offer by designated dates. Otherwise, it is considered to give up the Special Offer on its own. Designated dates as below:

Month	Date and Time
November	Before 7 December 2021 23:59 (Hong Kong Time)
December	Before 7 January 2022 23:59 (Hong Kong Time)

The “InstaRedeem” offer of this Promotion cannot be enjoyed in conjunction with other “InstaRedeem” promotion offers offered by the Bank and the merchants. If the spending of Cardholders made via Physical Stores or Online Stores of Fortress during the Promotion Period meets the requirements of more than one "InstaRedeem" promotion at the same time for receiving rewards, the Bank may determine the order of issuing "InstaRedeem" rewards; when that spending has already been awarded in one of the "InstaRedeem" promotions, that spending cannot be awarded again from other "InstaRedeem" promotions. In case of any disputes, the Bank reserves the right of final decision.
Cardholders need to show MoneyBack app to the staff of Fortress for verification purposes.
The Special Offer entitled by Cardholders shall be determined by the Bank at its sole discretion based on the Bank’s record. If there is any discrepancy between the record held by Cardholders and that held by the Bank, the Bank’s record shall be conclusive and binding on the Cardholders.
Special Offer is only applicable to Cardholders whose Applicable Credit Card accounts are valid, not in default and in good standing (as determined by the Bank at its sole discretion) during the Promotion Period and when the Special Offer is issued. If the status of a Cardholder’s Applicable Credit Card account is not in good standing, the Bank reserves the right to disqualify the Cardholder from participating in the Promotion and/or enjoying the Special Offer.
Cardholders must retain the original transaction slips of any transactions. In case of any disputes, the Bank reserves the right to require Cardholders to submit the relevant original transaction slips, other documents or evidence for verification. The submitted transaction slips, documents and/or evidence will not be returned. If there is any discrepancy between the Bank’s record and Cardholder’s record of any transaction, the Bank’s record shall prevail.
Participation in the Promotion is subject to there being no abuse/non compliance by Cardholder, failing which the Bank will debit the values of the Special Offer from Cardholder’s account without notice and/or take such action to recover any outstanding amounts.
The Bank may change these terms and conditions and/or modify or terminate the Promotion. The Bank’s decision is final.
The English version shall prevail if there is any inconsistency between the English and Chinese versions.

General Terms and Conditions for DBS Credit Card Offers

Unless otherwise specified, the promotion offers published in this webpage ("Offers") are only applicable to the cardholders of DBS Credit Cards and Co-branded Cards and DBS COMPASS VISA (excluding Business Card and Private Label Card) (“Applicable Credit Cards”) issued by DBS Bank (Hong Kong) Limited (the “Bank”) (“Cardholders”).
To enjoy the Offers, Cardholders are required to settle payment with the Applicable Credit Cards.
For Cardholders holding DBS Black American Express^® Card, Offers are applicable to them only at merchants’ outlets (either physical or online) accepting American Express^® Card for payment.
Certain Offers are not valid on public holidays, eves of public holidays, festive days, eves of festive days and black-out days as designated by the merchants. Please contact the respective merchants for details.
Cardholders should confirm the Offers with the respective merchants before payment. Unless otherwise specified, the Offers are only applicable to the respective merchant outlets in Hong Kong.
Unless otherwise specified, the Offers are applicable to regular-priced items only and not applicable to fixed-priced, discounted, consignment, promotional, festive and designated items/services. The Offers cannot be used in conjunction with other promotional offers or discounts, coupons or membership offers.
Advance appointment with mentioning of using the Offers during reservation may be required for specific merchants. Please call the respective merchants for details in advance.
Unless otherwise specified, the Offers related to dining are not applicable to take-away items, set menu, discounted dishes, room services, meetings, private functions, banquets, catering services, happy hours, charge for tea and condiments and 10% service charge.
All products and services are subject to availability while stocks last.
The prices of all products and services published in this webpage are for reference only. No notice will be made should there be any changes.
The Bank is not the supplier of the products/services or the description, photos or reference prices (if any) in relation to the products/services published in this webpage (which are intended to be for reference only). Any enquiry, claim or complaint in relation to the quality or availability of the products/services or the accuracy of any of the aforementioned information contained in this webpage shall be directed to the relevant merchants. The Bank shall assume no liability in respect thereof.
The Bank will not accept any liability for any loss incurred by Cardholders should the respective merchants refuse to provide the Offers.
Besides these terms and conditions, each Offer is subject to specific terms and conditions applicable to it.
A person who is not a party to these terms and conditions may not enforce any of their terms under the Contracts (Rights of Third Parties) Ordinance (Cap 623 of the Laws of Hong Kong).
The Bank and the respective merchants may change these terms and conditions and/or modify or terminate the Offers. The Bank’s and the respective merchant’s decision are final.
The English version shall prevail if there is any inconsistency between the English and Chinese versions.