Terms and Conditions | DBS Personal Banking

“Café de Coral Mid-Autumn Poon Choi Offers” promotion terms and conditions

Offer is not applicable to DBS Black American Express^® Card.
Offer is valid from 10 August to 21 September 2021 (both dates included) (“Promotion Period”).
Cardholders should place order in-person at Café de Coral HK outlets or by fax (Fax no. 2607 5369) or via website (https://www.eatcdc.com/) and settle payment with Applicable Credit Cards to enjoy the offer.
In-person, fax and online order are from 10 August to 21 September 2021. Pick up period is from 11 August to 22 September 2021.

Café de Coral Mid-Autumn Poon Choi Offers are as follow:

	Original price (HKD)	Café de Coral Mid-Autumn Poon Choi Offers
Café de Coral Mid-Autumn Poon Choi Offers	HK$738	HK$618
Golden Dumpling & BBQ Food Combo Poon Choi (For 6 persons)	HK$588	HK$478
Add-On Offer: - Imitated Fin Soup with Winter Melon, Dried Bamboo Fungus and Imitation Crab Meat (5lbs) - Chinese BBQ Platter (2.5lbs)	HK$278-HK$288	HK$198-HK$208

The offer cannot be used in conjunction with other promotional offers except Add-on Offer.
The offer is applicable at all Café de Coral Hong Kong outlets (except Kowloon Commerce Centre, CITIC Tower, Chevalier Commercial Centre, High Point, Millennium City, The Capitol Lohas Park, Kwok Kee Group Centre, Hewlett Centre, China Hong Kong City, Hong Kong Station Concession HOK 27A & 27B, Kowloon Station, Hong Kong Station Concession HOK53, Magnet Place, Lei Muk Shue Shopping Centre, Kerry Centre & Shui On Centre).
Order/pick-up procedures and offer detail can be referred to the order form.
The total amount of the order will be debited from the Applicable Credit Cards account specified in the order form and will be displayed on the credit card statement without prior notice.
Once the order has been confirmed, it cannot be cancelled or changed and the amount paid will not be refunded.
Once the order has been confirmed, pick-up/delivery address cannot be changed. If customer fails to pick up the food at the date specified in the order form, the order will be forfeited and there will be no refund.
For any inquiry, please contact Café de Coral via call at +852-2601-8484.
The Bank is not the provider of any of the products and/or services herein and makes no representation or warranty in relation to the same. If there are defects or other disputes in respect of the products or services, the merchant shall be responsible.
The Bank and Merchant reserve the right to amend these Terms and Conditions as well as to vary or terminate the Promotion. In the event of disputes, the decision of the Bank and Merchant shall be final and binding.
The English version shall prevail if there is any inconsistency between the English and Chinese versions.

“Häagen-Dazs^™ Ice Cream Mooncake Promotion” Terms and Conditions

Häagen-Dazs^™ Ice Cream Mooncake Promotion Offer (“Offer”) is only applicable to the principal and supplementary cardholders (“Cardholders”) of DBS Credit Cards and Co-branded Cards (excluding Private Label Cards and Business Cards) (“Applicable Credit Cards”) issued by DBS Bank (Hong Kong) Limited (the “Bank”).
Offer can only be used in Häagen-Dazs^™ Shop and Häagen-Dazs^™ eShop (https://eshop.haagendazs-gifting.hk/cart/) in Hong Kong.
Promotion runs from 10 June to 20 September 2021, both dates inclusive. (“Promotion Period”).

During relevant Promotion Period, Cardholders who purchase the designated ice-cream mooncake at Häagen-Dazs^™ Shop or Häagen-Dazs^™ eShop in Hong Kong and pay with Applicable Credit Cards shall be entitled to up to 36% discount. Product list as below:

Product	Standard Price	Early Bird Offer Price (10 June - 16 August 2021)	Offer Price (17 August - 20 September 2021)
Twinkle Night	HK$358	HK$229	HK$264
Twinkle Fruity	HK$358	HK$229	HK$264
Greeny Moonlight	HK$398	HK$270	HK$310
Choco Moonlight	HK$398	HK$270	HK$310
Harmony Moonlight	HK$398	HK$270	HK$310
Twinkle Night Mix	HK$458	HK$300	HK$345
Twinkle Crispy	HK$458	HK$300	HK$345
Moonlight Bloom	HK$718	HK$458	HK$529
Moonlight Jewels	HK$768	HK$499	HK$576
Rainbow Collection	HK$1,168	HK$778	HK$894
Deluxe Collection	HK$1,518	HK$1,057	HK$1,195

Offer cannot be used in conjunction with Häagen-Dazs^™ membership discounts or other promotional offers.
Offer cannot be exchanged for cash or other products.
All Häagen-Dazs^™ Ice Cream Mooncakes/complimentary vouchers are available while stock lasts.
The Bank and Häagen-Dazs^™ (the “Merchant”) may change these terms and conditions and/or modify or terminate the Offer. The Bank and the Merchant’s decision are final.

“DBS Credit Card X Häagen-Dazs^™ InstaRedeem 30% Off Offer” Terms and Conditions

“DBS Credit Card X Häagen-Dazs^™ InstaRedeem 30% Off Offer” (“Promotion”) is applicable to the principal cardholders (“Cardholders”) of DBS Credit Cards and Co-branded Cards (excluding Private Label Cards and Business Cards) (“Applicable Credit Cards”) issued by DBS Bank (Hong Kong) Limited (the “Bank”). This Promotion is not applicable to the supplementary cardholders of Applicable Credit Cards, principal cardholders and supplementary cardholders of DBS Live Fresh Cards and to those principal cardholders and supplementary cardholders who choose to participate in DBS$ Cash Rebate Scheme under the DBS$ Reward Scheme.
Promotion period starts from 10 June 2021 to 20 September 2021, both dates inclusive (“Promotion Period”).
Before conducting any spending, Cardholders are required to install the DBS Card+ mobile application and complete the registration and confirmation of the DBS Card+ account. Also, Cardholders are required to enable the notification in DBS Card+ setting > Push Notification > “InstaRedeem” for participating in the Promotion.
Cardholders who spend at Häagen-Dazs^™ Shop and Häagen-Dazs^™ eShop (https://eshop.haagendazs-gifting.hk/cart/) (“Merchant”) in Hong Kong during Promotional Period with Applicable Credit Card ("Eligible Transaction") can enjoy the offer of InstaRedeem 30% off by adopting a conversion rate of DBS$1/$1 COMPASS Dollar to HK$1.43 (“Offer”) through the Red “InstaRedeem” button of DBS Card+ displayed in the Timeline function of DBS Card+ after the spending is posted. Definition of the spending at Merchant is determined by the Bank at its sole discretion. The time for posting of transaction and displaying the transaction on DBS Card+ Timeline will be depended on the merchant category, payment processing time of merchant or payment gateway.
For the avoidance of doubt, the following types of transactions shall not be considered as Eligible Transactions:
1. Any transactions that are subject to cancellation, charge-back, return of goods and/or refund,
2. Any unposted transactions, bill payment transactions made through DBS iBanking, JET Payment Service or any other means as specified by the Bank from time to time;
3. All payment via eWallet (except for Apple Pay, Google Pay and Samsung Pay), all reloads of e-Wallet and Octopus Automatic Add-Value Service;
4. Any other type of transaction as determined by the Bank from time to time.
All spending at Merchant will be counted based on the post date of transaction during Promotion Period. And Cardholders must conduct the Eligible Transaction by 20 September 2021 and press the Red “InstaRedeem” button of DBS Card+ for redeeming the Offer by 4 October 2021 23:59 (HKT); otherwise, it will be considered as giving up the Offer on its own without prior notice.

Since DBS$/COMPASS Dollar are in integral, if a Cardholder would like to fully set off the amount payable for spending at the Merchant, the Bank will first round down the required the DBS$/COMPASS Dollar to the nearest integer, then convert it into HK$ amount at the rate of DBS$1/$1 COMPASS Dollar to HK$1.43. For avoidance of doubt, please refer to the below calculation of B and C in the illustration using DBS$/COMPASS Dollar for reference:

	Spending at Merchant (A)	Converted at DBS$1 / $1 COMPASS Dollar = HK$1.43 A÷1.43	DBS$ / COMPASS Dollar required for fully set off the amount payable (round down to integer) (B)	Converted to HK$ B×1.43	*Amount credited into the Credit Card account (C)**
Example 1	HK$643.50	DBS$/COMPASS Dollar 450.00	DBS$/COMPASS Dollar 450	HK$643.50	HK$643.50
Example 2	HK$895.20	DBS$/COMPASS Dollar 626.01	DBS$/COMPASS Dollar 626	HK$895.18	HK$895.18
Example 3	HK$400.00	DBS$/COMPASS Dollar 279.72	DBS$/COMPASS Dollar 279	HK$398.97	HK$398.97

* After the adjustment of decimal places, under certain circumstances, Cardholders may not be able to fully set off the amount payable for the Merchant spending.

Besides fully set off the amount payable for spending at Merchant, Cardholders can also choose to use DBS$/COMPASS Dollar to set off part of it. For avoidance of doubt, please refer to the below calculation of B and C in the illustration for reference:

	Spending at Merchant	DBS$ / COMPASS Dollar used (A)	Converted at DBS$1 / $1 COMPASS Dollar = HK$1.43 A×1.43	Spending set off (B)
Example 1	HK$643.50	DBS$/COMPASS Dollar 200	HK$286.00	HK$286.00
Example 2	HK$895.20	DBS$/COMPASS Dollar 355	HK$507.65	HK$507.65
Example 3	HK$400.00	DBS$/COMPASS Dollar 60	HK$85.80	HK$85.80

The Offer of this Promotion cannot be enjoyed in conjunction with other “InstaRedeem” promotion offers/reward offered by the Bank and the merchants. If a Cardholder’s spending meets the requirements of other "InstaRedeem" promotion offer/reward at the same time, the Bank has the right to determine which offer/reward to be awarded in respect of that spending. When the spending has already been awarded under the Offer of this Promotion, the same spending cannot be awarded again under other "InstaRedeem" promotions and vice versa. In case of any disputes, the Bank reserves the right of final decision.
Offer is only applicable to Cardholders whose Applicable Credit Card accounts are valid, not in default and in good standing (as determined by the Bank at its sole discretion) during the Promotion Period and when the Offer is issued. If the status of a Cardholder’s Applicable Credit Card account is not in good standing, the Bank reserves the right to disqualify the Cardholder from participating in the Promotion and/or enjoying the Offer.
The Bank has absolute discretion to determine the validity of a transaction and the eligibility of the Offer based on the details (including time and date) of the relevant transaction in the Bank’s record. If there is any discrepancy between the transaction record of a Cardholder and that of the Bank, the Bank’s record shall be conclusive.
Cardholders must retain the original transaction slips of any transactions. In case of any disputes, the Bank reserves the right to require Cardholders to submit the relevant original transaction slips, other documents or evidence for verification. The submitted transaction slips, documents and/or evidence will not be returned. If there is any discrepancy between the Bank’s record and Cardholder’s record of any transaction, the Bank’s record shall prevail.
Participation in the Promotion is subject to there being no abuse or non-compliance by the Cardholder, failing which the Bank will debit the values of the Offer from the Cardholder’s account without notice and/or take such action to recover any outstanding amounts.
The Bank may change these terms and conditions and/or modify or terminate the Promotion. The Bank’s decision is final.
The English version shall prevail if there is any inconsistency between the English and Chinese versions.

"eatigo Year-round Offer" Terms and Conditions

For related terms and conditions of eatigo year-round offer, please visit https://www.dbs.com.hk/personal/YRO/Dine/Eatigo.html.

"DBS Visa Credit Card foodpanda Offer" Terms and Conditions

For related terms and conditions of foodpanda Offer, please visit https://www.visa.com.hk/en_hk/visa-offers-and-perks/foodpanda/143583.

General Terms and Conditions for DBS Credit Card Offers

Unless otherwise specified, the promotion offers published in this webpage ("Offers") are only applicable to the cardholders of DBS Credit Cards, DBS Co-branded Cards and DBS COMPASS VISA (excluding Business Card and Private Label Card) (“Applicable Credit Cards”) issued by DBS Bank (Hong Kong) Limited (the “Bank”) (“Cardholders”).
To enjoy the Offers, Cardholders are required to settle payment with the Applicable Credit Cards.
For Cardholders holding DBS Black American Express^® Card, Offers are applicable to them only at merchants’ outlets (either physical or online) accepting American Express^® Card for payment.
Certain Offers are not valid on public holidays, eves of public holidays, festive days, eves of festive days and black-out days as designated by the merchants. Please contact the respective merchants for details.
Cardholders should confirm the Offers with the respective merchants before payment. Unless otherwise specified, the Offers are only applicable to the respective merchant outlets in Hong Kong.
Unless otherwise specified, the Offers are applicable to regular-priced items only and not applicable to fixed-priced, discounted, consignment, promotional, festive and designated items/services. The Offers cannot be used in conjunction with other promotional offers or discounts, coupons or membership offers.
Advance appointment with mentioning of using the Offers during reservation may be required for specific merchants. Please call the respective merchants for details in advance.
Unless otherwise specified, the Offers related to dining are not applicable to take-away items, set menu, discounted dishes, room services, meetings, private functions, banquets, catering services, happy hours, charge for tea and condiments and 10% service charge.
All products and services are subject to availability while stocks last.
The prices of all products and services published in this webpage are for reference only. No notice will be made should there be any changes.
The Bank is not the supplier of the products/services or the description, photos or reference prices (if any) in relation to the products/services published in this webpage (which are intended to be for reference only). Any enquiry, claim or complaint in relation to the quality or availability of the products/services or the accuracy of any of the aforementioned information contained in this webpage shall be directed to the relevant merchants. The Bank shall assume no liability in respect thereof.
The Bank will not accept any liability for any loss incurred by Cardholders should the respective merchants refuse to provide the Offers.
Besides these terms and conditions, each Offer is subject to specific terms and conditions applicable to it.
A person who is not a party to these terms and conditions may not enforce any of their terms under the Contracts (Rights of Third Parties) Ordinance (Cap 623 of the Laws of Hong Kong).
The Bank and the respective merchants may change these terms and conditions and/or modify or terminate the Offers. The Bank’s and the respective merchant’s decision are final.
The English version shall prevail if there is any inconsistency between the English and Chinese versions.