Terms and Conditions | DBS Personal Banking

“DBS Staff x HKTaxi InstaRedeem Offer” Terms and Conditions

“DBS Staff x HKTaxi InstaRedeem Offer” (the “Promotion”) runs from 18 December 2019 to 31 January 2020 (“Promotion Period”).
The Promotion is only applicable to the staff (including permanent, contract and part time staff) of DBS Bank (Hong Kong) Limited (the "Bank") who have registered for the Promotion (“DBS Staff”).
DBS Staff are required to complete and submit the registration form at https://hktaxiapp.com/ads/dbs/staffPilot/?lang=en to participate in this Promotion.
To be eligible to enjoy the offers of this Promotion (“Offers”, as defined in Clauses 6 and 7 below), registered DBS Staff are required to fulfill all the following requirements: -
1. Install the DBS Omni mobile application (“DBS Omni”), register for a DBS Omni account, and enable the “InstaRedeem” push notification in the setting of DBS Omni;
2. Install HKTaxi mobile application (“HKTaxi”) and use the mobile phone number provided during registration for this Promotion as the login phone number of HKTaxi;
3. Add the principal card of DBS Credit Cards or Co-branded Cards (excluding Private Label Card and Business Card) (“Applicable Credit Cards”) issued by the Bank to HKTaxi for payment;
4. Register “InstaRedeem” function at HKTaxi with the added Applicable Credit Card; and
5. Reserve taxi via HKTaxi and settle payment via the added Applicable Credit Card after the ride (payment made via Apple Pay is not applicable to this Promotion).
Eligible DBS Staff must click “OK” on the Payment Success page after paying the taxi fare to receive the “InstaRedeem” notification at HKTaxi to enjoy the Offers. The Offers must be redeemed at HKTaxi within 24 hours after spending, otherwise, it will be considered as being forfeited. The Bank will not make any special arrangements and any forms of compensation.

Where the added Applicable Credit Card is a DBS Compass Visa or has been enrolled into DBS$ Redemption Scheme under the DBS$ Reward Scheme, the eligible DBS Staff shall be entitled to the following Offers: -

	Requirement	Offer Details
Offer 1	The first taxi fare spending at HKTaxi during the Promotion Period	Offset the spending at the rate of DBS$1 / $1 COMPASS Dollar to HK$10. The maximum spending amount that can be offset is HK$300
Offer 2	Subsequent taxi fare spending at HKTaxi during the Promotion Period	Offset the spending at the rate of DBS$1 / $1 COMPASS Dollar to HK$2
Offer 3	For every 3 accumulated taxi fare spending at HKTaxi during the Promotion Period	Enjoy full taxi fare (round up to an integral) or HK$50 “InstaRedeem” amount (whichever is lower) in the next taxi fare spending at HKTaxi for offsetting the spending

For example: -

Spending at HKTaxi	1st	2nd	3rd	4th	5th	6th	7th	8th	9th
Offer Entitled	Offer 1	Offer 2	Offer 2	Offer 3	Offer 2	Offer 2	Offer 2	Offer 3	Offer 2

and so on and so forth

Where the added Applicable Credit Card has been enrolled into DBS$ Cash Rebate Scheme under the DBS$ Reward Scheme, the eligible DBS Staff shall be entitled to the following Offer: -

	Requirement	Offer Details
Offer	For every 3 accumulated taxi fare spending at HKTaxi with the added Applicable Credit Card during the Promotion Period	Enjoy full taxi fare (round up to an integral) or HK$50 “InstaRedeem” amount (whichever is lower) in the next taxi fare spending at HKTaxi for offsetting the spending

For example: -

Spending at HKTaxi	1st	2nd	3rd	4th	5th	6th	7th	8th	9th
Offer Entitled	No Offer	No Offer	No Offer	Offer	No Offer	No Offer	No Offer	Offer	No Offer

and so on and so forth

Conversion of DBS$ / COMPASS Dollar is in integral. The Bank will convert the DBS$ / COMPASS Dollar to be used by the eligible DBS Staff into the amount in Hong Kong Dollars at the applicable rate, and credited this into the Applicable Credit Card account to offset the amount payable for the spending.
The Bank has absolute discretion to determine the validity of a transaction and the eligibility of the Offers based on the details (including time and date) of the relevant transaction in the Bank’s record. If there is any discrepancy between the transaction record of DBS Staff and that of the Bank, the Bank’s record shall be conclusive.
If there is abuse/non-compliance by the DBS Staff in this Promotion, he/she cannot enjoy the Offers. The Bank will not offset the spending or where the offsetting has been effected, the Bank may debit the value from the DBS Staff's account(s) without prior notice and/or take action to recover any outstanding amounts.
The Bank may change these terms and conditions and/or modify or terminate the Promotion. In case of any dispute, the Bank reserves the right of final decision.
The English version shall prevail if there is any inconsistency between the English and Chinese versions.

General Terms and Conditions for DBS Credit Card Offers

Unless otherwise specified, the promotion offers published in this webpage ("Offers") are only applicable to the cardholders of DBS Credit Cards, DBS Co-branded Cards and DBS COMPASS VISA (excluding Business Card and Private Label Card) (“Applicable Credit Cards”) issued by DBS Bank (Hong Kong) Limited (the “Bank”) (“Cardholders”).
To enjoy the Offers, Cardholders are required to settle payment with the Applicable Credit Cards.
For Cardholders holding DBS Black American Express^® Card, Offers are applicable to them only at merchants’ outlets (either physical or online) accepting American Express^® Card for payment.
Certain Offers are not valid on public holidays, eves of public holidays, festive days, eves of festive days and black-out days as designated by the merchants. Please contact the respective merchants for details.
Cardholders should confirm the Offers with the respective merchants before payment. Unless otherwise specified, the Offers are only applicable to the respective merchant outlets in Hong Kong.
Unless otherwise specified, the Offers are applicable to regular-priced items only and not applicable to fixed-priced, discounted, consignment, promotional, festive and designated items/services. The Offers cannot be used in conjunction with other promotional offers or discounts, coupons or membership offers.
Advance appointment with mentioning of using the Offers during reservation may be required for specific merchants. Please call the respective merchants for details in advance.
Unless otherwise specified, the Offers related to dining are not applicable to take-away items, set menu, discounted dishes, room services, meetings, private functions, banquets, catering services, happy hours, charge for tea and condiments and 10% service charge.
All products and services are subject to availability while stocks last.
The prices of all products and services published in this webpage are for reference only. No notice will be made should there be any changes.
The Bank is not the supplier of the products/services or the description, photos or reference prices (if any) in relation to the products/services published in this webpage (which are intended to be for reference only). Any enquiry, claim or complaint in relation to the quality or availability of the products/services or the accuracy of any of the aforementioned information contained in this webpage shall be directed to the relevant merchants. The Bank shall assume no liability in respect thereof.
The Bank will not accept any liability for any loss incurred by Cardholders should the respective merchants refuse to provide the Offers.
Besides these terms and conditions, each Offer is subject to specific terms and conditions applicable to it.
A person who is not a party to these terms and conditions may not enforce any of their terms under the Contracts (Rights of Third Parties) Ordinance (Cap 623 of the Laws of Hong Kong).
The Bank and the respective merchants may change these terms and conditions and/or modify or terminate the Offers. The Bank’s and the respective merchant’s decision are final.
The English version shall prevail if there is any inconsistency between the English and Chinese versions.