• Required Documents
• Account Opening Form (Sample included)
  (Note: Authorized signer is required to initial on every page of the form)
• Account Mandate
  (Note: Chairman is required to initial on every page of the form)
• Terms and Conditions
• Investment Products Consolidated Terms
• Investment Products Consolidated Terms (effective 18 April 2017)
• Supplementary Terms To The Investment Products Consolidated Terms
  
• Tax Requirement Notice
• E-Cheques Deposit Services Provisions
• Direct Debit Authorization Form
• Standing Instruction Amendment / Cancellation Form

Remittance China

• Application eForm
  - Application eForm User Guide
• Enquiry/Amendment Form

Remittance Hong Kong

• Application eForm
  - Application eForm User Guide
• Enquiry/Amendment Form
• Inward Payment Guide

Online Banking - IDEAL™ 3.0

• Registration Form
• Maintenance Form
• Terms and Conditions
• Getting Started Guide
• Security Guidelines for Uses of IDEAL™ Services
• Additional FAQs
• IDEAL™ Training Class Schedule
• Acknowledgement Letter – Security Token Device(s)

IDEAL™ eReports

• Application Form
• Maintenance Form

Corporate ATM Card

• Application Form
• Maintenance/Cancellation Form

IDEAL™ 3.0 Maintenance Form Samples

• Update User Mobile
• Update User Email
• Update Existing User
• Unlock Token
• Unlock Account
• Retrigger Welcome Pack
• Replace Token
• Replace Loss Token
• Add Subsidiary
• Add New User
• Add Account

Online FX Trading – DealOnline

• DealOnline Registration Form
• DealOnline Maintenance Form

General Information

• Trade Finance Service Fee Schedule (Effective 18 April 2017)

Smart Form

Smart Form is now available for the following services.

Import Services

Export Services

Guarantee

Other Forms

Import Services

• Pledge and Trust Receipt
• Application for Shipping Guarantee/Air Waybill Guarantees

Export Services

• Export Letter of Indemnity
• Application for Without Recourse Financing of Documents Accepted under Export Documentary Credit
• Application for Full Transfer of Documentary Credit
• Application for Partial Transfer Documentary Credit
• Application for Amendment to Transferred Credit

General Information

• Bank Charges Schedule (Effective 1 June 2010)
• Trade Finance Service Fee Schedule (Effective 18 April 2017)

Accounts Receivable Purchase

• Assignment Letter
• Invoice Schedule
• Credit Note Schedule
• Prepayment Request
• Debtor Ledger Adjustment Report
• Debtor Payment Report
• Application Form Guidelines