Update new correspondence address for my bank account

You can update your correspondence address for your bank account through DBS iBanking or application form.

You can update your correspondence address through DBS iBanking or fill in the “Notice of Change of Customer's Personal Data” form.

Update correspondence address through DBS iBanking
  1. Login to your DBS iBanking account

  2. Click “Preference” at the left upper corner

  3. Select “Update Personal Details” on the pull down menu

  4. Use Secure Device or One Time Password (OTP) to entry “Update Personal Details” page

  5. Input your new correspondence address at “Correspondence Address” field, please note the below details

    • For customers of Secured Line of Credit, the correspondence addresses of their current and time deposit accounts must be the SAME.

    • For securities accounts, customers are only required to update the correspondence address of the linked current account.

    • P O Box is not allowed for the correspondence address of any investment account.

    • P O Box is not allowed for the correspondence address of any credit card or loan account.

    • In compliance with the securities dealing restrictions in the USA, the Bank will not accept any address in the USA as the correspondence address of securities accounts and investment fund accounts.

  6. Input the reason of changing address at “Reason for changing address” field

    • Only applicable to Credit Card / Cashline Revolving Loan / Personal Loan Accounts

  7. Select “Immediate effect” or “Schedule Date” for your changes

  8. Select accounts that you would like to update on the list

  9. Press “Next” to proceed the update

  10. Follow the steps and go to “Confirmation” page

  11. Verify the changes with Secure Device and OTP again (Click here to show the steps)

    • You should be receiving a OTP on your registered mobile phone

    • Press and hold the “Sign 1” button on the Secure Device until you see a dash on the screen

    • Enter the 6-digits OTP sent to you via SMS on the Secure Device

    • Press the “Sign 1” button on the Secure Device again and a 6-digit Secure PIN will be generated

    • Enter the 6-digit Secure PIN

  12. Now you submitted the updates of personal details successfully through DBS iBanking

Update correspondence address by fill in the “Notice of Change of Customer's Personal Data” form
  1. You can click here to download the form

  2. Fill in all necessary information including your new correspondence address

  3. Sign and submit the form in person through branches

Related Information

We Welcome your Feedback

Information is easy to understand and find
Information is useful to answer your inquiries completely

Need more help?

Contact support and we'll try to resolve your issue quickly.

Contact Customer Support