Things you should know before credit card cancellation

You need to settle your full credit card balance, burn your DBS$/COMPASS Dollar before card cancellation.

If you want to cancel your credit card, you need to settle your full credit card balance first and note:

For Principal cardholder
  • DBS$/COMPASS Dollar/Cash Rebate, spending offer will be forfeited
  • Please contact merchant directly if you have any auto pay transaction via this credit card
  • All supplementary card/Internet Account/Private Label Card under the same account will also be cancelled
  • If your account linked with AAVS (Octopus Automatic Add-Value Service), then the linked Octopus card will be blocked after the credit card has been cancelled. You need to re-apply for the Octopus Card. Therefore you might need to transfer AAVS to other financial institution to avoid any inconvenience caused before cancellation of our credit card.
  • Early repayment handling fee (HKD150).
For Supplementary cardholder
  • DBS$/COMPASS Dollar/Cash Rebate, spending offer will be forfeited

  • Please contact merchant directly if you have any auto pay transaction via this credit card

  • If your account linked with AAVS (Octopus Automatic Add-Value Service), then the linked Octopus card will be blocked after the credit card has been cancelled. You need to re-apply for the Octopus Card. Therefore you may need to transfer AAVS to other financial institution to avoid any inconvenience caused before cancellation of our credit card.

  • Early repayment handling fee (HKD150)

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