Report credit card lost

You can call our hotline and report credit card lost immediately.

You should report your card lost immediately through our 24-Hour Credit Card Customer Services Hotline

  • Call our hotline 2290 8888

    • For Cantonese, press: 1>1 >6

    • For Mandarin, press: 2>1> 6

    • For English, press: 3 >1> 6

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