DBS iBanking

Get started on DBS iBanking
You may apply DBS iBanking service through DBS iBanking, DBS mBanking or at a branch.
Log on to DBS iBanking
You may login your DBS iBanking account with your unique username and password.
Online Registration for DBS iBanking
You may click “Get Started” on DBS iBanking or DBS mBanking login page to register your DBS iBanking service online.
What is a One Time Password (OTP)?
An OTP is a security feature in DBS iBanking, a password sent by us to your registered mobile phone number via Short Message Service (SMS).
What is DBS iBanking?
DBS iBanking is a one-stop online banking service provided by DBS Bank (Hong Kong) Limited that allows you to access your bank accounts and perform various transactions at any time and from anywhere.
Activate a new secure device
After received secure device, you can activate your secure device through DBS iBanking.
DBS iBanking login trial counts
You can try to login your DBS iBanking account with valid username and password for 3 times.
DBS iBanking service hour
DBS iBanking is available 24 hours a day, but some transactions may have specific service hours.
First login to DBS iBanking
You can activate your DBS iBanking and mBanking services using your card number or username or secure devices.
Forgot DBS iBanking password
You can reset your DBS iBanking password using your card number, username or secure devices.
Forgot DBS iBanking username
You can retrieve your DBS iBanking username using your card number or secure devices.
Request a new secure device
If you are an existing DBS iBanking customer, you can request a new secure device through DBS iBanking or our branches.
Unlock DBS iBanking
You can unlock your DBS iBanking by resetting DBS iBanking password using your card number, username or secure devices.
Resume suspended DBS iBanking service
You can resume your DBS iBanking service through our branches.
Suspend DBS iBanking service temporarily
You can apply to suspend your DBS iBanking service through our branches.
Use DBS iBanking overseas
You can access DBS iBanking from almost anywhere in the world with a recommendeded browser.
Lost secure device
Please contact our 24-hour Customer service hotline to deactivate your lost secure device immediately.
Secure device damaged
If your secure device is damaged, you could request replacement through DBS iBanking.
Secure device out of battery
If your secure device is out of battery, you can request replacement through DBS iBanking.
Alert Service of Securities Order Confirmation
You may find the general enquiries related to alert service of Securities Order Confirmation.
General enquiries of Alert Service
Alert Service provides you with instant notifications of your banking and/or investment activities status. You can choose to be notified by e-mail or Short Messaging Service (SMS) when certain transactions have taken place.
General enquiries of eStatement / eAdvice service
eStatement / eAdvice service are an electronic version of your statement or advice, which are accessible for viewing, printing and saving through DBS iBanking.
Subscribe eStatement / eAdvice service or change settings
You may subscribe eStatement / eAdvice service or change your settings through DBS iBanking.