General Help

Tips on identifying direct marketing calls
We only conduct direct marketing activities with those existing customers who have consented to or have not opted-out of receiving direct marketing materials.
What is FATCA?
FATCA stands for the Foreign Account Tax Compliance Act.
Bank service fees and charges
You can view our service fees and charges of bank account, credit card and cashline account for reference.
Credit card paper statement fee
Starting from 1 January 2017, we will change HKD$50 per year for credit card paper statement. You may enroll e-statement through DBS iBanking.
Update new correspondence address for my bank account
You can update your correspondence address for your bank account through DBS iBanking or application form.
Update new email address for my bank account
You can update your email address for your bank account through DBS iBanking or application form.
Update new mobile number for my bank account
You can update your mobile number for your bank account through DBS iBanking or application form.
Find your nearest branch around you
You can find your nearest branch around you through our map.
Find your nearest cash deposit machine around you
You can find your nearest cash deposit machine around you through our map.