Activate overseas ATM transaction service

You can manage your overseas transactions setting through DBS iBanking or ATM for your ATM card or credit card

According to the requirements by HKMA (Hong Kong Monetary Authority), the overseas ATM cash withdrawal capability for all ATM/credit cards in Hong Kong is pre-set as “deactivated” since 1 March 2013 and that cardholders are reminded to activate this function in advance before travelling.

 

You can manage your overseas transactions setting through DBS iBanking and ATM as below.

Note:

You can activate overseas transaction setting through any JETCO ATM.

DBS iBanking
  1. Login your DBS iBanking account

  2. Click “Preference” at the right upper corner (Please refer to point 3a) or “Request” at the top menu bar (Please refer to point 3b)

  3. Choose “Manage Overseas ATM transaction Settings”

    a. Click “Manage Overseas ATM transaction Settings” under “Preference”

    b. Click “Manage Overseas ATM transaction Settings” under “Request”

     

  4. Click “Activate” of the card that you would like to activate Overseas ATM transaction settings

  5. Select “Start Date”, “End Date” and “Overseas Daily Withdrawal Limit”

  6. Press “Next”

  7. Double confirm activate details, press “Submit” if nothing need to change

  8. System will confirm your instruction and send SMS alert to registered mobile number

ATM
  1. Insert your credit card or ATM card with ATM PIN at any DBS ATM

  2. Select “Change Card Setting” on the main screen

  3. Select “Overseas Transaction Setting”

  4. Select “Activate” to start inputting “Start Date”, “End Date” and “Overseas Daily Withdrawal Limit”

  5. Press “Activate”

  6. Upon completing the input of overseas transaction settings, select “Confirm” to complete the transaction

  7. You can choose to pint out “Customer Advise” for reference

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