Live life at your own pace. Manage your finances with DBS Phone Banking Services.
Immediate assistance from customer service officers
Free of charge
Set up Personal Menu
The Personal Menu Services enable you to access your DBS Account information more readily.
Step 1: Call (852)2290 8888 Step 2: Select language Step 3: Press 2 – 1 > enter your PBS Account Number > enter your PIN > then press 4 – 2 Step 4: Select max 5 services at your choice For example: Press 1 – 01 to select “Account Balance Enquiry” Press 2 – 28 to select “Foreign Currency Exchange Rate Enquiry” Press 3 – 02 to select “Same Currency Fund Transfer”
27 services at a glance
Account Related Services and Foreign Currency Exchange
01. Account Balance Enquiry 02. Same Currency Fund Transfer 03. Foreign Currency Exchange 04. Registered Account Fund Transfer
Time Deposit Services
05. Time Deposit Enquiry 06. Open New Time Deposit 07. Change Time Deposit Maturity Instruction
Customers are advised not to leave their bank cards unattended in public areas, including public lockers. Fraudsters may be able to steal / duplicate bank cards and then impersonate bank staff to obtain cardholders' ATM Personal Identity Number ("PIN") or the Telephone Identity Number ("TIN") for phone banking services. Please note that DBS staff will NOT ask customers for their PINs or TINs - for any purpose.