Welcome Offer Terms and Conditions

 

General Terms and Conditions:

 

  1. The welcome offer is only available to applicants who i) submit the DBS Eminent Card Application Form ("Application Form") to DBS Bank (Hong Kong) Limited (the “Bank”, which expression shall include its successors and assigns) from 1 November 2016 to 31 December 2016 ("Promotion Period") and ii) submit all supporting documents required by the Bank within one month from the date of application and have successfully applied to be the principal cardholder (“Cardholder”) of designated credit card ("New Card") to be issued by the Bank.
  2. Unless otherwise specified, welcome offer is applicable to both New Customer and Existing Customer:
    • New Customer shall mean applicants who, during the New Card approval process have not applied for or held, and in the 12 months prior to the date of application for the New Card have not held and/or cancelled any principal credit card (including Co-branded Cards and COMPASS Credit Card) issued by the Bank ("New Customer").
    • Existing Customer shall mean applicants who, during the New Card approval process have applied for or held, or in the 12 months prior to the date of application for the New Card have cancelled any principal credit card (including Co-branded Cards and COMPASS Credit Card) issued by the Bank ("Existing Customer").
  3. Welcome offer is applicable to Cardholders of DBS Eminent Card, DBS Platinum Credit Cards or DBS Credit Cards to be issued by the Bank.
  4. New Customer should indicate the choice of the welcome offer on the Application Form. Once such selection has been made, it cannot be changed. If New Customer has not indicated the choice or indicated more than one choice under the welcome offer in the Application Form, "HK$600 Cash Rebate" will automatically be assigned as the welcome offer.
  5. Existing Customer will be entitled to “Up to HK$1,600 Cash Rebate on Online and Overseas Spending” as the welcome offer.
  6. If Cardholder has successfully applied for more than one New Card with the Bank by submitting multiple Application Forms to the Bank, Cardholder will only be entitled to the welcome offer ONCE in respect of all applications submitted during the Promotion Period.
  7. For the purpose of welcome offer:
    1. “Retail Spending” means any posted retail transactions (for Retail Spending being settled with a Credit Card Interest-free Instalment Loan, only posted monthly instalments shall be counted).
    2. “Online Spending” means any retail transactions made via online, without currency limitation, but does not include any transactions made with merchants whose merchant codes are not defined as online transactions (according to the criteria of the Bank or Visa International or MasterCard Asia/Pacific (Hong Kong) Limited from time to time).
    3. “Overseas Spending” means any retail transactions settled in foreign currencies, while any transactions settled in Hong Kong Dollars and Macau Pataca will be excluded. Dynamic Currency Conversion provides an option to settle any overseas transaction in either foreign currencies or Hong Kong Dollars. However, the selected currency is final once Cardholder has made the choice. For the avoidance of doubt, if Cardholders choose to settle an overseas transaction in Hong Kong Dollars via Dynamic Currency Conversion, the transaction is not counted as Overseas Spending.
    4. “Online Spending” and/or “Overseas Spending” are collectively named as “Online and Overseas Spending”. If a transaction can be considered as both Online Spending and Overseas Spending, such transaction will be only counted as one Online and Overseas Spending.
    5. For the avoidance of doubt, the following types of transactions shall not be considered as “Retail Spending”, “Online Spending” and “Overseas Spending”: cash advance and its handling/administration fees, application fee/handling fee and reload amount of Octopus Automatic Add-Value Service, casino chips, foreign exchange, finance charges, reversed transactions, late charges, credit card annual fee, Call-a-loan, Balance Transfer, Funds Transfer, Fee Based Instalment, tax payment, any bill payment transactions made via DBS iBanking/JET Payment Service of JETCO/24-hour Customer Services Hotline or other available means as specified by the Bank from time to time, transactions that have been subject to cancellation, charge-back, return of goods and/or refund or any other categories of transactions specified by the Bank from time to time.
  8. Fulfillment of the relevant Spending Requirement shall be calculated based on Retail Spending conducted with each New Card successfully applied during Promotion Period. If you have successfully applied for more than one New Card, Retail Spending conducted with different New Cards cannot be combined for the purpose of calculating fulfillment of the relevant Spending Requirement. The amount of any Retail Spending, Online Spending and Overseas Spending conducted through any supplementary card under the New Card will be aggregated with that of the principal card account of the New Card.
  9. Cash rebate of the welcome offer will be rounded down to an integral, decimal places will not be counted.
  10. Welcome offer cannot be exchanged for cash, credit limit or other prizes.
  11. Welcome offer is only available to Cardholder whose credit card accounts are in good standing, remain valid and not in default during the relevant spending period and when the welcome offer is issued.
  12. Eligibility of any transaction for the purpose of entitlement to any welcome offer shall be determined based on its transaction date and time on the Bank’s record. Transaction date and time on Bank’s record is based on the information of relevant credit card transaction posted by merchant. If there is any discrepancy between the Bank’s record and Cardholder’s transaction slip (e.g. invoice, electronic receipt, or order confirmation email issued by merchant), the Bank’s record and determination shall be final and conclusive. When Cardholder is making online purchase, the merchant will request the Bank to issue authorization, it does not mean the Online Spending is completed upon this stage.
  13. Cardholders must retain the original transaction slips of any transactions. In case of any disputes, the Bank reserves the right to require Cardholders to submit the relevant original transaction slips, other documents or evidence for verification. The submitted transaction slips, documents and/or evidence will not be returned. If there is any discrepancy between the Bank’s record and Cardholder’s record of any transaction, the Bank’s record shall prevail.
  14. Any fraud and/or abuse of the welcome offer (as determined by the Bank at its sole discretion) will result in forfeiture of your entitlement to the welcome offer and/or cancellation of all or part of your account(s) with the Bank. The Bank reserves the right to deduct an amount equivalent to the value of any welcome offer awarded to you inappropriately pursuant to any fraud and/or abuse directly from your account(s) held with the Bank without prior notice and/or to take legal action in such instances to recover any such amounts.
  15. The Bank reserves the right to vary these terms and conditions and/or to change or terminate the welcome offer. In the event of any dispute, decision of the Bank shall be final and binding.
  16. Should there be any discrepancy or inconsistency between the English version and the Chinese version of these terms and conditions, the English version shall prevail.

Applicable to "Up to HK$2,000/HK$1,600 Cash Rebate on Online and Overseas Spending”:

 

  1. Cardholder should base on New Card issuance date of below table to take reference on respective spending period ("Spending Period"):
  2.  
    New Card Issuance Date Spending Period
    1/11/2016 – 30/11/2016 1/11/2016 – 28/2/2017
    1/12/2016 – 31/12/2016 1/12/2016 – 31/3/2017
    1/1/2017 – 31/1/2017 1/1/2017 – 30/4/2017

     

  3. Cardholder who accumulates Retail Spending of HK$5,000 or above with the New Card in any calendar month within the respective Spending Period (“Spending Requirement”) will be entitled to 10% cash rebate on the posted Online Spending and Overseas Spending conducted with the New Card in that calendar month, which includes: i) 6% cash rebate ("6% Basic Rebate", as defined in clause 21i below) will be credited to the New Card account of Cardholder within 3 months from the end of the calendar month in which the related transactions are posted; and ii) 4% cash rebate ("4% Welcome Rebate") will be credited to the New Card account of Cardholder within 3 months after the end of the respective Spending Period. Cash rebate calculation is based on the net spending in that calendar month, any reversal or refund transactions made in that calendar month will be deducted from the spending of that calendar month. Transaction date and time of reversal or refund transactions on Bank’s record is based on the information provided by merchant.
  4. New Customer may be rewarded with a maximum of HK$300 cash rebate as 6% Basic Rebate and HK$200 cash rebate as 4% Welcome Rebate for each calendar month, i.e. a grand total of up to HK$2,000 cash rebate for the whole Spending Period.
  5. Example: 1 November 2016 is the New Card issuance date of a New Customer  
    Spending Month Accumulated Retail Spending Online and Overseas Spending in that month 4% Welcome Rebate 6% Basic Rebate
    November 2016 HK$8,000 HK$5,000 HK$200 Cash Rebate HK$300 Cash Rebate
    December 2016 HK$6,500 HK$5,000 HK$200 Cash Rebate HK$300 Cash Rebate
    January 2017 HK$7,500 HK$5,000 HK$200 Cash Rebate HK$300 Cash Rebate
    February 2017 HK$6,000 HK$5,000 HK$200 Cash Rebate HK$300 Cash Rebate

     

  6. Existing Customer may be rewarded with a maximum of HK$300 cash rebate as 6% Basic Rebate and HK$100 cash rebate as 4% Welcome Rebate for each calendar month, i.e. a grand total of up to HK$1,600 cash rebate for the whole Spending Period.
  7. For the purpose of 6% Basic Rebate:
    1. 6% Basic Rebate is only applicable to Cardholder of DBS Eminent Card to be issued by the Bank. DBS Eminent Cardholder must register online for “DBS Eminent Card Upgraded Spending Rebate” Promotion at the website: cards.dbs.com.hk or DBS Omni mobile application with the New Card within the respective Spending Period in order to be entitled to 6% Basic Rebate from the month of successful registration. “6% Cash Rebate on Online and Overseas Spending” ("6% Basic Rebate") is part of the “DBS Eminent Card Upgraded Spending Rebate” Promotion; please visit go.dbs.com/hk-eminent-rebate-tnc-en for details and terms and conditions. If New Card issuance date of a DBS Eminent Card is from 1 November 2016 to 31 January 2017, Cardholder is required to register online for “DBS Eminent Card Upgraded Spending Rebate” Promotion by 31 January 2017 in order to be entitled to “6% Cash Rebate on Online and Overseas Spending” till the end of respective Spending Period of the Welcome Offer, other terms and conditions remain unchanged.
    2. 3% Basic Rebate is applicable to Cardholder of DBS Platinum Credit Cards to be issued by the Bank. DBS Platinum Credit Card Cardholders must register online for “3% Cash Rebate on Online and Overseas Spending” Promotion at the website: cards.dbs.com.hk or DBS Omni mobile application with the New Card within the respective Spending Period in order to be entitled to 3% Basic Rebate from the month of successful registration. Please visit go.dbs.com/hk-platinum-rebate-tnc-en for details and terms and conditions. If New Card issuance date of a DBS Platinum Credit Card is from 1 November 2016 to 31 January 2017, Cardholder is required to register online for “3% Cash Rebate on Online and Overseas Spending” Promotion by 31 January 2017 in order to be entitled to “3% Cash Rebate on Online and Overseas Spending” till the end of respective Spending Period of the Welcome Offer, other terms and conditions remain unchanged.
    3. Basic Rebate is not applicable to Cardholder of DBS Credit Cards to be issued by the Bank.

 

Applicable to "HK$600 Cash Rebate":

 

  1. New Customer should base on New Card issuance date of below table to take reference on respective spending period ("Spending Period"):
  2.  
    New Card Issuance Date Spending Period
    1/11/2016 – 30/11/2016 1/11/2016 – 31/12/2016
    1/12/2016 – 31/12/2016 1/12/2016 – 31/1/2017
    1/1/2017 – 31/1/2017 1/1/2017 – 28/2/2017

     

  3. New Customer who accumulates Retail Spending of HK$10,000 or above with the New Card within the respective Spending Period (“Spending Requirement”) will be entitled to HK$600 cash rebate.
  4. Cash rebate will be credited to the New Card account of eligible Cardholder within 3 months after the end of the respective Spending Period and shown on the monthly statement.

 

DBS Credit Card Application Terms and Conditions

 

  1. By making an application to the Bank for the designated credit card ("Card"), you are deemed to have read and accepted these terms and conditions and shall be bound by them.
  2. Use of the Card shall be subject to the DBS Personal Credit Card Terms and Conditions and any terms and conditions applicable to the use of any related services (such as "Call-a-loan" Service and Balance Transfer) which you have applied or may apply to use. Copies of such terms and conditions are available on request from the 24-hour Customer Services Hotline at 2290 8888 or from the Bank's website at www.dbs.com.hk or at any branches of the Bank.
  3. The minimum annual income requirement for the application of DBS Eminent Card is HK$240,000, your application will be treated as DBS Platinum Credit Card/DBS Credit Card if you are unable to meet the annual income requirement. The minimum annual income requirement for the application of DBS Platinum Credit Card is HK$150,000, your application will be treated as DBS Credit Card if you are unable to meet the annual income requirement. The minimum annual income requirement for the application of DBS Credit Card is HK$60,000.
  4. You declare and warrant to the Bank that the information provided in the application for the Card and all the supporting documents are true, correct and complete. You hereby authorise the Bank to verify your information contained in the application and any supporting documents from any source that the Bank may deem appropriate. The information you have provided to the Bank in the application is required and will be used by the Bank to assess your application for the Card and provide ongoing services to you. Failure by you to provide any such required information to the Bank may result in your application for the Card to be rejected.
  5. You agree that the Bank's Data Policy Notice in force from time to time together with any other notices and communications concerning your data issued by the Bank from time to time ("Data Policy") shall apply to all information related to you that you have provided to the Bank in the application for the Card or that the Bank has obtained from any other sources or that arises from your relationship with the Bank or any other DBS Group company ("Data"). You are deemed to have read and understood the Data Policy and you agree that the Data Policy shall form part of the DBS Personal Credit Card Terms and Conditions. Copies of the Data Policy are available on request from the 24-hour Customer Services Hotline at 2290 8888 or from the Bank's website at www.dbs.com.hk or at any branches of the Bank. Your Data may be used for such purposes and disclosed to such persons (whether in or outside Hong Kong) in accordance with the Data Policy. You hereby agree, in particular, that the Bank may: (a) verify, provide and collect information about you from other organisations, institutions or other persons; (b) transfer the Data outside Hong Kong SAR including to Singapore; (c) compare your Data with any data the Bank has obtained and use the results for taking of any action including actions that may be adverse to your interests (including declining the application for the Card); and (d) provide your Data to credit reference agencies, or, in the event of default, to debt collection agencies.
  6. You understand that you have the right to: (a) request to be informed which items of Data are routinely disclosed to credit reference agencies or debt collection agencies; (b) request to be provided with further information to enable an access and/or correction request to be made to the relevant credit reference agency or debt collection agency; and (c) ask the Bank to request the relevant credit reference agencies to delete your consumer credit data upon termination of the credit card account if there is no payment default for a period in excess of 60 days on the account within 5 years immediately before the termination of the account. If there is any payment default, unless the amount in default is fully repaid or written off (other than due to a bankruptcy order) before the expiry of 60 days from the date such default occurred, you are liable to have your consumer credit data retained by the relevant credit reference agencies for a period of up to 5 years from the final settlement date of the default amount. In the event any amount in the credit card account is written off due to a bankruptcy order being made against you, you are liable to have your consumer credit data retained by the relevant credit reference agencies, regardless of whether there is payment default for a period in excess of 60 days on the account, for a period of up to 5 years from the final settlement date of the default amount or 5 years from the date of discharge of your bankruptcy as notified to the credit reference agency whichever is earlier.
  7. If you have previously submitted any documents to the Bank with respect to other banking services, you hereby consent to the Bank's retrieval and use of such documents for the purpose of reviewing your application for the Card as the Bank sees fit.
  8. The annual fee chargeable for a DBS Eminent Card is HK$2,000, for a DBS Platinum Credit Card is HK$1,800, and for a DBS Credit Card is HK$300, while that for each supplementary card issued thereunder is HK$1,000, HK$900 and HK$150 respectively.
  9. The current annualized percentage rate ("APR") applicable for calculating any finance charge is as follows:
  10.  

    DBS Eminent Card / DBS Platinum Credit Card / DBS Credit Card

    Cash Advance 39.53%
    Retail Transaction 37.32%*
    for Bill Payment of the merchant category of “Security Broker”
    37.14%
    for Bill Payment of the merchant categories of “Banking and Credit Card Services”, “Credit Card Payment” and/or Credit Card Services”
    35.70%*
    for other transaction(s), including general Bill Payment

    * For explanation of this remark, please refer to the same remark under the Key Facts Statement.
    The Bank reserves the right to revise the APRs from time to time with prior notice.

 

Highlights of DBS Personal Credit Card Terms and Conditions

 

You must read the entire DBS Personal Credit Card Terms and Conditions carefully. Your attention is drawn to the following key terms and conditions.

  1. Immediately after you receive a Card, please review the DBS Personal Credit Card Terms and Conditions and if you accept it, please (i) complete the Card acknowledgment/activation procedure; and (ii) sign the back of the Card without delay.
  2. You must keep your Card securely and ensure that your PIN is not disclosed to any other person. You must take all reasonable steps to keep your Card safe and your PIN secret and to help prevent fraud.
  3. Should you discover that your Card or PIN is lost, stolen or used in an unauthorised way, you must notify us as soon as reasonably practicable upon discovery of the loss, theft or unauthorised use.
  4. Provided that you have not acted fraudulently or with gross negligence and you have not failed to inform us of the loss, theft or unauthorised use of your Card and/or the PIN, you shall not be liable for any unauthorised transactions (except cash advances). If you have acted fraudulently or with gross negligence, then you shall be liable for all unauthorised transactions.
  5. You shall be liable for all transactions effected or authorised through the use of the Card. If there is a Supplementary Card, you are jointly and severally liable with the Supplementary Cardholder for such part of the outstanding balance in connection with the Supplementary Card. The Supplementary Cardholder is liable, jointly and severally with you, only for such part of the outstanding balance as relates to the use of his/her Supplementary Card.
  6. On or before the payment due date in each month, you must pay us the statement balance in full or at least pay the minimum payment as specified in any monthly statement in accordance with the Fee Schedule or any other notice. If you fail to pay the minimum payment on the payment due date as specified in any monthly statement, then your Card Account will be regarded as in a delinquent status and a late fee and a finance charge will be charged.
  7. You agree to examine each Card Account statement received from us and to notify us of any alleged error or omission within 60 days after such statement was provided. After such 60-day period, such statement shall be deemed accepted and conclusively settled and no claim to the contrary by you shall be admissible.
  8. We may (where the circumstances are considered reasonable) at any time suspend, withdraw, cancel or terminate your right to use the Card, Card Account and/or any related services offered. You may terminate your Card and Card Account at any time by giving us notice. Upon the termination of your Card and Card Account, all outstanding debit balances shall become immediately due and payable.
  9. We shall be entitled at any time and without notice to you, to combine or consolidate any credit balance on any of your accounts maintained with us (whether matured or not) with the settlement of any debit balance on your Card Account and to set off any such credit balance against any such debit balance.
  10. If you report an unauthorised transaction to us before the payment due date, you may withhold payment of the disputed amount during the investigation period.
  11. We may, at our discretion, appoint debt collection agents and/or lawyers for collection of any moneys owing by you to us or for enforcement of any of our rights against you hereunder. You shall indemnify us on demand in respect of all collection costs and expenses that we reasonably incur. The total collection costs to be recovered shall in normal circumstances not exceed 30% of the amount owing by you to us.