COMPASS VISA WELCOME OFFER TERMS & CONDITIONS

General Terms and Conditions:

1.

The welcome offer is only available to applicants who have successfully applied to be the principal cardholder (“Cardholder”) of COMPASS VISA Platinum to be issued by DBS Bank (Hong Kong) Limited (“Bank”, which expression shall include its successors and assigns) (“New Card”) by submitting the COMPASS VISA Platinum Application Form (“Application Form”) to the Bank from 1 October 2016 to 31 December 2016 (“Offer Period”) and all supporting documents required by the Bank within one month from the date of application.

2.

Welcome offer is applicable to both New Customer and Existing Customer: New Customer shall mean applicants who, during the New Card approval process have not applied for or held, and in the 12 months prior to the date of application for the New Card have not held and/or cancelled any principal credit card (including Co-branded Cards and COMPASS Credit Card) issued by the Bank ("New Customer"). Existing Customer shall mean applicants who, during the New Card approval process have applied for or held, or in the 12 months prior to the date of application for the New Card have held or cancelled any principal credit card (including Co-branded Cards, COMPASS Credit Card and CV+ Credit Card) issued by the Bank ("Existing Customer").

3.

New Customer shall indicate his/her choice of any ONE of the following Welcome Gifts on the Application Form: “Up-to $600 COMPASS Dollar Rebate” or “German Pool SOUS VIDE PRO Slow Cook Circulator Set [Model: SVC-108)]” or “Philips Fuzzy Logic Mini Rice Cooker [color: black] [model no: HD3060]” or “20% Octopus Automatic Add-Value Service (AAVS) Rebate” or “6 MCL Movie Vouchers” (collectively referred to as “Welcome Gifts”). Once such choice has been made, it cannot be changed. “Up-to $600 COMPASS Dollar Rebate” is not eligible for tertiary student application form.

4.

Existing Customer shall indicate his / her choice of any ONE of the following Welcome Gifts on the Application Form: “Up-to $300 COMPASS Dollar Rebate” or “10% Octopus Automatic Add-Value Service (AAVS) Rebate” or “2 MCL Movie Vouchers” (collectively referred to as “Welcome Gifts”). Once such choice has been made, it cannot be changed. Welcome Gifts for Existing Cardholder are not eligible for tertiary student application form.

5.

If Cardholder has not indicated his/her choice or indicated more than one choice as to what he/she would like to receive under the welcome offer in the Application Form, Cardholder will automatically be assigned “Up-to $600 COMPASS Dollar Rebate” (New Customer) or “Up-to $300 COMPASS Dollar Rebate” (Existing Customer) as his/her Welcome Gift. If Cardholder has not indicated his/her choice or indicated more than one choice as to what he/she would like to receive under the welcome offer in the Tertiary Student Application Form, Cardholder will automatically be assigned “6 MCL Movie Vouchers” as his/her Welcome Gift.

6.

If Cardholder has successfully applied for more than one New Card with the Bank by submitting multiple Application Forms to the Bank, he/she will only be entitled to redeem ONE Welcome Gift in respect of all applications submitted during the Offer Period.

7.

For the purpose of this Promotion, “Eligible Spending” means any posted retail transactions, reload amount of Octopus Automatic Add-Value Service and/or monthly payment of “Card Interest-free Instalment Loan”. For the avoidance of doubt, the following types of transactions shall not be considered as Eligible Spending : cash advance and relevant handling/administration fees, application fee/handling fee of Octopus Automatic Add-Value Service, Balance Transfer, Flexi Cash, Call-a-loan, Funds Transfer, Fee Based Instalment, COMPASS VISA Flexi Shopping Instalment, tax payment, all bill payment transactions made via Internet/JETCO/24-hour Customer Service Hotline, transactions in Hong Kong Dollars at the point of sales (in case of online transactions, the place of registration and/or settlement of the merchant) outside Hong Kong, casino chips, foreign exchange, security purchases, credit card annual fee, finance charges, late charges, reversed transactions, transaction that has been subject to cancellation, charge-back, return of goods and/or refund or any other types of transactions as the Bank may specify from time to time. All Eligible Spending will be counted base on the transaction date and conducted during Promotion Period.

8.

Fulfillment of the Spending Requirement shall be calculated based on Eligible Spending conducted with each New Card successfully applied during the Offer Period. If Cardholder has successfully applied for more than one New Card, Eligible Spending conducted with different New Cards cannot be combined for the purpose of calculating fulfillment of the Spending Requirement. The amount of any Eligible Spending conducted through any supplementary card under the New Card will be aggregated with that of the principal card account of the New Card.

9.

Welcome offer cannot be exchanged for cash, credit limit or other prizes.

10.

The Welcome Gift is available while stocks last. If stock of the Welcome Gift has ran out, the Bank has the right to provide Cardholder with an alternative gift without further notice.

11.

The Bank is not the supplier of the Welcome Gift or the description, photos or reference price (if any) in relation to the Welcome Gift published in our marketing materials which are intended to be for reference only. Any enquiry, claim or complaint in relation to the quality or availability of the Welcome Gift or the accuracy of any of the aforementioned information contained in the marketing materials shall be directed to the relevant supplier. The Bank shall assume no liability in respect thereof.

12.

Welcome offer is only available to Cardholders whose credit card accounts are in good standing, remain valid and not in default during the relevant Spending Period and when the welcome offer is issued. If the account status has changed, the Bank reserves the right to terminate the welcome offer for the Cardholder and/or charge the Cardholder with any amount of the welcome offer awarded without prior notice. The Bank shall have the sole discretion in determining a Cardholder’s eligibility to the welcome offer.

13.

Eligibility of any transaction for the purpose of entitlement to any welcome offer shall be determined based on its transaction date and time on the Bank’s record. If there is any discrepancy between the Bank’s record and Cardholder’s transaction slip, the Bank’s record and determination shall be final and conclusive.

14.

Any fraud and/or abuse of the welcome offer (as determined by the Bank at its sole discretion) will result in forfeiture of Cardholder’s entitlement to the welcome offer and/or cancellation of all or part of Cardholder’s account(s) with the Bank.  The Bank reserves the right to deduct an amount equivalent to the value of any gift or reward awarded to Cardholder inappropriately pursuant to any fraud and/or abuse directly from Cardholders account(s) held with the Bank without prior notice and/or to take legal action in such instances to recover any such amounts.

15.

The Bank reserves the right to vary these terms and conditions and/or to change or terminate the welcome offer. In the event of any dispute, decision of the Bank shall be final and binding.

16.

Should there be any discrepancy or inconsistency between the English version and the Chinese version of these terms and conditions, the English version shall prevail.

For New Customer and Existing Customer who select “Up-to $600 / $300 COMPASS Dollar Rebate” (Welcome Gift):

17.

Cardholders accumulate Eligible Spending of HK$4,000 (“Spending Requirment”) in any calendar month within their respective spending period ("Spending Period", details refer to Clause 18 below) with New Card, New Customer can earn $200 COMPASS Dollar, while Existing Customer can earn $100 COMPASS Dollar in that month. The set up of Spending Period for Cardholders shall base on their respective New Card issuance date, the Spending Period of each Cardholder lasts 3 months. New Customer can earn up-to $200 COMPASS Dollar Welcome Gift in each calendar month and earn up-to $600 COMPASS Dollar Welcome Gift for the whole Spending Period; while Existing Customer can earn up-to $100 COMPASS Dollar Welcome Gift in each calendar month and earn up-to $300 COMPASS Dollar Welcome Gift for the whole Spending Period.

18.

Cardholders should base on New Card issuance date of below table to make reference on relevant designated Spending Period:

New Card Issuance Date

Spending Period

1/10/2016 – 31/10/2016

1/10/2016 – 31/12/2016
1/11/2016 – 30/11/2016
1/11/2016 – 31/01/2017
1/12/2016 – 31/12/2016
1/12/2016 – 28/02/2017
1/01/2017 – 31/01/2017
1/01/2017 – 31/03/2017

19.

Welcome Gift will be credited to Applicable Credit Card account within 3 months after each calendar month and be shown in monthly statement.

For New Customer who select “Philips Fuzzy Logic Mini Rice Cooker [color: black] [model no: HD3060]” or “German Pool SOUS VIDE PRO Slow Cook Circulator Set [Model: SVC-108)]” (“Welcome Gift”):

20.

Cardholder will receive the redemption letter with full detail of the redemption arrangement within 4 weeks after Cardholder’s New Card has been activated. Cardholder must follow the instruction captured in the redemption letter, complete the registration, and input the required fields for arranging the redemption of Cardholder’s Welcome Gift via the DBS Omni of mobile phone application or through log-in to our Omni website cards.dbs.com.hk. The Bank will appoint our designated courier company to deliver the Welcome Gift to Cardholder’s designated mailing address, and redemption of Welcome Gift should be ALL completed by delivery. Delivery service is free of charge, except the following non-urban areas, Cardholder will need to pick up Cardholder’s Welcome Gift at our designated redemption centre. Welcome Gift redemption is bounded by the terms and conditions which printed on the Welcome Gift redemption letter. For the arrangement of Welcome Gift delivery/redemption, all information Cardholder provided for delivery (such as recipient name and address) will be forwarded to our designated courier company for the purpose of Welcome Gift delivery/redemption.

Following are the non-urban areas: Outlying Island (except Lantau Island, Ma Wan, Cheung Chau, Lamma Island and Peng Chau), Mui Wo, Pui O, Cheung Sha, Tong Fuk, Shek Pik, Tai O, Discovery Bay, Ta Kwu Ling, Mai Po, Tsuen Wan Slaughterhouse, Lo Wu, Lok Ma Chau, Man Kam To, designated of restricted zones, Container Terminals, Hong Kong International Airports, Hong Kong Disneyland.

Delivery to following area is only applicable to office and administrative building: Hong Kong Convention and Exhibition Centre.

21.

New Customer must accumulate Eligible Spending to designated spending requirement or above within 3 months from the New Card issuance date (“Spending Period”) to be eligible to the relevant Welcome Gift for free of charge: “Philips Fuzzy Logic Mini Rice Cooker [color: black] [model no: HD3060]”, its spending requirement is HK$6,800 (“Spending Requirement”); “German Pool SOUS VIDE PRO Slow Cook Circulator Set [Model: SVC-108)], its spending requirement is HK$9,800 (“Spending Requirement”)”.

22.

If New Customer have successfully redeemed/been rewarded the Welcome Gift but failed to meet the Spending Requirement of relevant Welcome Gift by the respective Spending Period, the Bank will debit the below amount directly from Cardholder’s New Card account without prior notice: HK$698 for “Philips Fuzzy Logic Mini Rice Cooker [color: black] [ model no: HD3060] and HK$1,850 for “German Pool SOUS VIDE PRO Slow Cook Circulator Set [Model: SVC-108)]”.

For New Customer and Existing Customer who select “20% / 10% COMPASS Dollar Rebate for Octopus Automatic Add-Value Service (AAVS) ” (“Welcome Gift”):

23. Cardholder applies for Octopus Automatic Add-Value Service (“AAVS”) via DBS Omni mobile app within 1 month from the New Card issuance date for his/her designated Octopus with the New Card and successfully conducts activation, he/she will be eligible for earning $50 COMPASS Dollar rebate for New Customer or $25 COMPASS Dollar rebate for Existing Customer for the first auto reload transaction of each calendar month (“Spending Requirement”) within the 2nd to 7th month after New Card issuance date ("Spending Period", refers clause 24 for definition). The auto reload amount is set at HK$250 per reload currently. Cardholder will not be eligible for the relevant rebate for the calendar month(s) that Cardholder fails to meet the Spending Requirement.
24.

Cardholder should base on New Card issuance date of below table to make reference on relevant designated Spending Period:

New Card Issuance Date

Spending Period

1/10/2016 – 31/10/2016

1/11/2016 – 30/04/2017

1/11/2016 – 30/11/2016

1/12/2016 – 31/05/2017

1/12/2016 – 31/12/2016

1/01/2017 – 30/06/2017

1/01/2017 – 31/01/2017

1/02/2017 – 31/07/2017


25. New Customer may be awarded with a maximum of $50 COMPASS Dollar rebate (equivalent to rebate for 1 auto reload transaction) for welcome offer in each calendar month, given the whole Spending Period is of 6 months, the total cap will be $300 COMPASS Dollar rebate.
26. Existing Customer may be awarded with a maximum of $25 COMPASS Dollar rebate (equivalent to rebate for 1 auto reload transaction) for welcome offer in each calendar month, given the whole Spending Period is of 6 months, the total cap will be $150 COMPASS Dollar rebate.
27. New Customer / Existing Customer will be notified about the successful application within 2 weeks from the approval of the application for activating AAVS.
28. First time applicants of Automatic Add-Value Service will enjoy HK$20 fee waiver. Applicants switching banks or restarting Automatic Add-Value Service are required to pay Octopus Cards Limited a HK$20 non-refundable handling fee. Each Octopus can only be reloaded automatically once a day.
29. The application fee, handling fee and the Automatic Add-Value transaction of HK$250 each time will be directly debited from your designated DBS Credit Card Account.
30. Welcome offer will be directly credited into Cardholder’s New Card account within 3 months after fulfilled Spending Requirement within Spending Period.
31. Octopus Card Limited (“OCL”) will have the absolute discretion in approving Cardholders’ application for AAVS.
32. The Octopus identification number provided by the Cardholder when applying for the AAVS will be disclosed to OCL and used by OCL for the purpose of identifying and checking the eligibility for the COMPASS Dollar rebate.  The Octopus identification number kept for identifying and checking the eligibility for the COMPASS Dollar rebate will be destroyed by OCL 12 months after 31 January 2017.

For New Customer and Existing Customer who select “6 / 2 MCL Movie Vouchers” (“Welcome Gift”) :

33. Cardholders must accumulate Eligible Spending in the amount of HK$4,800 or above (“Spending Requirement”) within 3 months from the New Card issuance date (“Spending Period”) to be eligible for 6 MCL Movie Vouchers for New Customer and 2 MCL Movie Vouchers for Existing Customer.
34

Cardholders who submitted tertiary student application form must accumulate Eligible Spending in the amount of HK$1,800 or above (“Spending Requirement”) within 3 months from the New Card issuance date (“Spending Period”) to be eligible for 6 MCL Movie Vouchers.

35. Welcome offer will be directly sent to the address registered with the New Card account within 3 months after Cardholders have fulfilled Spending Requirement within Spending Period. The Bank will not be responsible for damaged, lost, or stolen of MCL Movie Vouchers.
36. The voucher can be used for redeem the movie ticket at following MCL cinemas, include: Grand Windsor Cinema, MCL JP Cinema, MCL Kornhill Cinema, MCL Metro City Cinema, MCL Telford Cinema, MCL South Horizons Cinema, STAR Cinema and Festival Grand Cinema. The use of the MCL Movie Vouchers is bounded by merchant’s terms and conditions, for details, please refer to related terms and conditions printed on the voucher or check with the respective cinema staff.