Spend more and save more!Successfully apply to enjoy welcome gift of your choice! You can also earn 1% rebate at designated merchants along the year!
|New Customer||Apply now|
Current DBS Cardholder (Only applicable to existing principal cardholder who has no change of mobile phone number, home address, nationality or other information)
Application form for tertiary student
DBS COMPASS VISA
Successfully apply DBS COMPASS VISA on or before 31 Oct 2017 and achieve spending requirement in the relevant spending period to enjoy one of following welcome offers. Apply now and get 1 time 12-month Flexi Shopping for free^!
ELLE Vortex Collection 24” Suitcase [Model: 51205]
Récolte Pot Duo Qualité (Red)[model: RPD-2 (QS)]
10 times free Flexi Shopping
HK Express Ufly-Pass
Up-to 6 MCL movie ticket vouchers
$600 COMPASS Dollar Rebate
DBS COMPASS VISA x PARKnSHOP Promotion
DBS COMPASS VISA x Watsons Promotion
DBS COMPASS VISA 3% rebate at Taobao® Marketplace and Tmall
Flexi Shopping Instalment Programme
“淘宝网/淘寶網”, “Taobao”, “Taobao.com”, “天猫”, “Tmall”, “Tmall.com”, “Tmall.hk” and their devices are trademarks of Alibaba Group Holding Limited and are used under license.
* Promotion is bounded by relevent Terms and Conditions
Introducing the brand new DBS Omni mobile app, the perfect companion for your DBS Credit Cards. Download and experience four ‘first-in-market’ innovations that will revolutionalise the way you use your credit cards.
Download DBS Omni：
|Shopping Protection||When you encounter situation(s) such as having received damaged or defective goods, or the goods or services being not matched with what was described, or not having received the goods or services ordered, you should contact the merchant which sold you the goods or services immediately and resolve any complaints about such goods or services directly with the merchant. If you cannot resolve the matter with the merchant or are unable to contact the merchant because it has ceased business, you can contact us for assisting you to dispute the transaction through the chargeback mechanism provided by the relevant card association.|
The chargeback mechanism is a form of customer protection provided by the relevant card association which allows cardholder to file a complaint regarding disputed transactions. Once the cardholder files a dispute, the card issuing bank will conduct an investigation into the complaint by requesting the concerned merchant to submit proof through its bank (“card acquiring bank”). Once the chargeback request is proven to be valid, the card acquiring bank will refund the disputed transaction amount to the cardholder via the card issuing bank. Cardholder may be charged with a processing fee by the relevant card association in certain circumstances.
Examples of chargeback:
Cardholder should pay special attention to the chargeback time limit, and submit before expiry of the time limit the chargeback request together with the relevant supporting documents to the card issuing bank for processing. For more details, please refer to Help & Support > Dispute transaction.
|Fraud Transaction Protection||If you find any doubtful or unauthorized transactions in your statement, call our DBS Credit Card 24-hour Customer Services Hotline at (852) 2290 8888 immediately. Upon receipt of your request; on a case-by-case basis subject to our approval, we may withhold your payment of the relevant transaction until an investigation is concluded . However, please note that if it is found to be a valid transaction after investigation, we shall re-impose the applicable finance charges for the period starting from the date when the relevant transaction should have been paid. |
|Superior Line of Credit|
DBS COMPASS VISA offers you generous spending limits for maximum financial flexibility. You may also request for an instant temporary credit limit increase* anytime you want.
Please download and complete the Credit Card Line Increase/Reduction Request Form and return to us with copy of your current income proof via fax to (852) 2235 5901.
*Not applicable to cash advance and subject to final approval of DBS Bank (Hong Kong) Limited
|VISA Plus Global Service||You can withdraw local currencies anywhere in the world through ATMs bearing the logo from your pre-registered DBS Bank HKD Savings or Current Account with your DBS COMPASS VISA*|
*A HK$25 handling fee applies for each transaction made and details will be recorded in your passbook or bank statement.
|Frequently Asked Questions|
|DBS Personal Credit Card Terms and Conditions|
|Key Facts Statement||Click here for details|
|Others card features and benefits||Click here for details|
|Other Services||Click here for details|
The information specific to Visa offers above are provided by Visa and DBS HK is not responsible or liable for the content of your use of them.
Personal Information Collection (PIC)
DBS Bank (Hong Kong) Limited safeguards your data in accordance with applicable Hong Kong laws.
We only use the data we collect in accordance with our Data Policy which explains the data collection purposes, the persons to whom we may transfer data, your data access and correction rights and how you may contact our Data Protection Officer.
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