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CABLE Power VISA

Favour yourself with exclusive rewards and enjoy the convenience of automatic payment for your CABLE Service.

Key Features and Benefits

  • Automatic direct debit service for CABLE Service monthly payment
  • Overseas spending double DBS$
  • CABLE Power VISA exclusive reward

Automatic Direct Debit Service for CABLE Service Monthly PaymentWith CABLE Power VISA, your monthly CABLE Service Subscription and other service fees will be debited to your CABLE Power VISA card account automatically. They will be listed together with your other purchases in one single monthly statement, so as to give a true picture of your financial situation at a glance to make managing your finances even easier!
Remarks: The service is only applicable to CABLE Power VISA principal cardholder who has a CABLE Service account simultaneously.
Overseas Spending Double DBS$Earn double DBS$ when you spend overseas with your CABLE Power VISA.
Terms and Conditions of Overseas Spending Double DBS$
CABLE Power VISA Exclusive RewardYou may choose either DBS$ Reward Scheme or “HK$30 Rebate for CABLE service Subscription Fee”.

DBS$ Reward Scheme
You can choose DBS$ Cash Rebate Scheme or DBS$ Redemption Scheme.

"HK$30 Rebate for CABLE TV Subscription Fee" Scheme
For monthly spending of HK$2,800 or above, you will enjoy HK$30 Rebate for Cable TV Subscription Fee.
Terms and Conditions of HK$30 Rebate for CABLE Service Subscription Fee
Shopping ProtectionWhen you encounter situation(s) such as having received damaged or defective goods, or the goods or services being not matched with what was described, or not having received the goods or services ordered, you should contact the merchant which sold you the goods or services immediately and resolve any complaints about such goods or services directly with the merchant.  If you cannot resolve the matter with the merchant or are unable to contact the merchant because it has ceased business, you can contact us for assisting you to dispute the transaction through the chargeback mechanism provided by the relevant card association.

The chargeback mechanism is a form of customer protection provided by the relevant card association which allows cardholder to file a complaint regarding disputed transactions.  Once the cardholder files a dispute, the card issuing bank will conduct an investigation into the complaint by requesting the concerned merchant to submit proof through its bank (“card acquiring bank”).  Once the chargeback request is proven to be valid, the card acquiring bank will refund the disputed transaction amount to the cardholder via the card issuing bank. Cardholder may be charged with a processing fee by the relevant card association in certain circumstances.

Examples of chargeback:

  • Cardholder did not receive the goods or services he/she paid for due to closure of the merchant
  • Cardholder returned the purchased goods but did not get the refund from the merchant within the agreed timeframe
  • Cardholder cancelled the subscribed services but merchant continues to charge for recurrent payments

Cardholder should pay special attention to the chargeback time limit, and submit before expiry of the time limit the chargeback request together with the relevant supporting documents to the card issuing bank for processing. For more details, please refer to Help & Support > Dispute transaction.

Important Note:
The chargeback mechanism is not applicable to purchases with credit cards through the use of Card Interest-Free Instalment Loan offered by us.

Fraud Transaction ProtectionIf you find any doubtful or unauthorized transactions in your statement, call our DBS Credit Card 24-hour Customer Services Hotline at (852) 2290 8888 immediately. Upon receipt of your request; on a case-by-case basis subject to our approval, we may withhold your payment of the relevant transaction until an investigation is concluded . However, please note that if it is found to be a valid transaction after investigation, we shall re-impose the applicable finance charges for the period starting from the date when the relevant transaction should have been paid.

Important Notes:
  1. You should report the doubtful or unauthorized transaction(s) on any statements to us within 60 days after the relevant statement date , otherwise you shall be deemed to have accepted such transactions and any dispute requests subsequently raised may be declined.
  2. According to the rules of relevant card association, there is no dispute right for certain transactions.
  3. Use of your credit card shall always be subject to DBS Personal Credit Card Terms and Conditions, DBS$ / COMPASS CARD Reward Scheme Terms and Conditions and DBS$ / COMPASS Dollar Redemption Offer Terms and Conditions.
Frequently Asked Questions
DBS Personal Credit Card Terms and Conditions
Key Facts StatementClick here for details
Fee Schedule
Others card features and benefitsClick here for details
Other ServicesClick here for details
More information on CABLE TVClick here for details

Personal Information Collection (PIC)

DBS Bank (Hong Kong) Limited safeguards your data in accordance with applicable Hong Kong laws.

We only use the data we collect in accordance with our Data Policy which explains the data collection purposes, the persons to whom we may transfer data, your data access and correction rights and how you may contact our Data Protection Officer.

Reminder: To borrow or not to borrow? Borrow only if you can repay!

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