Pay Bills

To settle bills, select "Category" and "Payee". You can use "My Payee List" to set up your frequent payee list and settle your regular bills easier in future, without inputting payee details every time.

One Time Bill Payment to designated payees requires the simultaneous use of SMS OTP and the Secure Device for transaction authentication.

  • All bill payment transactions are in Hong Kong Dollars.
  • Payments placed after 4:30 p.m. (Monday to Friday) or on a non-clearing day will be processed on the next clearing day.
  • For payments made by credit card, you can schedule a bill payment up to 14 days in advance. For payments made from a bank account, a bill payment scheduled up to 60 days in advance will be accepted. Please ensure that you have sufficient funds in your relevant account 1 business day before the scheduled payment date to cover the amount to be paid. If there are insufficient funds, the bill payment transaction will be rejected and a HK$100 handling charge will be debited from the payment account.
  • If payment is being made by credit card, please refer to Credit Card Use Conditions and Credit Card Fee Schedule for the charges and other conditions that apply.
  • If payment is being made by Cashline Revolving Loan account, there might be an interest charge imposed (charged from the date of transfer until the date of actual repayment of your Cashline Revolving Loan account). Please refer to Bank Charges Schedule for details.
  • If you have selected "Pay Now", the payment instruction cannot be amended or cancelled once it is confirmed.
  • DBS iBanking and DBS mBanking share the same daily limit.

Please refer to the Bank Charges Schedule for details of service charges.

My Payee List

Simply click on "Personalize My Payee List" to set up your own payee list, so that you can avoid the hassle of re-entering the same payee details during your next payment. Click on "Add Payee" to input new payee details.

  • Click on "Pay Bill" next to the selected payee to settle bill(s).
  • Click on "Amend" or "Delete" to amend payee details or delete the payee from the list.
  • DBS iBanking and DBS mBanking share the same payee list.

Manage Scheduled Bill Payments

To amend or cancel a pending bill payment, go to "Pay" > "Pay Bills" > "Manage Scheduled Bill Payments". Please submit your request at least 1 business day before the Payment Due Date.

You can view "All", "Completed", "Pending", "Rejected" or "Cancelled" scheduled bills under "Transaction Status".

Notes:

  • Cancellation or amendment is not available for scheduled payments made by Cashline Revolving Loan accounts.
  • You are recommended to submit your request at least 1 business day before the Pay Date.
  • DBS iBanking and DBS mBanking share the same bill payment schedule summary.

e-Bill

You can enrol a new payee for receiving and settling e-bills via DBS iBanking. You may also enrol a payee for bills not issued to you.

To enrol a payee, please go to “Pay” > “e-bill” > “Enroll Payee”. Then select “Category”, “Payee” and “Bill Type”. Different information may be required for registering different payees. Please follow the on-screen instructions and provide the necessary details.

Enrolling designated payees requires the simultaneous use of SMS OTP and the Secure Device for transaction authentication.

It may take up to 60 calendar days for a payee to respond to your enrolment request. However, if the enrolment request is not approved by the payee after 60 calendar days, it will expire and you will need to enrol again. Approval of the enrolment request is at the sole discretion of the payee. Please check directly with the relevant payee if an enrolment request is rejected or is pending for response after an extended period of time.

Once the enrolment is accepted by the payee, you can view the latest e-Bill(s) issued by the payee in the past 3 months through DBS iBanking.

You may enrol in e-Bill service in respect of one single e-Bill with different banks a maximum of 5 times.

When settling e-Bills, please note the followings:

  • • Payments may be made in HKD, RMB or USD.
  • • Payments placed after 11:00 a.m. on a clearing day (Mondays to Fridays, excluding public holidays) or at any time on a non-clearing day will be processed on the next clearing day.
  • • For payments made by credit card, you can schedule a bill payment up to 14 days in advance. For payments made from a bank account, a bill payment scheduled up to 60 days in advance will be accepted. Please ensure that you have sufficient funds in the relevant account 1 business day before the scheduled payment date to cover the amount to be paid. If there are insufficient funds, the bill payment transaction will be rejected and a HK$100 handling charge will be debited from the payment account.
  • Payments to be made from a credit card account or Cashline Revolving Loan account may be subject to additional interests, fees or charges.
    Credit card: Please refer to the Credit Card Use Conditions and Fee Schedule
    Cashline Revolving Loan: Please refer to the Bank Charges Schedule.
  • If you have selected "Pay Now", the payment instruction cannot be amended or cancelled once it is confirmed.
  • DBS iBanking and DBS mBanking share the same daily limit.
  • Daily limit may be applicable to "Bill Payment - Sports and Leisure" payments to the Hong Kong Jockey Club.

Please refer to the Bank Charges Schedule for details of service charges.

One Time Payment

To settle a bill, go to "Pay" > "e-bill" > "One Time Payment". Then select "Category", "Payee" and "Bill Type".

One Time Payment of a bill to a designated payee requires the simultaneous use of SMS OTP and the Secure Device for transaction authentication.

When settling a bill, please note the followings:

  • Payments may be made in HKD, RMB or USD.
  • Payments placed after 11:00 a.m. on a clearing day (Mondays to Fridays, excluding public holidays) or at any time on a non-clearing day will be processed on the next clearing day.
  • For payments made by credit card, you can schedule a bill payment up to 14 days in advance. For payments made from a bank account, a bill payment scheduled up to 60 days in advance will be accepted. Please ensure that you have sufficient funds in the relevant account 1 business day before the scheduled payment date to cover the amount to be paid. If there are insufficient funds, the bill payment transaction will be rejected and a HK$100 handling charge will be debited from the payment account.
  • Payments to be made from a credit card account or Cashline Revolving Loan account may be subject to additional interests, fees or charges.
    Credit card: Please refer to the Credit Card Use Conditions and Fee Schedule
    Cashline Revolving Loan: Please refer to the Bank Charges Schedule.
  • If you have selected "Pay Now", the payment instruction cannot be amended or cancelled once it is confirmed.
  • DBS iBanking and DBS mBanking share the same daily limit.
  • Daily limit may be applicable to "Bill Payment - Sports and Leisure" payments to the Hong Kong Jockey Club.

Please refer to the Bank Charges Schedule for details of service charges.

e-Donation

You can donate to charities and obtain e-Donation Receipts via DBS iBanking under "Pay" > "e-bill" > "Make e-Donation and View Receipt" > "Make e-Donation".

You can also view your latest e-Donation Receipt and any other such receipt issued in the past 3 months.

When making an e-Donation with DBS iBanking, please note the following:

  • Payments may be made in HKD, RMB or USD.
  • Payments placed after 11:00 a.m. on a clearing day (Mondays to Fridays, excluding public holidays) or at any time on a non-clearing day will be processed on the next clearing day.
  • For payments made by credit card, you can schedule a bill payment up to 14 days in advance. For payments made from a bank account, a bill payment scheduled up to 60 days in advance will be accepted. Please ensure that you have sufficient funds in the relevant account 1 business day before the scheduled payment date to cover the amount to be paid. If there are insufficient funds, the bill payment transaction will be rejected and a HK$100 handling charge will be debited from the payment account.
  • Payments to be made from a credit card account or Cashline Revolving Loan account may be subject to additional interests, fees or charges.
    Credit card: Please refer to the Credit Card Use Conditions and Fee Schedule
    Cashline Revolving Loan: Please refer to the Bank Charges Schedule.
  • If you have selected "Pay Now", the payment instruction cannot be amended or cancelled once it is confirmed.
  • DBS iBanking and DBS mBanking share the same daily limit.

Please refer to the Bank Charges Schedule for details of service charges.

e-Bill / e-Donation Schedule Summary

To amend or delete a pending bill payment, click on" "Amend" or "Delete" next to the item accordingly.

You can view "All", "Completed", "Pending", "Rejected" or "Cancelled" scheduled bills under "Transaction Status".

Note:

  • Payments may be made in HKD, RMB or USD.

Please refer to the Bank Charges Schedule for details of service charges.