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Consumer Banking
Service Phone Number Service Hour
DBS Account
Customer Service Hotline
2290 8888 Mon to Fri : 9:00am - 8:00pm
Sat : 9:00am - 3:00pm
General Banking Enquiry
Customer Service Hotline
2290 8888
enquiry.hk@dbs.com
Mon to Fri : 9:00am - 8:00pm
Sat : 9:00am - 3:00pm
Credit Card
Customer Service Hotline
2290 8888
creditcard.hk@dbs.com
24 Hours
DBS iBanking 2290 8888 24 Hours
Loans Application Hotline 2290 8118 Mon to Fri : 9:00 - 6:30pm
Sat : 9:00 - 1:00pm
Mortgage Direct Hotline 2961 2288 Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm
Vehicle Finance 3668 0800 Mon to Fri : 8:30am - 5:00pm
Credit-linked investment products
(DBS Bank (Hong Kong) Limited is one of the distributors of the products and this hotline is only for customers who have purchased the products with us)
2290 8123 Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm


DBS Treasures
Customer Service Hotline 2961 2338 24 Hours


DBS Treasures Private Client
Customer Service Hotline 2290 8822 24 Hours


DBS Private Bank
Customer Service Hotline 3668 8008 Mon to Fri : 9:00am - 5:00pm


Enterprise Banking
Enterprise Banking Centres
- Tsimshatsui
- Sheung Wan

- Causeway Bay


- Kwai Chung
- Cheung Sha Wan

- Kowloon Bay
- Nathan Road


3668 9466
3668 9086
3668 9393

3668 9429
3668 9494

3668 9426
3668 9433 / 3668 9434



Mon to Fri : 9:00am - 6:00pm



Mon to Fri : 9:00am - 5:00pm


Mon to Fri : 9:00am - 5:00pm

Teller Counter
Mon to Fri : 9:00am - 5:00pm
Sat : 9:00am - 1:00pm

Customer Service Hotline 2290 8068
Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm
DBS IDEAL™

2290 8038
gtshki2@dbs.com

Mon to Fri : 9:00am - 6:00pm


Email to contact us
Media Enquiry gsmc.hk@dbs.com Mon to Fri : 9:00am - 5:30pm
Suggestions and complaints


Others

For Audit Confirmation request, please mail the form "Request For Bank Confirmation of Information For Audit Purposes" of Hong Kong Institute of Certified Public Accountants (HKICPA) to:

DBS Bank (Hong Kong) Limited
Corporate Loans Operations - Bank Confirmation
14th Floor, One Island East
18 Westlands Road Island East
Hong Kong



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