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Consumer Banking
Service Phone Number Manned Phone Banking Service Hour
DBS Treasures
Customer Service Hotline
2961 2338 24 Hours
DBS Wealth Account
Customer Service Hotline
2290 8888 Mon to Fri : 9:00am - 8:00pm
Sat : 9:00am - 3:00pm
General Banking Enquiry
Customer Service Hotline
2290 8888
enquiry.hk@dbs.com
Mon to Fri : 9:00am - 8:00pm
Sat : 9:00am - 3:00pm
Credit Card
Customer Service Hotline
2290 8888
creditcard.hk@dbs.com
24 Hours
DBS ec-banking 2290 8888
Contact us online
24 Hours
DBS 3G banking 2290 8888
Contact us online
24 Hours
Mortgage Direct Hotline 2961 2288 Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm
Vehicle Finance 3668 0800 Mon to Fri : 8:30am - 5:00pm
Credit-linked investment products
(DBS Bank (Hong Kong) Limited is one of the distributors of the products and this hotline is only for customers who have purchased the products with us)
2290 8123 Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm


Enterprise Banking
Enterprise Banking Centres
- Sheung Wan
- Causeway Bay


- Kowloon Bay
- Nathan Road
- Kwai Chung

3668 9086
3668 9393

3668 9426
3668 9433 / 3668 9434
3668 9429

Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm

Mon to Fri : 9:00am - 5:00pm
Sat : 9:00am - 1:00pm
Customer Service Hotline 2290 8068
Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm
DBS IDEAL™

2290 8038
gtshki2@dbs.com

Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm


Private Banking
Customer Service Hotline 3668 8037 Mon to Fri : 8:30am - 5:30pm


Others
Media Enquiry gsmc.hk@dbs.com Mon to Fri : 9:00am - 5:30pm
Suggestions and complaints


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