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| 24-hour Worldwide Emergency Assistance Service |
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When you are overseas, you can contact the 24-hour
Worldwide Emergency Assistance Service for aid. The service includes:
- Lost Card Reporting
- Emergency Cash Assistance (applicable to card lost or stolen)
- Emergency Card Replacement Service*
* Service is subject to the Bank's approval
DBS Credit Card/Co-branded Card Emergency Assistance
24-Hour Toll-Free Number.
Please call the following numbers if you are
in :
| Country |
Toll-Free Number
For VISA Cardholder |
Toll-Free
Number For MasterCard Cardholder |
| Australia |
1-800-450-346 |
1-800-120-113 |
| Canada |
1-866-639-1911 |
1-800-307-7309 |
| China |
1-0800-440-0027 |
10-800-110-7309# |
| France |
0-800-90-4349 |
0-800-90-1387 |
| Germany |
0-800-182-2891 |
0-800-819-1040 |
| Indonesia |
001-803-44-1600 |
001-803-1-887-0623 |
| Japan |
00531-44-0022 |
00531-11-3886 |
| Malaysia |
1-800-802-997 |
1-800-804594 |
| New Zealand |
0-508-600-300 |
0800-44-9140 |
| Singapore |
800-4481-250 |
800-1100-0113 |
| Korea |
00-308-44-0050 |
0079-811-887-0823 |
| Taiwan |
0-080-1-444-123 |
00801-10-3400 |
| Thailand |
001-800-441-3485 |
001-800-11-887-0663 |
| United Kingdom |
0-800-169-5189 |
0800-96-4767 |
| USA |
866-765-9644 |
1-636-722-7111 |
| Countries not listed above |
1-410-581-9994 |
1-636-722-7111 |
#In certain provinces only |
Notes
- The hotline provides free arrangement and assistance only,
all medical and other service charges will be at the Cardholders'
expense.
- DBS Bank will not be responsible for any liability
arising in conjunction with the services
provided.
- DBS Bank reserves right of final decision in
all matters relating to these services.
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