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Live life at your own pace
Manage your finances with DBS Phone Banking Services
Capitalizing on the latest information technology, our secure and efficient Phone Banking Services allow you to manage your finances with ease by simply calling our hotline.
Our free 24-hour Phone Banking Services offer you access to a comprehensive range of general banking and investment services 24 hours a day, 7 days a week. Now you can experience enhanced Phone Banking Services with call flow re-arranged which facilitate you for making enquiries or conducting transactions more easily. Download the latest Phone Banking Services User Menu now.
Enjoy extra freedom and flexibility with Personal Menu*
The Personal Menu Services enable you to access your DBS Treasures or DBS Wealth account information more readily.
With your Phone Banking Service (PBS) Account Number and Personal Identification Number (PIN), you can set up your Personal Menu with ease by following the steps below:
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| * Personal Menu Services are applicable to DBS Treasures Customers and DBS Wealth Account Customers only. |
| Transaction Item |
Daily Limit (in HK dollar) |
| Bill Payment |
200,000 (50,000 per Transaction) |
| Registered AC Transfer (within Bank) |
50,000 |
| Registered AC Transfer (other Bank) |
50,000 |
| Third-party Credit Card Payment |
50,000 |
| Own Credit Card Payment |
No Limit |
| Credit Card Cash Advance |
6,000 |
| FX Transfer |
1,500,000 |
Remark
Customers are advised
not to leave their bank cards unattended in public areas, including
public lockers. Fraudsters may be able to steal / duplicate bank
cards and then impersonate bank staff to obtain cardholders'
ATM Personal Identity Number ("PIN") or the Telephone Identity Number
("TIN") for phone banking services. Please note that DBS staff
will NOT ask customers for their PINs or TINs - for any purpose. |
