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  • Protecting your Password

Important Tips on how you can safeguard and protect your PASSWORD

  • Never use the same Password for other financial or non-financial services.
  • Do not choose a Password that is easily guessed, like your telephone number, HKID number, date of birth, Username, or other associated data.
  • Do select a robust and unique Password to make it difficult for anyone to guess.
  • Avoid using sequential numbers or the same number more than twice.
  • Do not reveal your Password to anyone.
  • Do not share your Password with others.
  • Memorise your Password. Do not write down your Password or store it in computer hard-disk, diskette, mobile phone or other insecure means.
  • Do not use your Password when someone else can see you keying it in.
  • Change your Password regularly by using the 'Change of Password' service.
  • Change your Password immediately if you suspect it has been exposed to others or the moment you suspect any unauthorised access.

Advisory Message on Recent Fraud Trend

Customers are advised not to leave their bank cards unattended in public areas, including lockers in changing rooms. Fraudsters have stolen/ copied bank cards from public lockers then impersonated bank staff to obtain the cardholders' ATM Personal Identity Number ("PASSWORD"), or the Telephone Identity Number ("TIN") for phone banking services. Please note that DBS staff will not ask customers for their PASSWORDs or TINs - for any purpose. Please call our customer hotline if in doubt.


Note : No staff of DBS Bank should ever ask you for your PASSWORD under any circumstances.
 
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