Please be aware that fraudulent e-mails are being circulated to con internet banking users into revealing sensitive account information. This has affected a number of banks around the world.

You can prevent this from happening to yourself.

How it works

Such e-mails trick the recipient into thinking that they are responding to a genuine request because they are usually very convincing looking and are phrased to give the appearance that they were sent by the recipient's banker.

These e-mails usually tell the recipients that they are required to "update"or "validate"certain information via a hyperlink provided in the e-mail. Unknowingly, they are directed to a web site that looks like the bank's, but is actually controlled by the fraudsters. Sensitive account information such as credit card information and User ID's & PINs entered on these sites are therefore revealed to the fraudsters. This is often referred to as "phishing".

• NEVER reveal your PIN to anyone. Be suspicious of any e-mail asking you to provide sensitive account information. DBS will NEVER send such e-mails.
• If you receive such e-mails, please verify with the sender stated but use a contact number that is known to be genuine. Do not reply or click on the links in the e-mail.
• Disregard and delete spam, chain and junk e-mails.
• Do not access DBS website by hyperlinks embedded in e-mails or search engines.
• Always type www.dbs.com/hk into your browser address bar or use favourites/bookmarks to access our site.
• Avoid accessing DBS ec-Banking or any other Internet services which needs your input of passwords through public/shared computers, such as Internet cafes, public libraries, and other public sites; or devices which cannot be trusted to avoid the risk of information being collected and copied, thus abused usage after you leave.
• Act quickly and contact the DBS Bank on 2290 8888, then press 6 (ec-banking) or 2290 8038 (ec-business/IDEAL services) if you suspect you have been tricked or if you have enquiries.