DBS Hong Kong     DBS Group  |  dbs.com
   
Log on to
Consumer Banking
 
 
 
ATM Services

From now on, wherever you are, you can access up to 3 Hong Kong Dollar or Renminbi accounts 24 hours a day with your DBS ATM Card via JETCO, PLUS and China UnionPay ATM networks. With over one million ATMs spanning across 160 countries and regions over the world, you can enjoy greater convenience and flexibility in managing your bank accounts.

One Card Multiple Services

With DBS ATM Card, you can enjoy a series of banking services via our ATM networks, including:

  • Cash withdrawal
  • Balance enquiry
  • Funds transfer
  • Cheque book/statement request
  • JET payment service (including credit card payment, bill payment and charity donation)

Comprehensive Services Greater Satisfaction

In addition, DBS ATM Card also allows you to make payment through the EPS and China UnionPay's merchant Point-of-sale (POS) terminals, enjoy Payment-by-phone services (PPS) and deposit cash at DBS' Cash Deposit Machines*. To provide you with extra protection, we have preset daily limits for cash withdrawal, funds transfer and payments for your DBS ATM Card to give you greater peace of mind.
What's more, seniors aged 65 or above can apply for our "Fast Cash Card" to enjoy a simpler cash withdrawal service.

No Annual Card Fee

Apply now to enjoy the financial ease with DBS ATM Card for free. No annual card fee will be charged.

Simple And Easy Application

Just visit any DBS branch to apply for a DBS ATM Card.


DBS ATM Card Services Overview

ATM network Services Applicable accounts Handling fee per cash withdrawal transaction
DBS ATMs in Hong Kong
  • Cash withdrawal@
  • Funds transfer
  • Balance enquiry
  • Cheque book / statement request
  • Password change
  • JET payment
  • Envelope deposit*
  • Fast Cash Service^
  • HKD Account
Free
JETCO
  • Cash withdrawal@
  • Funds transfer
  • Balance enquiry
  • Cheque book / statement request
  • Password change
  • JET payment
  • Fast cash service^
  • HKD Account
  • Cash withdrawal in Hong Kong: Free
  • Cash withdrawal outside Hong Kong: HK$25 handling fee per transaction
China UnionPay
  • Cash withdrawal
  • Balance enquiry
  • POS payment at China UnionPay merchant terminals
  • HKD Account
  • RMB Account**
  • Cash withdrawal from HKD Account: HK$15 handling fee per transaction
  • Cash withdrawal from RMB Account: RMB15 handling fee per transaction
PLUS
  • Cash withdrawal
  • Balance enquiry
  • HKD Account
  • HK$25 handling fee per cash withdrawal transaction
  • Add a service charge of 1.8% of the transaction amount#

 

DBS ATM Card Limits Overview

Services Daily limits per ATM card
ATM cash withdrawal Debit Account
  • HKD Account: HK$20,000
  • RMB Account: RMB20,000
Funds transfer to account(s) linked to the ATM card
  • HK$200,000 (including funds transfer to DBS Credit Card Accounts for bill payment)
Funds transfer to account(s) not linked to the ATM card
  • HK$50,000 (including funds transfer to self-named accounts not linked to the ATM card, third party accounts, and JET payment via ATM)

JET payments

POS payment at EPS merchant terminals

Debit Account
  • HKD Account: HK$50,000(including up to HK$50,000 Jockey Club CIT Telebet transactions and cash voucher purchase1)
  • RMB Account: RMB50,000(only applicable to POS payment at China UnionPay merchant terminals)
1Currently preset at HK$0

POS payment at China UnionPay merchant terminals

PPS debit and eIPO via ATM

  • Total: HK$100,000

* Only applicable to designated DBS branches in Hong Kong
** Only applicable to ATMs/POS terminals outside Hong Kong and Macau
^ Only applicable to Fast Cash cardholders
@ The minimum withdrawal amount is HK$100 for DBS ATMs and HK$400 for other ATMs
# Applicable to all transactions with foreign exchange rate adjustment and will be charged according to the relevant Visa Plus exchange rate on process date

  1. Cash withdrawal at ATMs outside Hong Kong or POS payments at merchant terminals outside Hong Kong will be paid in local currency. If the transaction involves currency exchange, the exchange rate will be determined by the relevant network.
  2. The dispensing limits of ATMs at different countries and regions are different. Customers may need to withdraw cash by several transactions in order to get the required amount.
  3. POS payment at China UnionPay's merchant terminals over "Discover" network is currently not supported.
  4. For ATM which supports multiple ATM networks, it is the financial institution that the ATM belongs to, to determine through which ATM network to perform customer's ATM service request. The corresponding handling fee will apply according to the ATM network used.
  5. Please refer to our "Bank Charges Schedule" for other ATM related charges.
  6. Effective 1 January 2006, only ATM cards with China UnionPay logo can access to ATMs of China UnionPay network in mainland China.
  7. Effective from 4 September 2006, cash deposit via DBS Bank ATM will be processed on the following working day; while cheque deposit will be processed on the following clearing day.

Remark
Customers are advised not to leave their bank cards unattended in public areas, including public lockers. Fraudsters may be able to steal / duplicate bank cards and then impersonate bank staff to obtain cardholders' ATM Personal Identity Number (“PIN”) or the Telephone Identity Number (“TIN”) for phone banking services. Please note that DBS staff will NOT ask customers for their PINs or TINs – for any purpose. Please call our customer hotline on 2290 8888 if you have any questions.

 
Additional Information
 
Back Top of Page
More products
Quick Links
Next Step
Data Policy | Code of Practice on P2P Marketing Calls | Website Conditions of Use | Customer Acceptance Policies for account opening
Copyright © DBS Bank (Hong Kong) Limited. All Rights Reserved.